We had a fantastic experience with the Emergency Veterinary Clinic in Niceville when we had to take…read moreour min pin Cooper in while on vacation in FWB. Donnie and Dr. Quillian were fantastic as well as all the staff we interacted with. Their level of care and concern were top notch and Dr. Quillian's recommendations were spot on and our little man was feeling better quickly. The cost for our visit and treatment were very fair and we were extremely impressed with this practice. Thank you guys for helping our little guy in his time of need.

These selfless dedicated professionals are available 24 hours a day 7 days a week and I am so…read morethankful for it. I brought in my beloved pet in for a potentially life-threatening condition and was seen immediately. My pet was examined, treated, and well cared for. A treatment plan was established and put in place to help correct the urgent condition and promote his needs to heal properly. I found the costs related to our visit reasonable and not exorbitant. Thank you again to the staff on behalf of myself and our families fur baby.

Dr. Nick Thompson at the clinic was seriously great. He was super kind, easy to talk to, and made a…read morereally stressful situation feel a lot less overwhelming. He explained everything in a way that actually made sense and didn't rush us at all. You can tell he genuinely cares about the animals and the people bringing them in. He treated my pet with so much care and patience, which meant a lot. I'm really thankful we had him during an emergency--definitely would recommend him to anyone who needs a vet in a stressful situation.

Great Vet doctors and staff. They saved my cat from huge blockage of strings, etc in her stomach. I…read moreknew it was going to be expensive as I took her in a Sunday, but I was in distress I didn't read the fine print. Just make sure they explain every charge as I assumed that hospitalization would be a one time charge, but they charge per hour and at around 30.00. My baby was there 22 hours. Total She cost me the amount I could have bought a used car, yikes so have them explain every detail. I did get a credit as not all services were applied. They did save my sick baby and with great care.

I love the Davis Vet Clinic! It is extremely convenient to me and the facility itself is so…read moreimpressive. The vets and techs are all caring and efficient. I am confident in the quality of care my kitty Frannie received there too. I wish there were some handicapped parking spaces near the long walkway to the cat's side of the building.

Friendly, professional staff, very clean and well kept facility. We had a to bring out 11 year old…read moregolden for an emergency check up. Even with just one doctor on call, they did their best to get to us quickly. We recommend and will come back to get more help for our pups.

I brought my 13-year-old beagle to Animal Hospital of Pensacola after her coughing suddenly…read moreworsened into heavy panting and uncontrollable coughing. Given her age and history of a collapsed trachea, I was extremely concerned and called to ask if she could be seen sooner than her scheduled 3:30 PM appointment. I was told to bring her in immediately as an emergency and was given instructions to park in the back so they could bring her in separately. We arrived at 12:37 PM. A staff member came out, reviewed videos of her breathing, and asked me to send them to the office. Shortly after, I was told they wanted to begin with X-rays, which I agreed to. My dog was taken inside around 12:50 PM. From that point on, communication was extremely poor. By 1:54 PM, after hearing nothing, I reached out for an update. At 2:02 PM, I was told the technician had gone to lunch and that I would hear something in about 30 minutes. The only information provided was that my dog was "stable in a crate." No explanation of her condition, no reassurance beyond that. At 2:25 PM, I was finally told her X-rays were clear and that we were waiting for a room. I requested my dog be brought back to me while we waited, which they did. At 3:03 PM, I called again for a status update and was then told that since her original appointment time was 3:30 PM, we would have to wait until then to see the doctor--even though I had been told to come in early for an emergency visit. This was the first time anyone clearly explained that she was not being treated as an emergency. Had this been communicated earlier, I would have gladly paid for the X-rays and returned at the scheduled time. Instead, I sat in the parking lot for over 2.5 hours with little to no information about my senior dog's condition. We were not called back until 3:50 PM. To be fair, the veterinarian, Diana Heath, was thorough when reviewing the X-rays, which I appreciated. However, when I expressed concerns about the lack of communication and how stressful the situation had been, the response felt dismissive and lacked empathy. The issue here was not the wait--it was the complete lack of communication and transparency during a very stressful situation. When a pet owner hands over a senior dog in respiratory distress, basic updates and reassurance should be the standard. Based on this experience, I will not be returning and will be seeking care elsewhere.

EMERGENCY TREATMENT! We took our 15 year old mini dachshund…read moreto Pensacola Animal Hospital on Sunday, November 9th. We are camping at Gulf State Park Alabama and he got a sand spur stuck under the back of his tongue while trying to get it out of his paw. He is old and very sensitive and will not let me take them out. He stopped eating and drinking and we were concerned he would become dehydrated so we called local vets and they suggested PSA as they were open on a Sunday. I called Sunday morning and they got us in an hour after I called. Upon arrival, we were immediately greeted by the staff and checked in. We did have to wait a few minutes past our appointment time, but they were evidently busy and when they took us back they apologized for the wait. The vet technician that initially took Simon's information when we were in the exam room was very kind and I told her my dog was not tolerant of vets and we usually had to put a cone on him. She informed me that Dr. Hinton was very good with all animals even testy ones but brought a cone in just in case we needed it. When Dr. K. Hinton came in with the vet tech a few minutes later he and she both got down on the floor to make Simon feel comfortable he was able to examine him sitting on the floor but when he tried to get into his mouth, Simon turned nasty. We did not have to put a cone on Simon, and it was probably a more thorough evaluation than Simon has had at any vet in many years. They ended up taking him in the back and giving him sedation to be able to take the sandspur out which was embedded under his tongue. They gave us some antibiotics and told me I should use the pain medication I had on us in case he needed it. The whole visit including the medication was $165 which we thought was a deal considering the emergency of the situation, the last minute appointment and the kindness of the entire staff in addition to the medication a very thorough report was written regarding Simon, including a heart murmur that the doctor heard. The clinic called us a day or two later to check on Simon, which was very kind and professional. If we were permanent residence in this area, we would definitely return to Pensacola animal Hospital. I would highly recommend them to anyone requiring animal services.

Ok, credit where credit is due: they saved my cat's life from a fatally blocked urinary tract. They…read morealso wanted to charge me almost $4k to do it, which is insultingly high. I'm sure emotional people pay it though. They proposed that he be facilitated for 3 days overnight with a catheter to clear his bladder. I was firm that I only wanted his blockage immediately cleared, and for him to be discharged by the end of the day. Took him to my vet the next day and paid a very small fraction of the price for virtually the same proposed work, $300. Long story short, Put your foot down, do what your intuition tells you is best. I walked out of this place only paying $350, and my cat is FINE.

This place is all about the money 4,000 was the quote we got for our dog, went to the other ER on…read moreDavis hwy by industrial park and it was less than 500 for proper treatment, x-rays, wound cleaning, sedation and stitches This place is 0/10

So my mother and I went into the store to look around. We went to a area with Beta fish in little…read morecups and half of them were dead and floating in their cups. After seeing that we went to see the cats for adoption that had been "saved." I was disgusted by what I had seen the cats were in terrible condition one cat had an eye missing, its fur looked mangled like they couldn't even brush it or wash him, there were patches of his skin gone. All the litter box's were absolutely terrible filled with their urine and poop. there enclosures were disgusting old food was everywhere, the cats look so sad and pitiful. I believe the only thing that they "rescued" the animals from was getting ran over or attacked from other animals. I wish that they would close this location down because is it down right disturbing.

I was a regular customer. Always understaffed, hard to find an employee to help when needed. When…read moreyou DO find an employee, they are extremely rude! They have no interest in selling their products. The last time i went, the rude employee of the day literally refused me service after grilling me about the size of my fish tank at home. the "manager" on duty was rude as well, blowing me off and walking away. The next day I get a phone call from the GM who was not helpful at all, only made excuses for his employees. Its clear why your employees suck so bad. Theyre following your example clearly. Do yourself a HUGE favor.. go to pet supermarket down the street, or gulf coast aquarium. Pet (not so) Smart DOES NOT WANT YOUR BUSINESS

I wanted to leave feedback about my experience purchasing my rabbit from Petco. About a month…read morebefore I got him, I came into the store and asked if rabbits could be reserved with a deposit. I was told no, that they were first come, first served. About a week before purchasing, I even called the store to double check and was told the exact same thing over the phone. Because of that, I made sure to come to the store right when it opened so I could get the rabbit I wanted. Once I got there and spoke with one of the animal specialists, I pointed out the rabbits I was interested in and was told they were already spoken for because someone had put deposits down on them. At that point, I was obviously confused and frustrated because I had specifically asked about that twice beforehand and was told it wasn't possible. I explained the situation, but it was pretty much brushed off and I was just told to pick another rabbit. I did end up purchasing one and spent quite a bit of money that day, but the experience left me annoyed because the information given to customers was inconsistent. I think the staff needs to be better informed and on the same page regarding policies so customers can plan accordingly and not waste their time or feel misled.

I wasn't impressed with my experience here. The store felt overcrowded with animals, and I didn't…read morefeel like there was much transparency about care or sourcing. Some of the products that were recommended can be unnecessary or even unsafe for certain animals depending on the species. As someone who cares a lot about proper animal care, the experience left me feeling uncomfortable. I personally prefer supporting reputable local breeders or rescues instead.

have come in a few times to get treats for my dog and the staff were always respectful and…read moreknowledgeable. they have good prices and usually always have sales. definitely recommend to pet owners!

My go to for all my doggies needs. Amazing, yes amazing! The staff, especially the owner, are all…read morevery knowledgeable and there to help. Super kind and have never felt they rush me. I've never felt like I'm just a sale. My Jeffie enjoys looking at all the toys when we go in and always feels welcome.

This is a small store but they carry a variety of products and have healthy brands. The staff are…read morealways helpful and friendly.

Everyone in there is really nice. I just feel like they don't have a lot of stuff and their…read morelocation is kind of terrible as well for them not to have a lot of stuff I was looking for rabbit things .

Honestly, I didn't have high hopes because last time we brought our dog to the groomer, they shaved…read morehim down way more than we had asked. We booked Destiny K this time and she did an AMAZING job! Took everything we said and did it and honestly, left him looking better than I expected. I was so happy with her work.

We visited Banfield in Destin, FL expecting a basic check-up and urine test for our dog, but ended…read moreup being charged over $500 without being informed or asked for consent. No one called us to approve the tests, and we only learned the total when everything was done. We value quality care, but this lack of transparency was disappointing. Clients deserve to be informed and asked before being billed for such costly services. We were charged over $500 without consent or explanation. Banfield responded saying they would follow up via email, but never did. No response, no accountability. Extremely disrespectful and disappointing.