Decided to have our dog spayed here. Upon arrival after waiting in queue for 5 mins, got to desk and the receptionist took phone call which lasted ages whilst she chatted about the price of food with someone else- very rude. When collecting dog, told to pick up at 4pm
Arrived on-time for appt, kept waiting for 35 mins, no apologies. Was given a customised form for post op care with dogs name inserted, which was a nice touch, except that the form was for a cat! When returned for post op consultation vet thought he was giving annual jabs, had to inform why we were there, oh yes, "I remember" he said.... asked if he would inspect dogs ears and he gave me some solution to apply according to instructions, was charged £20.15 for 118ml bottle which is generally available for £7.22
To summarise they are rude, expensive and in-efficient. They look like they know what they are doing, but I doubt it! read more