I don't really see the appeal to Victoria's Secret. The dark lighting makes it unappealing to walk into and the only time I've ever had a sales associate help me is if I walked up to them. And then they just about always act like I'm a nuisance. If I'm going to be paying Victoria's Secret prices I expect good service, so this isn't a location I frequent often. I used to really like their bras - they are decent quality, which is good. But my tastes have changed and I no longer find the styles appealing. Between the huge push up styles and the strappiness of the bras that are "in" right now it's just not for me. I prefer t-shirt bras, bralettes and sports bras - I'm just a simple kind of person that way. I also find the layout a bit confusing. There's no real rhyme or reason to how it's laid out (at least to me) so I find myself wandering aimlessly. Maybe that's the point? Hoping to get you to see more merchandise, and so spend more money? Dunno. Regardless, it will be a while before I shop here again. read more

Hey Yelp world, long time no speak. Sadly my lap top has been on the brink. Anyhoo I'm not one too gush about my bloomers however... this past weekend I decided to go on a hunt for a new bra. I feel I speak for most ladies when i say it's an endless war to find that perfect bra. Upon my arrival I was a tad overwhelmed with all the styles and different sizing. I then found a fantastic staff who walked me though the various styles and even pulled each style in my size to try on! The staff were fantastic, very helpful, tons of selection , the prices are on average , plus the quality of product is way better. Often times they have in store deals that are worth asking about, I ended up getting 10$ off my purchase. So for all the ladies out there who are at war with your undergarments ... there is still hope for you ! read more

This is my perspective as a dude shopping with his wife, and actually listening to her! This place obviously caters to the younger lady, or rather teen - to early twenties lady. When my wife was shopping for some new bras, we headed in! What a confusing lay out, it almost feels like three seperate stores with all the same crap in it! Why can't they organize it better? And what the hell is with bras? Not everyone wants or needs a push up bra, a lacy bra, a bra with rhinestones on it! Why can't they make normal, comfortable bras, for the normal every day WOMAN! We won't be back! read more

I was on a Christmas shopping trip with a friend and stopped into your store to look for gifts for several people on my list. We walked in and spent over 20 mins walking around the store, without a single employee acknowledging us. There were only 2 or 3 other customers in the store at the time, and noticed 5 separate employees, chatting with each other, walking right us several times, and spraying themselves with perfumes at the cosmetics stands. They had no interest in speaking to us, or other people who they also walked right by. After having covered the entire floor of the store twice, when we finally decided to leave,as I was standing close to a display table talking to my friend, one of the employees, wearing a black blazer, not sure if she was supervisor, had an armful of stock, and instead of saying " excuse me as she pushed by me, she just tried to walk in the 6 inches between myself and the table. After I had to jump out of her way, she looked back and quickly said- " sorry". As we were discussing how appalling the lack of service was, ONE employee asked us if we needed help. One young, very nice girl, out of 6 or more employees on the floor at the time. I mentioned the fact that an employee, who I pointed out to the girl had pushed me out of he way, she was shocked. The employee in question, when seeing that we were discussing her behavior, came up to me and said" Could I have some feedback on your visit here today?" I said that I was not impressed how she was rude to us, and she flat out denied walking by us at all. At this point my friend was beyond words. I had to walk out of the store at this point, as it was clear that Customer Service is not a priority at your store. I have managed several Retail stores in the past, and was quite disappointed by this location. read more

I was so excited to check out the new VS! Finally an underwear store that carries sizes for real women, and the bras don't fall apart a month after you buy them. I was desperately in need of a place that's a big step up from La Senza, but maybe not quite hitting the expensive price points of Lily's and Silken Lingerie (as much as I love them too). It's still the opening days, so things are quite busy, but the staff was available and ready to help with sizing or selection and everything was laid out really nicely. Pretty decent selection of sizes and I was even able to pick up a new bathing suit that was on an unadvertised sale. Got up to the register and only had to pay 40$ for two pieces that I thought was going to come to about 65$. Always a bonus!! read more

Horrible store. What a waste of retail space. Despite the many, many bras in this place, there is very little selection if you're not interested in bras so padded you have to buy larger tops to accommodate them. I asked one salesgirl if they had any non-padded bras, and she showed me two little overpriced lacey things. This is in one half of the store. In the other half I found a couple more non-padded bras, but they too were outrageously priced bits of flimsy material. Lace is a wonderful thing, but not for an everyday bra that's supposed to keep you in place. The store is large, black and pink, and reminded me a bit of the casino (minus the tacky carpet): designed to disorient customers and keep them roaming around - and hopefully spending more money. The lingerie is cheaply made and waaaay too expensive for what you get. Even their panties were sub-par; the lack of quality materials was surprising to say the least. The staff get a star for being nice and friendly. read more

Very happy we finally got one of these! Only problem i have is they run out of stock quickly, which after there incredable grand opening they should see that anything they bring in will be gone quick! You can't use the gift cards bought in store on their online store and the clothing online is not in store. Besides that great store! read more

I never though Victoria's Secret would ever come to Halifax as it was a rumour for an entire year before they could officially announce it. It's finally nice to have it arrive in Halifax they might be a bit pricey but their lingerie is made to last and they have an amazing selection of lingerie to perfume to body lotions to swimwear to makeup to lounge wear to tech accessories to PJ's in their brand extension of PINK and the staff are more than willing to help. VS has really amazing deals as well the lotions are 3/25 for 5/35 they also have free products during a time period when they spend a certain amount. Periodically stuff goes on sale but you shouldn't wait cause I find they don't have that much left in sizes if you wait for the sale. Also, if you see something online but not in store they can't order it in for you and they should really consider getting the VS angel credit card in Canada. I had ordered something online and it was on back order for the longest time but they had it in store and the staff were really helpful in letting me cancel my online order and I bought the item in the store. And they have a no hassle return policy I returned something I bought over a month ago. Thanks Victoria's Secret for coming to Halifax! read more

What can I say? If you find them expensive then don't buy from this store. I find their clothes have great quality and are comparable in price to pretty much any store now a days. I love the fact that the employees recognize you and have become almost my personal shoppers when I am in need of that special something or am in a hurry! I do love their promotions with free gifts with purchase as I have taken advantage of plenty of them- that's a great way to draw customers in and they got me read more

Walking through the shopping centre, I thought my heart was about to stop when I saw this huge bright pink sign that had "VICTORIA'S SECRET" written across it. Now, we don't have Victoria's Secret in Ottawa and I don't think I've even seen one in person, so I was so pumped. Needless to say, with it being 5 days away from Christmas this place was pretty busy, and the sales associates were clearly running off their feet all day. Nobody came to offer to help me which I feel is kind of necessary in a lingerie store. I found they didn't have that great of a bra selection depending the size of this store, I'd say it was double the size of LaSenza but the selection was comparable. I was truly expecting to have to pry myself away from this place but I didn't find many bras I was interested in. I ended up picking out some undies, they had some pretty cool deals like 5 for $30 which is what I got. They had a few really nice styles but I found that they pretty much only had mediums/smalls. They have drawers with lots of large sizes but I had to do some fishing around in them before I found some really nice ones that I liked. I have to say I was a little disappointed by my Victoria's Secret experience. The underwear I got are very nice, but if they restocked the sizes more frequently I would have found them much easier. read more

My sister loves Victoria Secret and she loves buying their Pink stuff. It is very unfortunate that being of visible minority we get to be treated as an old rag by the manager every time we are there. here is a recent example that happened less than a week ago: My sister and I were in the store to buy some clothes and noticed that they have a promo "Spend $40 and get a $20 gift card..." So we bought some stuff and made our way to the cash, where the manager was helping the customers in front of us. The manager was saying to the customer in front of us "OMG I love those, you would look so cute,..." the customer is a young caucasian female, the chat continued for at least 10 minutes, before the manager gave that customer a very friendly goodbye and a gift card for the promo. It was our turn next, the manger signals for us it is our turn, while she talks to her headset/microphone. She start baging our clothes with no "hi, how are you, or any friendly chat". The manager rang the total and did not say nothing about the gift card until my sister inquired. The manager then says "ohh I forgot, and also just to let you know if you return any of these clothes then you have to return the gift card", she gave us our stuff, and before we were able to say thank you, disappeared somewhere in the back. I wish there is another Victoria Secret here in Halifax so we do not have to go there. We even tried looking online to buy the clothes there instead, but the store prices are cheaper. read more

BIG store (for a mall store) with lots of selection and lots of staff on hand. They have three entrances but only had two open today to help with crowd control I think. It was a zoo, which is to be expected the weekend after it opens, but like I said, there were staff everywhere to help out. Very friendly and knowledgable (which isn't always a given when stores first open and kinks are being worked out). Definitely going back once it calms down :) read more

I just want to buy some lovely victorias secret panties so for the love of god can the vs employees stop folding panties and actually let a customer in to take a look??? This is the second time ive been there and i cant look at any undies in my size because there are 3 different girls standing in my way organizing and folding panties. Let me look for christ sake!!! read more

Today was my first time been to Victoria Secret, and I promise it will be my last time. I had the worst experience which I could never link with such a famous name. I went into the store with the hope that the girls working there could help me find out the right cup I should wear. But after wasting about half hour, the girl working there still could not tell me what cup was the right one. And the worst part was she forgot me in the changing room waiting for her to bring me a bra. She never came back. I can understand small selection or any other problems but not bad customer service. read more

A very nice place with friendly associates. I get help every time I need, don't even need to ask. I had my bra fitted and told about discounts. I get gifts every time I go and also get seasonal discounts and cards. It's a nice place to be, smells and looks great and makes me feel elevated every time. I love shopping here and come here often. read more