Very surprised that they were able to accommodate me within 2 hours of my call, when I had an…read moreissue. Dr. Strauss was thorough, explained what had to be done, and encouraged me to call if I had any other issues. I have recommended this practice in the past and will continue to do so.

Considering the average age of the patients coming to this office is near 85 years old, you'd think…read morethere'd be more of an effort to provide seating, assistance, parking, etc. None of that here. Most nights there are more people than seats, and I'm sorry, but seeing people on canes standing around is not right. Either book less appointment times (which they can't honor anyway) or have more hours. The staff often has little patience for the patients who struggle with the tasks they're given, and waiting an hour to be seen by the doctor is unfair and insulting to those compromised seniors who need help.

I have went here twice so far and I was treated with respect, and the staff were so nice. Dr. Matta…read moreis a great doctor and I had no problems with her, would highly recommend to anyone.

Stressed out Female during Eye exam was impatient and did I mention that she was impatient? You…read morehave to answer quickly and be precise... you don't even finish answering and she's asking you another question, so you have to be accurate on your answer. She really don't care what your answer is because she's not the doctor. Stressed out Second Female office person who takes your insurance card and co-pay was snotty and made a bothered face when I asked her a question. She told the doctor that I said something to her which was "never mind". The doctor didn't mention what transpired! That was a good idea, because I would have been snotty back which would not have been nice because the doctor didn't do anything wrong. Do better office people of Opthalmology Associates!

My Name is Richard Fasano and have visited the office on Oceani numerous times sinc March 2025…read more After I was informed By Dr. Kung I would need Cataract surgery in both eyes, I expressed nu concern since I was very uneasy about anyone or anything touching my eyes. I explained I was very nervous and was told not to worry that I would be given something on that day to keep.me calm. The first surgery for the right eye lens removal by laser was June 17th, 2025. After I had the anestholigist put in the intravenous she went to.lunch leaving me on my own scared ro death. With Dr Kung telling me to.man up in other words and to cal. Down or get off the table. Somehow I got thru it and the lens was removed. 2 weeks later on July 1st almost the same scenario and only after my prtests did Dr Kung give him something to calm him down. Then I was ok and lens put in all done. Within a month I could see better and eventually drive without glasses. Here's what's bothering me, in the past 6 months I have e been back to the office many times for followips by DrCampbell a phenomenal Dr with a great bedside manner. However in that 6 months I have never seen not even once Dr Kung asking me how I was doing or feeling. That's just not right even a phone call to check on my progress would have sufficed. Regards, Richard A. Fasano 6,22,59

The doctor I saw was extremely dismissive of my concerns and questions. She kept refusing to answer…read morequestions by answering completely unrelated questions. Multiple times, she assumed things about the cause of my issues that were common causes, but in my case could easily be ruled out. She refused to listen when I explained why such causes could not possibly apply to me. If you are looking for an ophthalmologist you can trust, do NOT go here.

I have a mixed review here since I have not seen Dr. Mostafavi but I have instead seen Dr…read more Polishchuk, his associate for a diagnosis of my suddenly cloudy right eye. Firstly, I want to thank the staff whom are very professional and nice. The ladies that work there are very accommodating. I was given an appointment the next day for which I was very grateful. Dr. Polishchuk dilated my eyes And I've had them dilated before but he seems sort of rough in his manner, not gentle. His diagnosis was partially on point. I should really thank him because of my experience with him which was not all that great and hence I decided to go back to my original surgeon for a second opinion at Columbia Doctors. He did not even question me about driving after my eyes were dilated or wearing sunglasses, like not concerned. Sometimes it's the little things. But in a way it all worked out because I did have at least a provisional ICD 10 diagnosis to be seen more timely by my original surgeon who performed successful (cataract surgery in 2017) on both my eyes respectively. The point is, she actually assessed through more testing that the diagnosis was applicable to both eyes not just the one eye even though it was worse in the right eye. Danielle Trief, MD Assistant Professor at Columbia University Medical Center did much more extensive testing by far. This was a week after I saw Dr. P on Clawson Avenue. At the same appointment she performed a laser procedure which cleared up my entire vision in the right eye which was worse than the left which was the "good eye" now the "bad eye". The procedure was painless and within a few hours I could miraculously see perfect in that right eye. In layman's terms the lens implant needed to be "polished" as this can commonly occur over time. I am going to have the left eye done in two weeks. My point is that unless it's an emergency which was fortunately not the case here, me personally, I would get a second opinion. Was it a major pain in the ass to go into Manhattan? Absolute torture yes, but hey you only have one pair of eyes.

Dr Ray performed a PRK procedure on me a few years ago and it was the best decision I ever made. It…read morecompletely broke my dependence on contacts and glasses. I was not a candidate for LASIK according to some of the diagnostic tests I had gotten. Dr Ray listened to all of my concerns and told me exactly what to expect. Don't shop around for discount prices, these are your eyes and you only get one pair. The office and staff are amazing and Dr Ray is one of the best in the business, I would highly recommend him to anyone interested in an evaluation for corrective options.

Dr. Gerstenfeld was terrific. He combines expertise and willingness to listen and discuss. The…read morestaff is very friendly and professional. Highly recommend.

Extremely rude staff. Arrived early for my appointment, and was told they were on lunch break…read more Told me to leave and go sit in my car by one of the receptionists. The other receptionist chimed in and said her co-worker wasn't wearing a mask. To which I replied, I wore mine into the office as requested on your front door. This is HER responsibility to wear her mask at all times as the front door was unlocked and various people were coming and going. I have never been thrown out of a dr's office because I arrived early - especially that I traveled from out of state to see the dr. Staff also has a habit of speaking about various patients in front of the patients in the waiting room. There is no excuse for this at all! If the staff is not happy with their job, maybe they should elsewhere. I pay for my visits with the dr, and this payment doesn't include their abuse. Very disappointed as I know I am NOT the only patient who has experienced something like this.

This was from last year, review was in my draft, thought I should let others know…read more Had a visit at Dr. Doug Lambertson. But it turned out to be some other doctor named Jyostna Jain who checked my eyes. Becky at the reception desk scheduled my tests as soon as I walked in they got the tests done for glasses and lenses. 1. I got to know later that my vision insurance was not covered at that place and they didn't even feel an obligation to let me know before proceeding with the tests. 2. A few weeks into using the prescribed lenses I noticed that something was off and got my eyes checked again and was told the right eyes power was tested incorrectly and there's a lot of difference from previous prescription. So over all I ended up paying $200+ for eye tests and prescription that was not even correct.

Dr. Lambertson has been my optometrist for somewhere between the last 5-10 years. Every visit goes…read moreincredibly well, in that there is almost never a wait to be seen if you have an appointment, and even if there was, his office is literally inside Costco so you could walk around to pass the time. Dr. Lambertson is friendly, and does a pretty much perfect job of making sure you get the right prescription every year. Once you're done with your appointment, Costco sells frames literally right outside the office door so you can literally step outside, hand them your prescription, and then have your frames ordered. It usually takes a couple weeks, but then you can just go and pick them up at costco. The reception staff is incredibly friendly as well, and I will continue to be coming to this office every year.

I recently went to a local hospital because of a pretty bad eye infection. They sent me home with…read moreantibiotics and said to follow up with an ophthalmologist in 1-3 days. The next morning my eye was much worse, so I call the phone Dr Kramer's number I explained my situation and as it was the day before Christmas, 12/23, I needed to see the doc asap. The "gal" took my information and phone number and said she would speak to the doctor. I was called back shortly and told the doctor wouldn't see me and that I should go back to the Emergency Room. Ophthalmologist's on SI wouldn't help me..no compassion in doctors offices any more. Kids run the office and they have no care about a patients needs. The Doctor's and theirs staff on Staten Island need to feel for their patients as if they were their parent of children...I think that would help!

Dr. Kramer is a great doctor. Understands every thing concerning the eyes Never had a problem with…read morethe staff. Usually the better the MD the longer the wait

Why does an appointment patient have to wait 2 hours to see the doctor? Are patient's time worth…read morenothing? Do they charge less for the appointment when the wait is extensive? If you can't support the time- don't book the appointments. Why make patients wait 2 hours.

Had a little wait. Receptionist was nice. I have diabetes so…read moreI had questions which were answered to my understanding. Luckily exam went well!