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    Northshore Humane Society

    3.9 (9 reviews)
    Closed Closed
    Updated 1 month ago

    Services - Northshore Humane Society

    Animal shelters

    Pet adoption

    Pet physical or wellness exam

    1 More Service

    Pet vaccinations

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    PetSmart

    PetSmart

    (18 reviews)

    I like everywhere I can bring my little pal - PetSmart is no exception…read more Plus, they always have yummy treats on sale...I loved the Christmas ones; they were so tasty! Freki liked them, too! We always have a great visit, get some pets and hellos, and walk out with something fun for the doggos.

    We waited a while to send our dogs back here for grooming, I know, we were burned in the past…read more(twice), but the store is five minutes away, so we gave them one more chance for convenience's sake. We had booked their appointment weeks ago. They sent text confirmations, and emails asking that we give them plenty of notice if we have to cancel. I certainly understand that. They called YESTERDAY to make sure we'd be there (yes, we will). So today, 35 minutes before our appointment time, I was told their appointment was CANCELED BY THEM because of lack of groomers (one called in sick). I asked if another groomer could take them, no, they were booked. Can they revise the schedule a bit? No, they didn't "feel comfortable" doing that (unless I just wanted just baths - no, I can do that at home). Can they accommodate us in any way at all??? NO, they kept repeating that a groomer was out. This was from a so-called MANAGER, BTW. I accept some responsibility for this for being naive enough to think they'd offer better service (maybe they improved?), but no they have not. I honestly don't understand how they stay in business. Well, maybe it's the exorbitantly high prices they charge on products. I wish I could give zero stars. To be treated this way repeatedly is unacceptable.

    Northshore Humane Society - animalshelters - Updated May 2026

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