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    Victoria Post Acute Care

    3.1 (75 reviews)
    Open 8:00 am - 8:00 pm
    Updated 2 months ago

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    4 years ago

    Victoria Post Acute Care is wonderful the staff are friendly and really care about the well-being of the patients!

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    Rosie- Thank you for your 5 star review, we appreciate it.

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    4.8(21 reviews)
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    Casey was pretty knowledgeable and I got some insight on my condition during my first appointment…read more I had a lower back/hip pull later that week on a Friday night so I called their number recording and emailed my PT about cancelling my Monday 2:00 PM appointment. I got a call back on Monday morning letting me know that I would be charged $99 for not giving them 24 working day notice (their initial paperwork also stated this policy so I knew about it). The person also asked me if I wanted to appeal that fee. I told her no and asked her to cancel my last two appointments. I would have expected the person calling to ask me what my mitigating circumstances were (although I mentioned them in my voice mail) rather than state I was being charged for the not canceling sooner. All in all - if I ever need physical therapy I would never consider a company that did not value me over their cancelation policy epically since they had all Monday morning to attempt to fill that slot. I also learned from the PT that he was really busy at that location. I'm giving two stars since I got some value from the PT but removing three stars since the business is not run very well in my opinion.

    Amazing place for PT! I spent about about 2-3 months attending physical therapy with DPT Noora…read more During that time we spent time assessing and properly diagnosing the source of my back pain. After that Noora used different techniques of treatment such as deep tissues massages, mobility and strengthening exercises, and she even gave me print-outs of exercises I should be doing at home. I have always been a physically active person and I had spent years dealing with back pain and not able to participate in any sports. If you put in the effort Rise will take care of the rest. Thank you Noora and thank you Rise!

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