Excellent Pet care. We took our birds there until we found an Avian vet. Staff is very caring.read more

Took our 3 kitty babies there for the first time today as we recently moved to Augusta. They were…read moreable to get us scheduled the same week. Dr Tribby and his staff are knowledgeable, professional, and took great care of our babies. They went above and beyond to do micro testing for my kitty whose ears have been bothering her, got us the results and antibiotic drops before we left. Check ups and full vaccination boosters as well as the test and additional treatment for one of our cats under $450 is very reasonable. We will be gladly returning and I recommend this facility to pet owners in the area. My only complaint is that they had 2 large peace lily plants in the treatment room, which are pretty well known to be toxic to cats. Not sure why they would choose to have that in a vet office. Other than that it was a great experience!

Edit/update: My beloved Matilda passed on June 6, 2026, days…read moreafter her 16th birthday. I want to add more love and gratitude for St. Francis (Dr. Cheeks, Dr. Garner, Dr. Landes, Mary, Kylee, Ashley, and everyone else) for never ever suggesting Matilda pass earlier, for always believing in her and greeting her with optimism and genuine happiness to see her, for bringing her relief and medical care that sustained her quality of life, for Dr. Cheeks' reassurance on the most painful day and for remembering that Matilda's ears were cute and soft, and for all of the love and support for her on her last day. My heart is broken to pieces, but I would have been broken sooner had it not been for the love and care of SFAH. Thank you, always. It would take way too long to write how much I love this place. I know everyone here, they all know my pets and me by name, and I feel like I'm a part of their family. I have made friends here, found my pet sitter here, they have gone above and beyond to make sure my dog is cared for when she comes in, and they have even helped me make flexible payments when I was struggling to pay from another country. Dr. Landes is another important part of the team, and she and her staff do chiropractic adjustments and red light laser therapy on my dog for her arthritis. I so appreciate her intelligence and resourceful ways in tackling all available healing methods. Dr. Garner is especially brilliant, invaluable, and a core part of the foundation of this business. Anytime I bring my dog in, he comes out and sits down with me and explains everything to me for quite some time so that I can make an informed decision based on my financial ability and the fact that I love my dog and want to keep her as happy as possible for as long as possible. I am so grateful for him and for the whole team. This is my forever primary vet for as long as I live in the CSRA.

We moved from Baltimore to Augusta for our jobs. We have a Chocolate Lab who is an allegic mess…read moreand a Golden Retreiver. I just picked this practice from the net as it has good reviews and is close to where we live. I have been nothing but please by the entire staff-clerical, nursing and vet medicine in every respect. The facility is superb, always clean and we;; kept and is of high quality. My lab had a mass removed from her lower jaw and Dr Berkshire not only did a superb job but was kind and caring to our senior lab. When I first went there I didnt tell them I was a children's surgeon and just let them go on and they explained things perfectly and in depth. They are competitive in their pricing compared to our vets in Baltimore and explain why they want a particular test or exam before hey order it. Truly professional throughout the entire staff. John P Gearhart MD FAAP FACS FRCS(Hon)(Ed)

I already miss Dr. Knittle. Peggy at the front desk Always…read morehas an attitude. It's different already.

So I just had another appointment for another one of my pets and it was a completely different…read moreexperience. First and foremost, the young lady at the front desk (who was not Peggy) was kind, smiling, welcoming, and friendly with both her words and demeanor. She asked us to wait one moment while she checked out another customer, which was quick and easy, and immediately checked us in. We discussed the reason for our visit, and she happily took our pet to the back for her immunization. She returned a few minutes later with my pet and led us to an exam room so that Dr. Henderson could speak with us. There was no lengthy wait this time; Dr. Henderson was in the room within two minutes. She went over my pet's health, reason for our pet's visit, and asked if we had any other questions regarding our pet's health or the visit in general, of which I didn't have any. Dr. Henderson then apologized for the events of our last visit. She reassured me that the new office manager had been informed of the events, and instituted changes that should prevent any further issues in the future. To be fair, it appeared to me that these changes were effective considering the night-day difference between our last visit only two weeks ago and now. Dr. Henderson offered me an opportunity to speak with the manager myself, to which I declined, and commented that our visit today was a completely different experience from our previous visit. I thanked her for the opportunity, and that was the end of our interaction. Checkout was super quick and easy, and the bill was much MUCH better this time, and on par with previous billing for the same type of visit. I hope that this experience is the new standard at Paradise: A friendly, professional, and welcoming front desk; adherence to appointment times with little or no waiting (things do happen, it's understandable. But minimize the impact on other appointments); a quick, no-nonsense appointment with an awesome, knowledgeable, friendly and personable veterinarian; comparable and competitive pricing for services. Time will tell, but I am encouraged.

I just moved to Augusta and was looking for a vet.. This is what I'd call a very mediocre animal…read moreclinic. That's a scary thing to say when they are supposed to care for pet family members.. It's gloomy, the people who work there obviously hate their jobs. I paid for two office visits and the vet hardly gave my dogs a glance. When I brought up my dog's anxiety, she instead told me about her friend who had anxiety. It was appalling to say the least. When they were getting my meds together, I noticed how dirty the exam room was. I have never seen anything like this and couldn't wait to leave. My dog needs a dental but won't be getting it there. It's that bad.

Absolutely no sympathy from this clinic. We had to unfortunately put our fur baby to sleep…read moreyesterday due to health conditions. Instead of being sympathetic they were like oh we need payment before going back to see our baby. So thank you for that. The veterinarian was rude as can be no sympathy. I can promise I will never bring another fur baby of mine here. All they care about is money money money. Absolutely shameless and pathetic

Great vet and good service. They did a great job vaccinating my cats and spaying one of them. I'm…read moredefinitely going to keep going to them.

Great vet! Not overly high priced, treated us well. Best vet for the price in town, would recommend…read moreto anyone

Let me preface this by stating there is no sad ending or anything of the sort in this review. I…read moreknow seeing the word "hospital" in conjunction with animals can be a set up for deep, deep heartbreak. But this is not that. I want to share about the consistent care Highland has always provided. We have three furry family members, and seven total over the past 7 years*. Highland has seen them all. *It's worth mentioning that we cared for a few hospice and elderly dogs at the beginning. You can usually get an appointment within a week, but if it's an emergency they will squeeze you in. They also care for other animals. I've seen cats, birds, and ferrets in that lobby. My crew has had annual check ups, teeth cleaned, teeth removed, anal glands expressed here. I appreicate their love for our furry family and recommend them to others.

Dr. Phil Iverson has been caring for my cats now for almost 30 years - all 4 of them. Three have…read morepassed away at over the age of 10 years old, 2 from kidney disease. My current cat is also under his care and I can tell you from this many years of experience, he really cares about his pet patients. The staff is wonderful and caring and Katie gets lots of love on her visits. She is now 15+, with chronic kidney disease and blindness. She just spent 3 days in the hospital and the care she received while there was excellent. Her last labs before discharge were much improved from her intake labs. I very highly recommend Highland Animal Hospital.

I don't exactly remember how much the wellness check cost. It was not cheap. And it consisted of…read morethe doctor looking at my cat, scratching herself a few times, and saying, 'That does look like a cat to me.' Well, it was a little bit more than that. But certainly not what I would call an exam. My cat is s 18. I don't believe she touched him.

I took my dog here in 2019 and I was so impressed by the lady who came out to get him and spoke to…read moreme about his care that I put this place on a pedestal. We also took my daughter's dog here when he had Parvo and they gave him excellent care in 2020 and he came home. When the Aiken vet that my husband's family has used for 20+ years, proved it was not a worthy vet, I decided that All God's Creatures would be the place that we would go, no matter how far I had to drive. He had dental surgery scheduled yesterday morning and I called them on Friday to ask if they would be reaching out to let us know of any changes in operating hours on Monday because of the weather. I was assured that they would let me know. Drove 45 minutes and I arrived for surgery at 7:40 AM and nobody was there. I called the only phone number that they have with no answer, knocked on the door and I sat there until 815. There was no way I was going to drive home immediately so I went looking on Facebook to see if there was somebody, anybody that I could reach out to to find out what was going on. I don't follow them on Facebook. And right there was a post saying that they were not going to open until 10:00 AM due to the weather and they would reach out to reschedule via their Facebook page and email. I checked my email and there was nothing. Nohing in junk mail, no phone calls, voicemails, texts. Nothing. Drove another 45 minutes to take my dog home and get myself to work. I'm at work for 30 minutes and I get a phone call asking me to bring him in "now" at which time I explained to her what happened and it was completely blown over. I left work and I went home and got my dog, drove to Augusta again and I took him in. While there I explained to someone else what happened and it again was completely disregarded. "They were supposed to email the cancellations". BUT YOU DIDN'T! And WHY would an email be a sufficient means in which to cancel a surgery??? Not only do I not get notifications for my emails, I don't look at them daily. So even if I had gotten one I wouldn't have known. She tells me they're gonna start the surgery in about 30 minutes and I should get a phone call around 2 PM. Updating me about how it went. I didn't receive any phone call anywhere around 2 o'clock so sometime around 3:30 I started calling to see what was going on. ALL DAY FROM THE MOMENT I TRIED TO DROP HIM OFF I MADE 22 calls and not one was answered. No compensation, no sincere apology, NOTHING. Well, I have a big mouth and I will run it about this interaction until the end of my days when anything involving veterinary care comes up with anyone I'm talking to. For seven years, I've told people about the amazing visits that we've had there and that's over. The staff that you had is clearly not the staff that you have now. My husband also said when he picked him up that the girl at the front was not friendly at all. Also, at our pre-surgical appointment the tech that came into the room was grossly picking food out of her back molars with her fingers after she walked into the room. Gross. And maybe don't do that. On a positive note, it was cheaper than the quote we got at the overrated Aiken Vet and my dog is alive and doing well today.

Great vet my dogs love this place. They take great care for your pets. Never fear for their care.read more

Our 2 parrots, used to be 3, needed their yearly check up. While they curse and bite me, they were…read moreperfect gentlemen for Dr Robillard and her staff. I was on time for our appointment but waited while other pets, big dogs mainly, went ahead of us. It was not hard to figure out that the staff was making it Safe for our delicate parrots to have their undivided attention. The cost for the wellness check, beak, nail and wing trim was so low that I was sure that they had made a mistake. MAH uses care credit which makes paying more comfortable. The parking lot is more than adequate. The only downside is exiting the parking lot, especially In the afternoon. It can get a little hectic. My family is very grateful for an avian Vet close by. Especially one like Dr Robillard and her staff.

A friendly and clean environment for your pet needs. The staff is refreshingly friendly and…read moreknowledgable. They spend the first few minutes of your visit listening to your concerns regarding your pet and their health needs. They take you to the back room and after a quick evaluation, you'll be given a ballpark idea of what they will do and the cost. You'll also be given an estimate for any potential expenses such as X-rays. You would be called for authorization should the X-rays or any other expenses arise. No surprises. Constant communication is their specialty. It's what I expect but have rarely ever seen at a Vets office. I'm so glad I found this place. The office is clean and the staff very friendly. Prices are amazingly reasonable.

Dr. Hawkins and his office far exceeds any expectation that any pet owner could ever have! There…read morewas not a single time the care, compassion and overall treatment given to our BichonPoo and family was less than perfect! They love your pet, and your family. CanNOT SAY ENOUGH amazing things of this vet & family