Showed up with my own oil and filter while on the road doing some hauls. AJ charged minimal and had…read moreme In and out in 15 minutes.

Pena's Auto Service came to my rescue a few months ago. I was having trouble w/ a warranty from a…read moreshop in Georgetown, Texas~ Georgetown Interstate Transmission (GREAT SHOP AS WELL!!) Pena's obliged my warranty when no other shops in Victoria would. They took the chance and did a FABULOUS JOB! They were very efficient, the mechanic stayed in touch with me and told me about some other issues that I had as well! They were fast, kind and understanding as well!! I am no longer in Victoria but if you are and you want a good honest shop.. PENA'S IS WHERE IT IS AT! Thank you for a fantastic job Pena's! Yvonne Jimenez

I took my damaged Ford Explorer in for major body work. I got it back in short order and in as good…read moreas new condition. They are affiliated with State Farm so that worked out well with processing my insurance. Insurance covered the damage, but I saw what they charged and it was reasonable. Only reason that I didn't give them 5 stars was that the office staff could use some improvement.

Car was dead when I picked it up. I questioned if something wasn't attached correctly. Felipe…read moreblamed the battery even though I told them Inever had problem before. I bought new battery. it died over weekend. Had to take it somewhere else to get it fixed. still don't have car. The front number sensors werent installed correctly and/or wires crossed creating a draw. The bumper-was given to me not fully attached due to the poor work. Don't go here!

I had noticed one of my foglights was cracked who know from what I guess a rock hit it. So this…read moreplace was nearby so i took it here and at first they couldn't order the right part and it took a while but it wasnt their fault I guess my truck is stolen or something but anyways they finally found the correct part and said they had to replace both and I was like uhhh why ...but I said fine and now I have some really nice lookin foglights! So go here they do good work!

Great advice and good service. Needed shocks but they had to do double duty: Off roading in the…read moreRockies and high mile interstate driving. It lifted my 4 runner just enough, leveled it off, and the handling is good as new, amazing for a truck with 180,000. Handled the highway fine and was a major improvement on the rough stuff in the mountains. If I had known the difference it made would have done it years ago. A big thanks to Outlaw Offroad they surpassed my expectations.

They have worked on two of my trucks. The parts were fantastic and the installation was superb…read more They are a truly a great place to get your truck lifted and for installation of aftermarket parts. Management is very friendly and professional. I will continue to use them for my truck upgrades!!

If you're in or around victoria and need parts or labor, check velocity out, professional,…read morefriendly, and very nice. Good prices no run around. I was skeptical cuz i saw the word dealership and instantly was wary but my experience was the total opposite. My now and future go-to for everything i need for my bike.

So I give four stars because I haven't actually purchased anything here yet, but what a difference…read more The sales guy was helpful when needed but not pushy or overbearing like so many Powersports dealers are known for. I will definitely shop there in the future first. This isn't to besmirch the other dealer either. They are also good. Victoria is lucky to have two excellent dealers.

I have a motorhome that was blowing the transmission cooling line out. They fixed the problem in a…read moretimely manner plus they even noticed some of the spark plug wires burnt on the exhaust manifold and replaced the spark plug wires for a very affordable price. Very friendly & honest business. Highly recommended.

I have a 2010 truck and the transmission was slipping when shifting into overdrive. I took my…read moreTruck to their shop, described my problem and "Al" said they would check it out and call me back with the diagnosis. I was expecting the worse. To my surprise I received good news on my call from AL. He told me , your transmission is good, nothing wrong with it. The problem is your air intake, making it run rough and causing it to shift incorrectly. They even fixed it at their shop! They could have railroaded me, but they were Honest and fixed it for a fraction of the cost of a new transmission. I highly recommend them. Courteous, professional, and honest! Thank you Ramirez Transmission, you helped me so much!

Purchased a vehicle from this dealership in May 2024 -- and within just days, serious problems…read morebegan to surface. I returned the vehicle multiple times and made repeated requests for repairs. Over the course of several months, I personally demonstrated the issues to service staff, recorded conversations and incidents, and even installed a dash cam to document the ongoing problems. Despite all of this, the dealership refused to repair the vehicle. As of July 1, 2025, the dealership has still refused to release the vehicle's service records. When the co-owner requested them, they were told "we don't have any," despite the vehicle spending multiple days -- even weeks -- on their lot. Do NOT purchase from this dealership. They will: Refuse to perform repairs -- even those covered under a valid factory warranty Refuse to honor service contracts Deny ever working on the vehicle Blame the customer for "user error" instead of addressing real mechanical issues Let me be clear about the individuals involved: Stephanie Johnson (Service Dept): Offers no assistance and passes customers off to a service manager who lacks knowledge or initiative. Alan Whitson (Service Manager): Refuses to take responsibility, denies valid concerns, and places blame on the customer. Tommy Taylor (General Manager): Acknowledged the issue and even said they would "just go ahead and replace the radio" -- which was never done. Nancy Kern: Handled communication with the DMV during the formal complaint I filed. After that, the dealership refused all service, claiming that I had "taken legal action" simply by initiating the complaint. This dealership is not trustworthy. In fact, they went so far as to issue a criminal trespass warning against a disabled veteran -- solely to avoid making necessary repairs. They ignore warranty obligations, avoid accountability, and withhold documentation that customers are legally entitled to receive.

Honest and they care. Awesome sales and service. We are still enjoying our Suburban 5 yrs later. If…read morewe trade in the future it will be with Atzenhoffer.

Why are we told that you don't need an appointment for tinting, we drove a hour to support the…read morebusiness and told you have an appointment or wait 6 hrs for service. We had previously recommended this business as we had bumpers installed on our truck and really appreciate how we were treated. Now will not be back!

my name is Julian Rodriguez. I have a Ford F350 with a gooseneck hitch. I had a heavy load the…read moreother day and my hitch was making noise. I took it in to the lady named Hannah was such a nice lady to me. I really appreciate her helping me out right away. She had her guys take my truck to the back and look and make sure all the specs are right and make sure all the bolts on gooseneck hitch were tight .The chain hook ups were bent, and she help me out by replacing just the chain hook ups for the gooseneck hitch. My truck was in and out right away within an hour thank God I went to her because I did not know where to go to get it looked .thank you custom tinting for the great customer service prompt service that I received. It is greatly appreciated knowing that nothing was wrong with my hitch and that I can drive safely down the road once again Hannah your future customer from now on for whatever I need thank you Julian