On January 19, 2026, my wife and I visited Quest Diagnostics - North Decatur for a blood test. We…read morehad also been there the previous day. From the moment we entered, we noticed a level of kindness, compassion, and genuine care that is rarely seen elsewhere. Every staff member treated clients with respect and warmth. The staff member who attended to me, Miss Melanie, was exceptionally professional, patient, and friendly. Even when I made a small mistake, she explained everything clearly and kindly. I told my wife, "Miss Melanie is truly a wonderful person." My wife said, "The lady who helped me was also very kind." A few days earlier, another lady who assisted us looked very much like Miss Melanie's sister -- she, too, was incredibly helpful and caring. After recalling an unpleasant experience at another center, we decided that even though the North Decatur location is about six miles farther from our home, we will continue to come here in the future. Our sincere thanks and warm wishes go to Miss Melanie and the entire Quest Diagnostics - North Decatur team for their excellent service and kindness. ________________________________________ ________________________________________

As for first time living in Vegas, have decent insurance I found a really good doctor! This is…read morethe place! Dr Kelly and her the rest of the super cool and awesome crew were super attentive. The office is always so nice and cheery, and cold but bring a sweater haha. Dr Kelly listened to my issues and we basically marked down every variable we could to solve any health problems. I love this team and highly recommend new patients to come here!

Dr. Sharma at Trails Family Medical genuinely saved my father's life. Dad is 90 years old with…read moreserious heart conditions, and when other doctors dismissed him because of his age, Dr. Sharma was the one who actually listened and went to bat for him. He recommended practical changes -- simple things like adding vitamins and whole food diet to Dad's daily routine -- that made a noticeable difference in how he felt. At one point, a nurse practitioner at a different practice was pushing for heart surgery. Dr. Sharma took the time to review everything carefully and advised against it. He was absolutely right. Because of his judgment, my father is enjoying a normal life right now instead of being confined to a hospital bed. Both my Dad and I are patients here. What sets this practice apart is that Dr. Sharma treats you like an actual person, not a chart number. He never rushes through appointments, he explains things clearly, and you can tell he truly cares about his patients' wellbeing. I cannot recommend Trails Family Medical and Dr. Sharma enough.

The staff that answers the phone and works. The front desk is completely rude. I guess you get what…read moreyou pay for. The doctor was but he doesn't take my new insurance.

This place is located at Flamingo area. I visited the clinic to inquire for annual check up, labs…read moreand TB test for work. I found out that they service such as Primary care check-ups and annual physicals, Preventive medicine like immunizations and lifestyle counseling like Medication management, Urgent care and wound care services, Transitional care after hospital stays to help prevent readmissions and In-home primary care for patients who need care at home. It's really cool that the provider can visit at home for Medicare insurance. The staff are very attentive and helpful for smooth check up.

We switched insurance so need to find new family doc. Ares was the best choice, not only they acted…read morequickly admitting us as new patients, but also they do care about our minor issues and provided needed medical attention.

I drive all the way from Henderson to come here. Doc and the staff are so awesom…read more Best in town. Shawn Toyozaki

This is the most UNPROFESSIONAL office....they never answer the phone, most of the staff is fairly…read morerude, they let everyone hear your medical stuff, and most of all they will argue back and forth while people can hear and witness this....super unprofessional and possibly understaffed, overworked, and underpaid. If you have been surviving with this place, kudos to you. They will take a list of your medical problems, and bill for the highest paying thing even if they haven't been seeing you for it or treating you for it. If I could give a lower review I would. Not just based on my experience but myself and others that I personally know of that weren't pleasing either ONE BIT! Please get better compassionate and professional staff and a doctor who will listen and not disregard young patients as well but tends to any and all no matter what age, religion, race, or health issues. I hope this saves someone in advance because this place will make you feel worse mentally, emotionally, and physically. Oh, and they will refer you to places that won't give you sufficient care, places with 1 Star, I can go on. I have had every problem and headache with this medical office.

Dr Annie Matthew is an absolute gem. She is hands down the best doctor in Vegas. She is nice,…read morepatient, really cares how you feel, does not rush you, and takes time to listen to what you need or if there is anything wrong. I HIGHLY recommend her. She has 3 different locations and is always working very hard for her patients. Her staff as well as her offices are very clean. Everyone is very friendly. I am hands down never leaving her she is a blessing and I am so happy to have found her. I truly think you will have the same great experience as I did. You won't regret it See you soon!

Needs to do better scheduling and seeing patients...rather turning them away and making them drive…read moreall around to different locations....

Don't accept commercial insurance. They don't tell that until you have a bill and charge you more…read morewhen the bill is decline from the insurance.

Very Happy ! Can't thank the people enough at Center Well Senior Primary Care S. Rainbow Blvd. LV…read more The Front Desk always friendly and helpful ! The Center Administrator Marisela Williams is amazing, she always helps me get things done I could never do myself She's always polite, patient, professional and very understanding ! My new Primary Dr. Pauline Chao also amazing, takes her time, listens to my questions, helps me with all kinds of difficult problems, very professional, compassionate and caring ! These people make everything much easier staying in good health Their professionalism sure makes me feel confident about going there ! Thank you Dan Russo

i had the best experience ever with these folks!!! okay first them little ladies in thr front…read moreoffice are warm comforting loving .... they have a genuine sense of love for the community & you can tell they want to help. next who is this jamie lady whom does community impact for families & individuals. this lady was by far the best person i have ever met.all year long.i have been in clark county for fourteen years.i have three daughters, one with autism.and this lady goes to the top of my list. genuine caring honest real warm friendly i mean omg thank you clark county for this lady jamie @ hope4nv on charleston.

I cannot say enough wonderful things about WeKare Medical Center! From the moment I walked in, I…read morewas met with kindness and professionalism from the front office staff--they are truly some of the nicest people I've ever encountered. The doctors are absolutely amazing--by far the most caring and compassionate I have ever met. Their warm bedside manner made me feel comfortable and truly cared for. On top of that, I was assigned a community healthcare worker who has been instrumental in helping me navigate essential resources that I desperately needed. The level of support and care I've received here is unmatched. I highly recommend WeKare Medical Center for all of your healthcare needs. If you're looking for a place that truly puts patients first, this is it!

I'm so very Thankful to have Great Medical Insurance. I hope that everyone EVERYWHERE has the same…read more I decided that I'd start looking for NEW Doctors' Nurse Practitioner's, Specialists', and a Dentist. I prefer Women physicians if I can find them. I had an OBGYN already from my previous time living in Vegas. I knew I needed to have a Family Medicine Doctor. So I contacted my benefits customer support number and the Representative was able to help me immediately. I received a few emails with a list of PCP or Primary Care Physicians that were in a 20 mile radius. I do believe that sometimes in life you have to travel to reception quality care sometimes. When I say, Denise Williams, NP is an exceptional provider. She has a lovely Aura, and you can sense her inner discernment is of a kindred spirit. I was originally given a same appointment by her lovely staff Nathan for 4:30p.m. When my GPS ended up directing me 21 minutes in the opposite direction I was agitated and wanted to just cancel my appointment and just reschedule it. However Nathan reassured me that I could still be seen today. Just a Note: When the first desks goes above and beyond to accommodate a new patient that says a lot about the physician. Especially if it's a new doctor trying to establish a clientele. Denise's bedside mannerism was beyond breathtaking for me. I wasn't anxious about introducing myself to her at all once I finally figured out where I was going lol. She asked me a slew of questions, told me what our plan was going to be, and I agreed with everything. I'll return next week for my fasting labs. I must be off All my Supplements for 2 days prior before my lab work. I hope that Denise Flourishes and business overflows for her. She definitely deserves it.

Very little communication and follow up and does not return phone calls…read more Brought my wife here a few times to find out what was the cause of some problems she was having. She did not have health insurance in Nevada as we just moved from another state. We were recommended to get some Blood work done and we asked what the cost would be without insurance in Nevada and were told it was going to be no more than $100. After receiving a bill over $3,000 for blood work that took less than 5 minutes we went back to show them the bill and see how $100 went to $3,000. The doctor said she would have to recode the bloodwork so it would bring the cost down. After multiple calls with no calls back and visits to the office to try and get this resolved, we decided it was time to change doctors. The day of getting the bloodwork done we asked the lady at check in the cost and she wasn't able to tell us and said the invoice would be mailed later. Very bad experience with the office and would not recommend. It also seemed like there was high turnover as the person at the front desk was different almost every time we went in.

I have been seeing Dr. Owen for 4 years now. I truly know he cares about his patients and cares for…read moretheir overall health and wellbeing. I can say his front desk team is very nice, professional, and helpful. I love Vee and she's always eager to help me schedule an appointment that works for me. I have seen the front desk change overtime but I'm happy to say the ladies are on top of scheduling and communication than I have ever seen! They have over the years have had their challenges (what office doesn't)but I have continued to be loyal to his office because Dr. Owen is really someone I can actually talk to and he doesn't rush or brush me off. Dr. Owen is kind, caring, a great listener.... and has great bed side manner. I always feel very comfortable to see him and converse with him.

Such an amazing team that works here. Fast, accommodating, and friendly. Dr Owen is amazing. Great…read morecare, family oriented, truly a great experience. You're treated like a friend and a patient, not just a number. Highly recommend

I would never return to Valley Oaks Medical, and I do not recommend them. My experience at both the…read moreEastern location and the Sun City location in Las Vegas was extremely disappointing. At the Eastern office, I felt I was treated differently because I'm not Hispanic and don't speak Spanish. The service was unprofessional, and I left feeling ignored and uncomfortable. I decided to give the Sun City location a chance, but it was just as bad. I waited two hours to see the doctor, and she spent barely 15 minutes with me. When I tried to explain my symptoms and concerns, she dismissed everything and told me I was "too young" to have anything wrong -- simply because most of their patients in that area are older. She ordered a lot of bloodwork but didn't explain any of it. When I asked questions, she brushed me off and told me to take collagen and vitamins because I'm in my 40s. That had nothing to do with what I was actually feeling. She even made a rude comment when I asked about testosterone levels, instead of educating me respectfully. Both locations showed poor communication, lack of professionalism, and a complete disregard for patient concerns. If you're going to work in healthcare, you should care about people -- not stereotype them based on age, race, or language. This was unacceptable, and I will not be returning.

Staff was really nice but the receptionist called in sick and no one opened up for my 7am…read moreappointment. Finally got in a 8. Things happen so they did their best to make up for it. Really friendly staff.