I've never had a worse experience with a receptionist in my life.
She was unbelievably rude, speaking to me like I was a complete idiot for not bringing a list of my medications and insurance information (even though I store all such information on my phone). Then when I asked to clarify where I should write my insurance details on their intake forms (which did not include lines for insurance number, group number, etc.) she continued talking to me like I was an utter moron.
I've never done this before, but I asked for my ID back and left the office immediately. Just wild.
P.S. She didn't have a mask on. read more