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El Paso, TX

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4 years ago

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6 months ago

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4 years ago

Got my solar panels in 2019 and after a 20k purchase, this company ghosted me.

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5 years ago

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6 years ago

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7 years ago

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Suntech Solutions

Suntech Solutions

(1 review)

‼‼ALERT ‼ ‼‼when you do your taxes be advised that 30 % that they clam you will get back is a tax…read morecredit. You will not receive that 30% back. Do not let them fool you with this sales tactic. I asked this company to be with me and they have honesty been looking out for them self and just about money for them. My experience with Suntech has not been the best. If you are looking for a team that will keep you informed of everything every step of the way, Suntech Solitons is NOT the team. I was never told when the solar panels were going to be installed, the installer and his team arrived to my house unexpectedly. I also financed the HVAC system with them but was also never kept in the loop as to when the installer would come to my house to get measurements. The HVAC system that we had discussed that I wanted was not the system that the installer showed up with. I ended getting the split system after talking to the tech and also do to the system I was originally wanting being over the budget we had agreed on. Do to the lack of communication and me not getting the HVAC system I originally wanted I asked for an explanation of expenses, that I have yet to receive. I was also never shown how to use the solar edge app. I hope this info helps other individuals, before you do anything with Suntech have it in writing and just know that you will have to be on top of the team constantly to keep you in the loop of what is going on and be prepared to have technicians/installers come to your house without you expecting them. Get the numbers of the team leads so if you have issues you have a point of contact.

From the owner: Suntech Solutions offers a range of Energy Management services, including solar panel installation,…read moreenergy audits, energy monitoring and reporting, energy-efficient lighting and HVAC solutions, and renewable energy options such as solar and battery storage and Smart Home products.

Art's Electric - Hunter fan installed by Arts Electric.

Art's Electric

(15 reviews)

Art's Electric installed 5 ceiling fans in my home in one day. I called them on a Friday and they…read moresent two electricians on a Monday to get the job done. They came right on time and explained exactly what they were doing. And what the charges would be. The fans were a little tricky to install because they weren't your average Walmart fans that could be assembled before putting up on the ceiling. The two guys took their time, and definitely did a great job while making sure they did everything correctly (trust me I was hovering a bit). This was definitely a job for a professional because there were many wires, some electrical work that needed to be addressed in my home, as well as the removal of one existing fan. They installed wireless remotes for all my fans and made sure that none of them would interfere with each other. I am very pleased about this because I would never have thought to make sure there was no interference and that would be disastrous! Arts Electric went the extra mile to even notice that there was a billing mistake on my invoice that I did not notice, and called me to correct it. This speaks volumes to the integrity and honesty of this company and I would definitely do business with them again. I would also like to mention that this review is a little late because I wanted to make sure that I could leave 100% positive feedback and say that my fans are going strong and that I have no problems with the installation or electric work. They also sent me a Christmas card, what great customer service!

ART JUNIOR with ART'S ELECTRIC went above and beyond my expectations!!! He scoped out the situation…read moreof installing a 240 line for my Electric Stove and then worked hard with his team of ANGEL and JOE to complete a beautiful professional job in minimal time with superior results. This team is knowledgeable, experienced and efficient with a personable manner. They were really enjoyable to work with. I am definitely highly recommending ART'S ELECTRIC to everyone that requires any electrical work done! Thank You, you are awesome!!! Sofia Holmes

Erus Energy

Erus Energy

(7 reviews)

We had a great experience with Erus. We signed up the week after Thanksgiving. I assumed with the…read moreholidays things might take a bit longer but we were up and running by mid-January. They came out and did the initial inspection. The gentleman who came out was kind and very responsive to the exact location of where I wanted the panels placed. About 3 weeks later they came for the install. They installed as per the updated layout and even fulfilled my request to run the tubing back behind the roof pitch as to not be seen from the front. They were done by noon. I watched most of the install and they even answered my questions while doing the different tasks involved. El Paso Electric came out mid-January and activated us. After that Erus configured our system to be monitored online and we've been producing since. As per the monitoring app, our system is producing more than its specified output and we're barely at the end of our "winter" season.

Stay away from their heavy pressure sales. Don't fall for it and shop around. I was excited to get…read moresolar but ever since Oct 2022 this has been a nightmare. They were quick to do a fast ship and install then everything stalled from there. Fast forward to April 2023 and after 3 failed inspections, a total reinstallation of all the ground electrical components, power pole redo and a new meter that has doubled my normal usage I still do not have solar capabilities. I'm not confident that system is sized properly. Not confident in the install. Stay away. Far away. Don't even consider them. Eff this place.

Vibe Solar - solarinstallation - Updated November 2026

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