The entire experience has been nothing but great while working with the colleagues of Floors by…read moreGeorge! From the initial phone call and visit, to the owner, and everyone that took part in the replacement of my hardwood floors. Everyone was professional, kind, and just...gave a feeling of comfort. They exude humanity while delivering business! And ...oh yes...let's not forget the floors look great! Thank you! TT

I have dealt with many businesses over the years; some good, some bad. Sadly, this is one of the…read morebad & good. Workers were awesome, but made a few errors. Normally the fix would be simple. The bad was dealing with the owner, to do some minor repairs. I was accused of being passive aggressive, because I touched base on Zane's website, reminding him for the 3rd time, that I still needed the job completed. The second time was while we were voting for the Presidential election. He had ample time to input a reminder on his phone calendar, to reach out to me. I waited 3 weeks more and contacted him on his website....merely reminding Zane...nothing aggressive, or rude, just a reminder. His response? I was passive aggressive!!! I would find a company that is glad to provide excellant service. Funny...these companies are all too talkative before they get the job. Yet seem to make rude remarks when you need 15 minutes of their time for a simple repair. The real kicker...he lives maybe 1 minute away. I pray that others that live 15 minutes away, or more, get better service. There are other companies to consider. ​

We had Marble Elegance add granite to our kitchen 5 years ago, & we were very pleased with their…read morework. We just had them back to remodel our master bath & once again, we were so pleased with their work! All of their workers are wonderful. They are all courteous, experts at what they do, & very detailed in their work.

The installation this company did at my mother's house was very substandard! Would never recommend…read morethem.

Great group of people. Quick service. Company was easy to deal with. All questions and concerns…read morewere answered. I do recommend this company.

Had a dispute for how my insurance claim funds were used and roof was poorly done in my view. Met…read morewith owner in his office back then and he said "I was full of $... New inspection reveals how certain portions of roof didn't even have underlayment or felt, just shingles on roof decking. No real adequate venting of roof caused shingles to bake. Can't wait to remove and replace this very bad "Best Quality Roofing" roof off my house.

They did a wonderful job on my bathroom vanity and were always on time and very professional. They…read moreadded my under mount sinks at the shop and added the correct holes for faucets as needed and I loved the outcome. Looks great. Chris F

Using them for the fifth time, converted my brother's bath to an accessible shower, then my…read moresister's to the same, did two rental remodels and now my sons, and already have plans for them to do my lake cabin this winter, they are my go-to guys and their work has always been top notch and long lasting. My brother's shower was 8 years ago and still looks great.

Still waiting for the owners to honor flooring warranty. Multiple text, with no date yet. Waiting…read moresince early sring.

We hired Firehouse Coatings to grind and seal 6000 sf of new construction concrete in a shop…read morebuilding (including 1200 sf of living quarters) and to do a full poly aspartic coating on 1,400 sf of new concrete on a wraparound porch at the front of the building. Professionalism was lacking and scheduling is a real problem. It took 5 months to complete the work and then they expected we should wait another 4-5 weeks because their schedule was full. Work was done in a shoddy manner and they wouldn't stand behind their warranty or even correct the application errors. They dumped trash from other jobs in our roll-off dumpster until it was overflowing. We accepted their bid at the end of Sept. 2025 and scheduled the work for the week of November 3 (earliest available). We blocked out all other trades for that week so that the floors could be finished without traffic. Eric and his crew worked that week to seal the concrete inside but they were unable to do the outside work due to "weather conditions". They did grind and patch the outside but couldn't apply the coatings because we had heavy dew nightly and the water was coming off the roof onto the concrete so the moisture was a problem, plus we had some days which were windy. They rescheduled to come back on Nov 18 (I received notice the night before) to complete the porch but they texted at 7 am and asked me to confirm that the concrete was dry. It was not dry and I suggested they advise me with a little more lead time for the next scheduling and I could put something under the downspouts to capture the water or we could bring in large heaters to dry the concrete. We didn't hear from them again until I made contact at the end of December and they said they were hoping to complete it in January. Didn't hear anything and we were getting ready to open the shop in March so we started contacting them in early Feb to get on the schedule. Finally got a text that they could do the work at the end of March. I let them know this was unacceptable as we were opening and had been waiting for 5 months and would not wait for another month. They scheduled us for Feb 23. I pointed out some problems with the interior sealed floor in the living area where the coating had dried in multiple spots looking like it was flaking or like there was a snake skin texture underneath. Eric said it was an application error and he would grind it and reapply the seal. The area now looks worse than it did before and there are boot prints dried in it, and is so rough I can't run a mop over it. At the end of day one, they had applied the bottom coat to the outside along with the chips. They put up caution tape around the work area when they left. We had expected them to complete that day but they said they had to re-prep the surface as it had been so long since they did that work. The next day, we had our plumbing crew scheduled but they would be working outside and the plumbers were working inside with numerous entry points away from the concrete work. Firehouse left that afternoon with the porch flooring top coat having just been applied and wet but they didn't put up caution tape even though there was other activity at the site. They stopped by my house for payment when they left and when I had a chance to inspect it the next morning, found that someone had walked across the porch when it was wet and tracked the coating into the living quarters. Eric said he wasn't responsible for the damages because they didn't do it and he had not put up the caution tape because it was windy and the wind could blow it into the coating. He said the plumbers knew they had been coating that floor and should know not to walk on it. You know what would have kept them from walking on it, caution tape like on day 1. The work took far longer than it should have. We had an unseasonably warm winter and if they had been trying to schedule our work, it would have been done much sooner. They will not accept responsibility for any errors and in fact, after acknowledging that the interior was an application error, Eric now says that it was because my concrete was in such bad shape that the product must have pooled causing it to dry improperly - and that I agreed to that as the final resolution when he couldn't fix it. My subsequent research shows that the seal coating should be sprayed and then rolled to ensure even drying. Further my research shows that when the second coat is applied without the first coat being dry, it will dry with a scaley snake skin look and the correction for this involves applying something to dissolve the coating and allow to redry - not grinding it and spraying again. Do yourself a favor, hire someone else.

We initially chose this company because they were located so close to our new home. They were…read moreincredibly friendly and worked fast. Unfortunately the quality suffered with that speed. We originally had hardwood floors in some places and carpet in others which created uneven areas and damage to the baseboards, which was expected in those areas and not at all their fault. What was not expected was the random cutting and piecing together of the baseboards in level places. There are fourteen of these corners. We were left with extra pieces of baseboards that we discovered thrown on the floor of our garage that don't belong anywhere we can find. Given that we paid for removing and resetting the baseboards this was very unimpressive. I wish I hadn't told them that we were planning on replacing the baseboards as soon as we could because that could've contributed to their lack of care on that issue. We ended up having to level the whole bottom floor which took our budget from that. They removed the flooring in our laundry room which was not part of our original plan/budget and replaced it with much thinner linoleum (we were not presented with any options, they selected it themselves without consulting us) which tore immediately when moving in our washer and dryer and has made it nearly impossible to move them since then because they get stuck. They assured us it would be replaced and that has never happened. When we did our final walkthrough we were happy with the main flooring but asked them to come back to fix the damage they had left behind. In addition to the linoleum there was some minor damage to our new dishwasher and multiple places where chemicals ruined our paint. Over time we discovered that a lot of the baseboards were not even attached and chunks were falling off the corners that were cut and pieced together and there was nothing attaching them. Some were unrecoverable when dogs got to them. This was obviously a safety issue for our dogs and children. We made calls within a month or so of this happening but never heard back. Given that they never followed up and left us with more damage than necessary we will be looking for another company to do the top floor of our home.

Only thing I will say is that the installation men didn't speak English so it was hard to…read morecommunicate with them but they did an amazing job and will definitely use this company again.

I needed several drywall areas refinished and corrected that my builder had failed to fix along…read morewith one area that I had messed up with a piece of furniture. You never know what you might get nowadays with some contractors but A1 Hundred was a pleasant surprise. They did a great job of blending the texture to match the surrounding area. I would definitely recommend using their services. They are also quick to respond and show when they say they will.

The owner is talented, but unreliable. He has good people working for him, but he does not…read moresupervise them very well. He stays gone looking for other work and other projects which leaves his workers alone at your house. This lends to projects not being done on a timely schedule. He wants to get paid for the job before it's completed and then he never returns to complete the work, leaving you to finish anything that he did not! I would not recommend him for any project on round your home.

This business gave a fair estimate. They showed up on time and their workmanship was great. They…read morehad a minor quality problem and fixed it before i could identify the issue. HIGHLY RECOMMEND!

Had ACES flooring by Johnny install polyaspartic coating in garage floor. It peeled up at the…read moreentrance of garage. Called him out on 9/28/21 to fix it under workmanship warranty. He blew me off and ignored me until tonight 3/11/22, when he told me I was disrespectful for texting him at 9:30p on Friday. I told him he ignored me every time, so I thought I would try at night. He basically told me to F off and he wasn't fixing it because he was sick and his wife had a heart attack. Cool, I get it, but he has an entire crew that he could send over. Did he? No! He keeps blowing me off and lying about fixing it. Now I have a $3000 waste of money. Thanks ACES! Reporting to FB and BBB next.