I had an online order to return and was not looking forward to it. Fortunately, Shay greeted me on…read morearrival, completed the return, checked my account for coupons, advised me about currents specials, and even understood when I did not purchase a shirt that was more than I thought it would be. Truly a delight to find. Hope the store values her kindness and attention as much as the customer does.

On my 50th Birthday, I visited the Dothan, Alabama location. I was very excited because Chico's is…read morea great brand. As I entered the store, I was greeted with NOTHING. I was not acknowledged at all until I walked behind the attendant to look at the clearance items. Three more elderly ladies walked into the store and they were immediately welcomed. I've shopped in some of the most beautiful shops and boutiques in America, only to return home and STILL be treated with ignorance. So to the CLERK at Chico's in Dothan, Alabama, KEEP ON CLERKING!

This is a well managed store & staff is always very courteous. If you are in a bad mood they will…read morecheer you up by the time you leave their store! Store is always well stocked a clean which says a lot because of the volume of business they do there. One of the better run stores in Alabama! I will always shop here & continue to be a fan of theirs.

I am always greeted as soon as I walk in the door. Those young ladies always know just how to help…read moreme find what I need. I am not the easiest clothes shopper, but they are very patient with me, I always leave happy with my purchases.

I'm grateful to this store and the manager for being so kind to my parents. Their house was hit by…read moreHurricane Michael so they lost quite a bit. My dad has been hard at work repairing their home. He just rebuilt the front and back porches and I realized their patio furniture was gone. I live in the DMV so I called this store and asked if it'd be okay for my parents to come through and get a patio set on me. They were very understanding of the situation and they helped my parents very quickly. My parents are deaf so I was on FaceTime with my dad to help everyone out in the situation. I shop at Big Lots locally and the two stores near my parents in the Panhandle have been temporarily closed so I was happy that they had the option to not only drive to Dothan but had a team willing to help them. Every little thing matters after something like this. Thanks so much!

I went to this store after I had a bad experience at another location in a neighboring town,…read moreseveral days of being told the kitchen set I wanted would be there after ordering and paying online. This location showed 3 in stock only to find out the day I was supposed to pick up their inventory is wrong and they have none. No one bothered to even notify me they cancelled my order I had to call there to find out I would have to wait another week making my 20% off online coupon expire. The furniture manager at the Dothan location John was unbelievably helpful and was able to get me exactly the set I wanted. He was also able to honor my online order with the 20% off coupon the same day i called him. He made my day and was beyond helpful. I will continue to go out of my way to go to this location for any more furniture because of John's excellent customer service.

I felt real good about my sale . Chris was awesome. Very knowledgeable about my items. Kind and…read morefriendly.

Robert and his crew do a great job at answering questions and handled my transaction swiftly,…read moreFriendly, and Professionally great place no matter what you need done

This is a great store with awesome employees…read more I'm painting my kitchen cabinets (remodeling my house) & quite a few things are out of an ideal place. Thought that I'd left my latest purchase at the store. They pulled up my receipt & I recalled that my things were packed in the new tool bag, and not in the logo'ed white bag that my search-focus was on. Yes! Thanks for your peaceful attentiveness to my needs. God bless you.

Do not bring your spouse or significant other here. Would give a zero star rating if I could…read more Service was fine, but the employee who assisted us immediately started asking my partner inappropriate questions in regard to our relationship with questions such as "Is it serious?" or if we were actually together. Mind you, this happened the minute I walked away from the table to look at potential new phones. This is very unprofessional and disgusting. It was borderline harassment. I will not be coming back to the AT&T store in Dothan again (the one next to the starbucks). I hope to hear from a representative in this regard because, honestly, that man deserves some punitive action or something like wtf dude.

I went in yesterday to upgrade my phone to the 15, I spoke with Dolly, the manager at the store,…read moreshe was very professional and very patient with me, and understood my situation. I am very appreciative of her motivation to get me set up with my new phone! I definitely recommend coming in to get a plan or a phone with them!