Tom is a wolf in sheep's clothing. He comes on time; googles reviews his customers and presents himself as kind and caring. After he billed an extraordinary amount for a job I wanted clarification of the cost breakdown. Three emails of clarification and the bill was paid in full. But he clearly stated he didn't want to ever do work for us (just for clarification! bill paid in two weeks). fast forward 8 months and our expensive front door doesn't work. We called Tom. He came over. Walked in the door and said, "I know you, you gave me 4-stars on Homestars" then he saluted at me and said, "good bye" and he turned around and walked away. He then said, "Call someone who cares." I can't believe all those 10 star Homestars reviews. No way. He probably forced them to write such glowing things. This guy is a dishonest, untrustworthy businessman. BEWARE BEWARE BEWARE. YOU HEARD IT FROM ME. read more