Not nice/rude customer service. After months of meds, not working we were left with emergency surgery to save the eye. They would not give pain meds. They told me she is crying because she is old. I have been in the dog fancy for over 45 years. They spoke down to me like I was stupid. However, the eye was saved! $$$$ read more

Veterinary Eye Institute - My dog in her cone. Healing! - Veterinarians Near Me - Deerfield Beach, Florida

The reviewers below who give one star reviews seem to have no respect for the practice of medicine. They feel entitled to get things for free and have no respect for the level of training the providers have gone through to help their pets. Shame on you! These doctors are amazing. They have a fund of knowledge that is exceptional and have a deep caring for the animals. I am grateful to have access to them and they have really helped me through my dogs blindness. read more

Veterinary Eye Institute - Corneal scar - Veterinarians Near Me - Deerfield Beach, Florida

Dr. Jinks is fabulous. She is great at explaining conditions, causes, treatment options and trade-offs. She has a fantastic bedside manner and it is obvious how much she cares about animals and their people! Our dog was a senior dog when we moved to FL, and thanks to the care of Dr. Jinks, she enjoyed her final years with us with no eye discomfort. I highly recommend Dr. Jinks and the staff at VEI - Deerfield Beach. read more

I can't say anything but positive things about Dr. Jinks and the care she's provided to my dog, Kai. When I first brought him in as a puppy around a year ago, he was nearly blind, and I was heartbroken. Dr. Jinks even seemed pretty shocked his eyesight was so bad at such a young age and explained the many different reasons this could have occurred and what our options were. Over the course of a year, with the right tests, eyedrops and medications, my dog has made a great recovery and regained the majority of his eyesight. I'm so grateful for her dedication and the progress he's made under her care. Now, she's even looking into getting him off the medication, which speaks to her thoroughness and genuine concern for his long-term well-being. Dr. Jinks has been nothing short of amazing, and I would highly recommend her to anyone needing a skilled and caring ophthalmologist for their pets. read more

Veterinary Eye Institute - Veterinarians Near Me - Deerfield Beach, Florida

I will give the Dr five stars. She's caring and her bed side manner is excellent. The office staff is atrocious. Flat and rude. They decide when they want to give you an appointment. As if ppl don't work and ask for an appointment in advance but they can't offer it? Like it's too much work to look it up? I have been told the one who is miserable it appears is the office manager. I called and she answered, no appt. Trying to give me an expensive emergency appt. Two min later... oh they have a 930 am appt. Weird huh? The office manager is rude and her words with patients is wildly unprofessional and disrespectful. I think if she was no longer there and it was just the other front staff and the doctors, their business would be different. read more

First impressions were a Clean office and friendly, very knowledgeable and caring staff. We took our 20 year old Bengal for an eye exam on the recommendation of our vet. He list his eyesight in the last week and has been walking into walls. Doesn't seem to be in pain but we wanted to see if anything can be done easily to possibly regain sight or not cause any more damage. Sure enough, Dr Buss examined Pluto and did a blood pressure test. His pressure was 230 - very high and the reason for his issues. Dr Buss reviewed his findings and gave us a blood pressure pill which may or may not have to be adjusted to help. We were very impressed with this practice and recommend to anyone needing a dog/cat eye doctor. Our goal is to give our beautiful cat the best quality of life possible. read more

Veterinary Eye Institute - Entry - Veterinarians Near Me - Deerfield Beach, Florida

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Dr. Buss and his team are money grabbers. I've been there multiple times and just needed a simple refill. No call back from the doctor. The office refuses to ask him again about a simple refill. I already had a recheck on my pup's eye. They only care about getting money from you and do not care about your dog. Avoid this office at all costs! They only care about money! Zero stars if I could! read more

Excellent experience. On time. Gentle with my dog. Fairly priced. The doctor explained his condition was normal aging and that his sight was 95% clear even with the cloudy appearance. No meds and no surgery was required!! read more

took my new Himalayan kitten I adopted 3 weeks prior for $2500 to this doctor because she had an eye infection. The doctor told me she needed surgery for $3300 to fix a eye ulcer & infection OR I could pay $580 for meds to see if it heals on it own. No way could I afford the operation so I bought the 7 medicationS. Doc had me come back 3 days later to check the eyes, there was very little progress. I was told I could keep treating round the clock ever 4 hours 7 medications for another week. Each time I was to go back it would be minimum $180+. I saw this was going to be too expensive for me so the doctor said there are people that will give her the operation if I leave the kitten with him, so I did because I wanted the best for my kitten so she would be out of pain. A few days later, I called to get the culture tests results that I payed for on the 1st appointment so I could let the breeder of the kitten know if she should check her other kittens....the doctor said I could NOT have the results because I gave them the kitten! Heartless staff and doctor from the beginning & very bad business practices. BEWARE! read more

Veterinary Eye Institute - Veterinarians Near Me - Deerfield Beach, Florida

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Amazing staff. The doctor was kind and gentle. Stephanie was a true "cat whisperer ". I would give them 10 stars if I could.

We went there to fix my most precious Meeka's cataracts. The consultation went ok. We shelled out $750 for tests. Then we were given some eye drops. We received the drops and I looked on the label and it had a different dog's name on it with wrong instructions! It was so confusing! I called back wanting to talk to a supervisor or the doctor and spoke with office personnel who had no business being in this field: she couldn't care less and was not supportive or helpful to resolve the issue... Still waiting for a call back... ... After the call back: the call back only happened because my husband is very assertive... They offered credit for $60... Which means the price for the eye drops is inflated... $18 on chewy... There was no follow up from the doctor as promised and there were no apologies... read more

We were recommended to Dr. Carastro by Lauderdale Veterinary Specialists. Dr. Carastro is an Ophthalmologist and she is amazing! She was very gentle and caring with my scared pup, She found some minor stuff in my dog's eyes, he is getting treatment for the pressure in his eyes but I am very pleased that she didn't push on any unnecessary procedures, instead she said we should just monitor a small speck she found on his right eye. I now understand why she was so highly recommended, she is an amazing eye dr. If you have an aging pet you should definitely get their eyes checked out by a specialist before they get too old, Dr. Carastro told me that unfortunately many of her senior patients she sees get to her by the time its too late to save their eyesight, I didn't know this! I am so happy Lauderdale Veterinary Specialists referred me to her and we can treat my dog's eye issues before they deteriorate any worse. read more

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Very prompt and responsive. We were traveling and the came in on Saturday to lookout at our pup. Checked him out. Everything was good and didn't recommend any unnecessary procedures. read more

Thank You to Dr Jinks for the knowledge and compassion you provided for our Kahlua. Her last months with us were much more comfortable thanks to your treatment and care. read more

AMAZING. We love the staff and docs! Especially Dr. Buss who did surgery on our Pete so he could see! Pete was a foster at the time, whom we have now adopted him and his sister, Kimmie. Anyway, Pete was born with congenital cataracts and deaf. Dr. Buss fixed our boy. The staff is compassionate, kind, warm, accommodating, friendly, knowledgeable and just the best. No complaints! It is like a Pete Fan Club party every time we go. We love this place. Highly recommend! read more

This review is for the Deerfield location. Dr. Buss is amazing! He was patient with all of my questions and thoroughly explained the medication my kitten needed and then answered my repeated questions with patience and understanding. I did not feel rushed. I felt listened to and taken care of. I know he had my kittens best interest at heart. All around amazing care for me and my kitten. read more

You will find a group of caring professionals dedicated to the wellbeing of our furry loved ones! The thoroughness of their care and explanations of the treatments helps the humans go through the process. read more

I brought my foster bulldog here for an eye operation. The staff and Dr. Castro are awesome all around. Felt very comfortable having them operate on my dog's eyes. Great animal eye specialist! Recommended :) read more

Veterinary Eye Institute - Exam room - Veterinarians Near Me - Deerfield Beach, Florida

I want to thank Dr. Carastro and her amazing staff for the care of my Lhasa Apso Toby. He had an ulcer in one eye, and was seen by another doctor at an emergency clinic. We were told to return in a week, and he should be better. Unfortunately his condition worsen, and he now had ulcers in both eyes. My wife and I were very worried. It was a Friday evening and I was searching for an opthalmologost in Miami Dade, Broward or Palm Beach county. The only location open on Saturday was Animal Specialty of West Palm Beach. We were allowed to come as an emergency appointment. Now our puppy is fully recovered. Dr. Carastro, and her staff are one of a kind. She has her location in Deerfield Beach, and works in the West Palm Beach office on Saturday's. Look no further for an opthalmologost in the South Florida area. THANK YOU DR. CARASTRO:) read more

Veterinary Eye Institute - Toby happy he does not have the wear the cone anymore. Just relaxing:) Thanks to Dr. Carastro and her wonderful staff! - Veterinarians Near Me - Deerfield Beach, Florida

Awesome staff they take care of all animals I highly recommend them.

So, my dog had a large mass growing from his eye. Our local vet said because it was so close to the eye they could not take it off. Someone I ran into recommended Dr. Buss to have the surgery done. I called and got an appointment for a consultation right away at the Fort Lauderdale office. He was extremely knowledgeable and not pushy at all. I could tell he wanted the best for my dog and thoroughly explained the process in detail. I scheduled an appointment a few days later for my dog to have the surgery at the Deerfield Beach office. I knew he was in good hands with this vet. I am extremely satisfied and the outcome, and his professionalism. I highly recommend Dr. Buss for anyone looking for an eye doctor. read more

Amazing staff very friendly and they take care of your pets. Wouldn't recommend any other eye specialist in south Florida. Love them had 2 cherry eyes removed on my doodle. Very thorough and clean explain every part of the procedure to you and amazing after care. All together 10/10 read more

My 5 star review is really 25 stars (5X5) :) After our cat got hit by a car, THREE surgeons said the only hope was to amputate his leg, at about 3500.00. Dr Holtsinger look at the x-ray and said "I can fix this". AND SHE DID!!! She truly puts your fur baby's health first, NOT her pocketbook. Her free was less than HALF of the other quotes, and we still have a 4 legged cat! I felt comfortable with her within 30 seconds of meeting her, too! She's simply the best. Period. read more

Everyone was very nice and they truly cared for the well being of my dog not just giving us tons of meds and procedures that would just create a higher bill and not help read more

The doctors and technicians at Animal Eye all are wonderful. I went through a traumatic experience with my puppy's eye and they took excellent care of my puppy and kept me calm. They are all wonderful and I am grateful for them. read more

Thank you for the veterinary specialists and staff at the Animal Eye Specialist clinic! You guys are amazing!!! From the first phone call, scheduling the appointment, transitioning my senior puppy from my car to the clinic with love, and providing me as a pet parent with all the information about her condition, everything was first rate! I cannot say enough good things about my experience. The vet took time to really explain everything and answer questions and I am so grateful to have had my pup taken care of by such a great team of people. I recommend the clinic to anyone who has a pet experiencing vision issues. Made me feel better knowing I was doing all I can for my pup and these experts helped me feel confident that I am doing so! read more

Our regular veterinarian send us to visit Dr. Buss for our dog, Marley eyes procedure. They are very helpful and attentive. The surgery was a success. read more

Dr. Carastro is one of the finest, smartest, and most competent well trained veterinarians I have ever met. She's thorough, kind and caring and we are truly fortunate to have her here in south Florida Her office is immaculate, staff is extremely professional and efficient. A well run practice and your pet will be well taken care of here. My dog has been a patient since he was a puppy and she diagnosed his eye condition very early read more

The Doctors and the staff are absolutely amazing..... I can't thank all of the staff for taking such good care of our dog Maggie!!!! I can't say enough about these amazing people !!!! read more

What an amazing staff at this place!!! Dr. Evans and Stephanie took extremely good care of my dog's eye ulcer. Their knowledge, professionalism and kind bed-side manner will not be forgotten. They also seamlessly communicated the plan of action to my general veterinarian! I highly recommend this practice if you are in need of an animal ophthalmologist. read more

I must say I was very pleased with the doctor and the staff Very kind and no nonsense with my little boy Leo ( aka ) Leonidas de Lion . I love that the doctor gave me a few options as well as surgery . But he was not want quick to push me into any anything. We ended up choosing to have the surgery. they were excellent!! every single person in that office from the nurse to the front desk and specially to the doctor and his assistant Lisa. We're very kind and Thorough. The doctor called me a couple times to give me an update and after surgery the doctor also called me and so did the nurses. Excellent service highly recommended love this place and the people. Thank you . read more

Strange place. I had my cat's right eye removed due to a melanoma on a Friday and he sneezed blood and appeared lethargic possibly having trouble breathing and stopped eating Sunday. So maybe this is normal I don't know? So I called the Doctors office 8am Monday and was told they don't come in until sometime in the afternoon on Mondays? So explained my situation and at noon, no callback so I call again and "the girl" says " it didn't sound like an emergency to me" So was that a medical opinion? I really felt that since I'd paid they no longer cared about my cat. My general opinion of all vets is that their profession is based on profit and using the emotions of the pet owners to pay exorbitant bills I had hoped for better treatment for me and my cat. I can only hope the girl who answers the phone's "medical opinion" is correct and his symptoms are normal? read more

My dog got a very rare eye disease called EOM and I moved here from Orlando and was recommended by my dogs ophthalmologist to his friend Dr.Buss and he is very knowledgeable and doesn't like that dogs are on medication. We are currently working on it but we will get there eventually. Very professional and very caring for my dog and you don't get that a lot and especially he isn't just trying to make sales! read more

Anyone who needs an excellent Eye Veterinarian , will find that Dr. BUSS and his very capable and caring staff are absolutely wonderful. With his surgical expertise he repaired my dog's eye and has followed him diligently throughout the healing process. I trust him implicitly. read more

Dr. Carastro is absolutely incredible. Our dog was diagnosed with a terrible eye disease for dogs, SARDs and she has got us through the changes with our little baby's eye. Our dog also had a terrible corneal ulcer and Dr. Carastro treated it and it healed! All of the staff is very friendly and they all genuinely car for your animal. Dr. Carastro has my highest recommendation and I can't put into words how thankful my family is with the excellent treatment she has provided for our dog. read more

Veterinary Eye Institute - Veterinarians Near Me - Deerfield Beach, Florida

Just wanted to write and say Dr Carastro was awesome treating my bulldog Khloe! I wasn't sure what to expect but the staff were perfect! ! Caring and compassionate! I had a few questions and concerns about the medication that was prescribed so I called and Tom the technician promptly returned my call and eased any concerns I had! Overall I'm very pleased with the results of the treatment Khloe is receiving! Would highly recommend this team, especially for all the English bulldog parents! read more

Dr. Carastro is the best! She and her staff are incredibly compassionate and professional. She was honest and spent the time answering our questions. My wife and I are extremely happy with the care our pup received. read more

Even putting eye specialist aside (which she is the best down here) Dr. Carastro is one of the finest Vets around and so is her staff. I wish my human doctors & staff (some exceptions) were as kind, sincere, loving and caring! She has treated all my dogs, and one since he was a pup. He had horrible eye trauma and then unsuccessful surgery but I was warned of the risks...Let the 5 stars speak for themselves here. She's also up in Lake Worth. read more

I took my boxer there today to remove a corneal ulcer from her left eye. I had been dealing with it for about 5 weeks and it wasn't getting better. I made an appt and they took us on time. The staff is kind and professional. dr carastro is more than kind and she went over the process with me and instead of making me come back for another appt., we removed it right there. I left with instructions and meds to take care of my girl. We go back in 10 days to see if her eye has healed. Granted she is wearing a cone and my heart hurts but I know I made the right choice because I didn't want her to lose her eye. Thank you to the animal eye clinic for taking great care of Kota and for being so kind and heartfelt to me. I would recommend them to anyone who needs their services. read more

Looking back Dr Carastro evaded details when I asked about her track record with retinal re-attachments and now I know why. Sometimes I blame myself for what happened because I took my dog to her and should have seen the signs... I will spare the gruesome details, but my poor boy went blind and in trying to help him through that trauma, he ended up in a life threatening situation at he hospital for a week, and months of steroids and a disfigured eyeball to this day. He was better off alone and I, without the 5K surgery bill. Her bedside manner was the most disturbing factor. At least my dog is still alive. I am thankful he did not die because of her. read more