Called to see if I could get an appointment for my sick kitten. As I was explaining the situation…read moreand mentioned having taken her to another vet and had said I had never been to this hospital, I was told there weren't any appointments and I was hung up on mid sentence. Very disheartening experience.

The entire office staff and Dr Kara were just absolutely amazing. Such great care and concern for…read moreour fur babies. This office was highly recommended and wish we could have come sooner. But now they are all in such great hands. One very happy pet owner that has found a true caring doctor.

They were phenomenal with my Evie girl! We just moved here not long ago and hadn't found a vet yet…read more Recently Evie was sick and I needed to find a vet and I took her here. I called and was seen within an hour. The staff was lovely! The day we were there it was an all female staff and Evie felt very comfortable with them. I don't believe if I've ever seen her this content with a vet visit. I was highly impressed and will absolutely continue going back to them. The prices were very fair, the tests the preformed were very necessary and the antibiotics they gave her seem to be working. I'm very impressed and would recommend them to anyone and everyone. They gave me that small hometown feel that I missed from home. They have my loyalty!

Very kind and attentive staff. The vet spent time with my pup and didn't rush which I really…read moreappreciated!

I know people never read reviews, and I'm not looking for attention. My only point is awareness,…read moreand with a heavy heart. Please avoid this veterinary clinic by all means, necessary and unnecessary. They charged me $+700 in fines and fees && for antibiotics for my baby , and never told me they wouldn't help and he wouldn't make it anyway. They ran every test under the roof, yet told me my baby would be fine with antibiotics, hydration and attention. He was euthanized a week later, at MedVet ( my savior in this time ) . Do what you all will with this information, but please avoid this clinic, for your and your baby's sake. It's not safe, nor compassionate. I wish I knew names, but I'm not interested in publicity nor actions. Only awareness. God bless you all.

This is the most unprofessional place ever. They keep deleting honest reviews because they know…read morethey treat people terribly. I will keep posting this review forever.

Boarded my three boys for the first time. Great experience. They sent us pictures to reassure us…read morethat they were in good hands. They patiently answered all of my questions and reassured me through the entire process. All three are rescues and this was my first time boarding. They were so patient and loving with my boys and i was extremely pleased with the experience.

Great experience here so far with my three cats. Staff is very friendly, the facility is spotless,…read moreand I love that they're open weekends. I highly recommend getting a Pet Assure membership if you have two or more pets. This is the only vet in the area that accepts it. It costs about $150/year for up to 4 pets, and saves you about 30% on your annual vet bills, and up to 50% on larger expenses like surgeries. I just paid about $130 total for BOTH of my female cats' annual exams and vaccines with my Pet Assure membership. One of my cats is getting a dental extraction done there next week, and if my star rating changes after that, I'll update. If not, I'll leave it unchanged.

Caring and knowledgeable staff. Reasonable prices for the knowledge and service mybdogs receive…read more Great option for boarding. Will not take my furbabies anywhere else!

This is by Far THE BEST Veterinary Place with Exceptional Service. I Love my Vet Laura ( hope I…read moreSpelled it right) She is really Nice and Knowledgeable. Love the Receptionists who are Nice too. Years ago before moving to Slidell I had Many Different animals and Raised Lil TOY Yorkies and this is BY FAR the BEST ONE YET. Keep UP THE GREAT WORK YOU are Doing for Our FURRY CHILDREN. I do believe they are Family Members whole HEARTEDLY They Listen More than some people's children.

Although I have had good experiences at this location, and I believe that Dr.Cameron and Dr.Cross…read moreare great vets - I want to comment on the wellness plan. Are you serious, Banfield? Your dog passes yet they still require you to pay out your entire wellness plan off..... my dog passed 2 days ago and I was told that I would have to pay out $422 on top of the $267 I paid to have her put down and cremated, unfortunately. This plan is a terrible scheme. Read the fine print and don't do it. They don't give a crap. It's a money mill, smh. So inconsiderate. The least they should do is TERMINATE YOUR PLAN UPON DEATH OF YOUR PET. 0/10 for compassion and ethics.

HORRIBLE, I've been here three times and each time WAS A SCAM. These people are MOMEY HUNGRY AS…read moreHELL. If you bring your pet here look at them in the face and tell them that you don't give a shit about them because that's exactly what you doing by bringing them here. SAVE YOURSELF THE MONEY AND Convenience and just go to your VET!!! They been shitty ever since "leaving petsmart" and creating their own branch. If I could give ZERO STARS I would

The most compassionate DMV and staff. We tragically lost our precious Ruby Lee…read more Dr. Ledet and staff sent the sweetest sympathy card with a dry wild flower heart. We miss our little Rubs, but find happiness when we watch the wildflowers bloom! Forever grateful

Their service and atmosphere is excellent! Their groomer, Meagan, did the best job on my standard…read morepoodle puppy!

If I could rank Doc Z higher, I would. She and her crew are 10+ on this 1-5 scale!…read more They obviously love their work. They go the extra mile to work with you. If you want to feel confident about leaving your animals in their hands...this is the place to go. Don't take my word for it... see for yourself!

I love this Vet. I've had animals all my life (yes I'm old) and visited many different Vets. This…read moreone had all the qualities you could ask for, caring, knowledgeable, explains all aspects of recommended actions and is reasonably priced. There were no surprises. She and her staff don't try to sell you things you don't need and will tell it like it is. That means telling the truth whether it hurts or brightens your day. Bottom line is their in that line of work for the love of animals. I'd recommend them (and have) to anyone that loves their pet and wants the best for them. Steve

We brought our 13 year old Shih Tzu in today because she was having a difficult time breathing. Dr…read more Smith, Abraham, Holly, and Alexa went above and beyond to help Nala. Dr. Smith and Abraham were thorough in care and quotes. Ensuring my husband and I were ok with every step of the process for our sweet Nala. Dr. Smith called with updates. I highly recommend this pet care facility as well as their employees! Thank you for being kind and patient with Nala and me!

DO NOT BRING YOUR PET HERE, TERRIBLE BED SIDE MANNER!!…read more My cat was attacked by a dog. We brought her to our vet on the westbank but she could not do any x-rays in house and suggested Avenue Animals. We immediately rushed our kitty there and checked her in. We were told we would have to pay $125 upfront. The receptionist was very helpful, that's about the only person. Someone, I am assuming "messenger", came to bring our cat to the back asked if we gave her any medicine. My dad did give her a low dose a aspirin. (which he was just trying to keep her calm and relieve any pain for her as he was the only one home with only a motorcycle and had to wait 30 minutes for my mom to drive home from work to bring her safely to the vet) after reading more online he realized you aren't supposed to do that. Obviously we told them exactly what we gave her. The "messenger" had our cat in her hands (inside a carrier) and immediately turned around and raised her voice and said "oh we do not do that". my dad was already heart broken as he watched our family cat be attacked by a dog in our front yard. I immediately said "yes we know that now, he was trying to do anything to take care of her." Now my already in distress father was sitting there with the rest of us waiting feeling worse because this girl who didn't even know what milligram a low dose aspirin was essentially fussed at him when her main focus should've been immediately tending to our cat. She was ready to argue with us rather than tend to our suffering cats needs. As we finished up the signing in process the front desk receptionist asked how we were paying I was going to pay $125 in cash for my parents and she says $350. I only had so much cash my mom pulled out her credit card and just charged her credit card to upset to even argue it. The receptionist apologized over and over again for her coworker's behavior and for what was happening. We were put into a room waited a while and finally the vet comes and shows us the x rays explains we may be looking at surgery she says she's going to get us an estimate and come back. The "messenger" comes back with an iPad naming off all the things they will need to do, seemed like she had never had to deliver any type of stressful news to anyone a day in her life which is odd in this line of work. She's going back and forth sounded like she was unsure and then gave us a grand total of $1,700 (on top of the $350 already paid) my parents faces dropped, they were devastated. They simply could not afford any of this. This was the price without even having any idea on surgery price. My parents asked if we could just take her home because we couldn't afford any more care. They brought our cat out and as we were walking out the door the "messenger" again comes out and asks if we want any medicine or antibiotics and we declined because we were bringing our cat back to our vet and going to have to make some hard decisions. On our chart in the notes they put in a hurry to leave did not want anything to help treat our cat at home. As if we just you know decided to step away and leave just because we don't care our cat is suffering. NO, WE CANNOT AFFORD ANY OF YOUR SERVICES. The vet never came back out after we asked to take our cat back and gave us any advice or tips to keep her comfortable or anything. All these people do is try to make you feel like shitty animal parents when you have to just make do with what you have. I'm so glad these people have never had to feel the true financial struggle in this economy and pray they never do because it will hit them like a ton of bricks if they think it's just so easy to fork out $2,000. That's the end of my ted talk, just such a shame the lack of human decency.