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    Veterinary Emergency Group

    4.5 (81 reviews)
    Open Open 24 hours

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    Ashwin R.

    While this was a costly kind of unexpected experience, we were treated kindly and fairly for my dog, who was ill at two in the morning. The group did a great job, both explaining the illness as well as trying to expedite care while providing the appropriate evaluation, in this case x-rays, to assess whether our dog had aspirated or ingested something. Turned out it was just kennel, cough, but enough as a dog runner with a dog who has never been sick, to be provided reassurance. I would definitely use the service again if I were truly concerned for the welfare of my pup.

    He was so relaxed that he took a nap!
    Jessica L.

    We've been to the Redmond location and this time went to Interbay as it's much closer and less traffic. My 8yo golden had several masses removed on a Tuesday and Sat night he managed to rip out the suture on his neck. I called both locations and emailed a photo. The Interbay location suggested (on Sunday morning) that I bring him in so they could take a look to determine if he needs to be re sutured (and they won't charge us if he doesn't need suture). The Redmond location told us as long as it stops bleeding and it's less than 5cm we could wait till Monday to see his regular vet. To be safe I took him in and they were super busy, but 90min later the vet took a look, suggested skin glue as the wound had closed and didn't look as bad as the night before. She did just that and she didn't even charge us! I'm forever grateful as I've had great experiences at the Redmond location as well (he was treated 2x with doggie enema). Loved the staff and the vets. I've had way worse experiences at other ER vets. VEG is by far the best and I'm will never go anywhere else. PS they noticed Tater Tot was super scared and trying to pull me to break free of vet jail and since it was so crowded they found us a room so he could calm down! Love them.

    Berneta A.

    If you're a pet owner in Seattle, this is the emergency vet you'll want to have saved in your contacts. Really grateful that VEG opened up near my place. Unfortunately, I had to make an emergency visit tonight because Lani had an injury that wasn't looking great. Thankfully, she got excellent care. Check-in was super fast and easy--they take you in immediately to a massive open-concept treatment room where you stay with your pet for everything. They have couches with blankets and pet beds at each station, so both pets and their humans are comfortable. Vitals and check-ups are done right in front of you, which I really appreciated. They do have private rooms for more serious cases, but I loved that the standard setup allows you to see everything happening and lets your pet see you the entire time. I even saw a cat receiving some kind of oxygen treatment, and the owner was able to sit on a couch in front of the glass kennel to keep them company, little things like that make a huge difference. The place is well-staffed, with tons of vets and support personnel, which is clearly needed because there was a steady flow of pets and their people coming in. Despite how busy they were, the team was incredibly friendly and kind. Lani had her wound treated, got set up with antibiotics, and, of course, left with the dreaded cone of shame. The best part? No price gouging just because it was an emergency. I probably would have paid the same at my regular vet. Plus, there's plenty of free parking, and it's right next to Chipotle and Panda Express if you need to grab a bite while you wait. I've been here before tonight to support a friend during her dog's illness and, the end-of-life process. They gave my friend a private room with a couch that folded into a bed, along with sheets, pillows, and blankets so she could stay overnight with her dog. That kind of care really helped both of them in those final days. Having a facility like this around is a game-changer. Being with your pet during an illness or injury helps keep them calm, which makes all the difference in their treatment, vets are scary enough as it is for pets. Best 24/7 emergency vet in Seattle. If you're a pet owner, I'd highly recommend bookmarking this place!

    The staff at VEG were all so compassionate and competent with the care they provided for my puppy, Ube. Each and every person we worked with went out of their way to make sure not only Ube was being taken care of, but they also checked in on my fiance and myself throughout our time there. The love the staff has for their patients was evident. We will hopefully never need to visit again, but if an emergency arises we will definitely be in touch with VEG. Thank you Dr. Samantha and staff (I'm so sorry I don't remember all your names but you all truly are exceptional people)!

    Friday morning, before I took my beloved "Flax" to be humanely and compassionately euthanized.
    Maura N.

    Well, this place is not a jolly good time spot as it's for sick/injured/dying pets. I had to euthanize my beloved cat Flax here yesterday morning. He was so very ill and his quality of life was abysmal. The staff here are incredibly helpful and sympathetic. Mirna Topic, DVM is a young woman with mad veterinary skills and took the time to actually listen to me and made me part of the decision. The difficult, difficult decision. Because of people that refused to pay Veterinary Emergency Group and other veterinary professionals, they will make you pay the entire cost upfront and veterinary care is expensive for the same reason...people who skipped out on paying. They made it awful for the rest of us. Please don't complain about Veterinary Emergency Group being too expensive. ALL veterinary care is expensive. I am extremely fortunate to have a great bunch of older sisters who have well-paying jobs and paid all the bills for this unhappy visit. And my pet insurance will reimburse them 90%. Buy as much pet insurance as you can afford! It's well worth the peace of mind. Anyway, I can't write anymore. I feel sorrow for the loss of my fur boy bubbling up and I am going to take a shower and cry for a while. V.E.G. is a huge space with comforting and comfortable private rooms where you can hold your beloved fur baby as the vet administers the I.V. solution that will send your sweet animal pal to The Rainbow Bridge. Private and group cremations are available. I opted for group cremation as I don't need a box of my cat's remains. Ugh! Tears are rolling down my face and I can't see. Trust this place. Open 24/7, seven days a week. No appointments needed.

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    Jeff C.

    We showed up at 4 in the morning after Christmas with our dog who had eaten a mouthguard left unattended by one of our human children. It was a surprise and delight to see the open floor plan treatment area that allowed us to stay with our dog during treatment. In addition to the open area, there are also private rooms on the side for customers that prefer that option. The facility even has couches in the private rooms that provide space to allow pet parents to stay overnight with their pets. Each VEG clinic is part of a large chain of emergency veterinary clinics, but each VEG employee I spoke with was courteous, skillful in their work, and had agency to do what was needed so that we had an comfortable emergency visit with our sick pet.

    Callie - post tail amputation surgery

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    1 year ago

    Fast. Calm. Good vibes. Handled an urgent cat issue successfully at 2am when other vet ER was difficult.

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    2 years ago

    Well run, clean, and kind staff. Really appreciate that you can go back with your pet. Thank you!!

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    Page 2 of 3

    Ask the Community - Veterinary Emergency Group

    Review Highlights - Veterinary Emergency Group

    Having to bring your pet to the emergency vet is one of the most stressful situations of pet ownership.

    Mentioned in 10 reviews

    Read more highlights

    Mercer Street Veterinary Hospital

    Mercer Street Veterinary Hospital

    3.9
    (82 reviews)

    My Great Dane, Beau, was a patient here. We truly love this location. They usually were able to get…read moreus in on short noticed if needed. Before any services were rendered, a tech would show prices on a screen so there was transparency. Similar to many things on the west coast, it can be pricey but really not any different from other local downtown vets. There is also the option to find certain products on Amazon, Chewy, etc and sometimes even recommended by staff to save clients some money. All staff is very friendly and truly seem to love their job and the animals they care for. Around holidays, pets usually get a cute bandana tied on them to match the theme. This location does dispense some meds. Others meds will need a prescription to take to a local pharmacy. The caveat is that the vet will only do a physical hardcopy of a prescription, which is kind of a downfall if you're trying to get something fast. I eventually had to make the decision for my Beau to cross the rainbow bridge. It was a very hard time for us, but the staff was so unbelievably caring. The doctor on staff that day even got on the floor and cried with me and was really supporting; this really stuck out to me. A few weeks later, we even got a signed card from everyone on staff, which was really heartwarming. Overall, a really great place to take your pet. There's free on-site parking, which is even better when you're trying to load and unload a pet. They're a super friendly and caring staff. Check it out!

    We had to take our pup in today because he was having a urinary issue and we didn't feel…read morecomfortable waiting until our next available appointment with our regular vet. We couldn't be more grateful for the staff at Mercer St. The person I spoke to on the phone, Sonya the vet tech, Dr. Selman, and the folks at reception were all wonderful. Thank you for being so good to us and to Higgins! We are forever grateful!

    Banfield Pet Hospital

    Banfield Pet Hospital

    2.4
    (47 reviews)

    DO NOT BRING YOUR PET HERE…read more So unhappy with mine and my friends experiences here. Our pets are members of our family. The disregard and horrible attitudes and lack of care was astounding. Dirty facility. Rude and lazy staff. Didn't even pretend to care about me or my dog. I am there for a check up for my dog and they treated me like I was an inconvenience. I don't even want to bother typing out the long winded details of how awful everything is. In addition, the front desk staff said they would cancel my wellness plan to not auto renew at the last terrible experience there, which I expressed my immense dissatisfaction right then in person asked for it not to auto renew. I check back to my account - He did not do that. SO I clicked for it to not auto renew on my online account. I called the vet a few days later to confirm this and they said on their end it will still auto renew and that I can ONLY call a specific number to cancel. I call the number,. It says I need to be transferred to a Banfield associate or change it ONLINE. Bottom line - if you care for your pet - do not go to any Banfield.

    My dog was very sick and my Banfield on Aurora is always booked out. I was so impressed with the…read moreservice, attention and compassion we received at this location. After the diagnosis of Pancreatitis the meds and the food they prescribed he was better in 2 days. Thanks so much to the young man that had our pup in his care, I wish I paid attention to your name! Kristin

    Lake Union Veterinary Clinic

    Lake Union Veterinary Clinic

    4.1
    (158 reviews)

    I've been a client of this vet clinic for almost 10 years, I've had three dogs that were seen…read moreregularly here. I started visiting this vet because they offered folks who work at Amazon a discount. Do not fall for that trap. I had a dog who had seizures. I needed to pick up levitiracetum and apoquel for her regularly. (1) this vet has an online clinic they probably have a deal with, for many drugs it's excruciatingly overpriced. Meaning I pay 1/5th of the price of the seizure medication at my local pharmacy. When I told this vet to call in my dogs rx they said by law they could not. This is false. You as a client are allowed to pick up your rx anywhere you want to. I actually reported this and a few weeks later I was called back by LUV indicating they could all of sudden call in my dogs rx. While I lost trust in them, I appreciated that they pivoted and admitted it. But the pain continues. My dog needs her bordatella updated. She had surgery about 6 months ago from the same vet, And her wellness is only a week past one year , we visit the vet regularly. The annual wellness law is to ensure the vet has seen the dog in the last year to ensure they are prescribing medications on an animal they've seen.....LUV examined my dog pre-surgery but they say none of the visits count to establish vet-client relationship and won't do the bordatella without an annual wellness exam. We were there 6 months ago for her pre surgery work. We are there regularly. Last year when I updated my dogs vaccinations I paid more than $700 they added on a bunch of stuff we didn't need. They code things their way and read the law their way to add as many things to your tab as possible.

    Better documentation, name tags, clarity. They wrote identical clothing and with no name tags it…read morewas never clear whether I was talking to the Vet or a tech. In my opinion the appointment was rushed. I asked for documentation directions for application, how long to administer, etc) and ended up with 5 or 6 pieces of paper with conflicting instructions. No timeline, They also sent me home with two medications for my pet's ear, one of which was expired. Those two medication's pricing was also double $$ what Amazon would deliver.

    Urban Animal By Appointment

    Urban Animal By Appointment

    3.8
    (164 reviews)

    I absolutely love this place for my cats checkup appointments. The team is so friendly, welcoming,…read moreknowledgeable, professional, and excellent at communicating. Highly recommended!

    What could improve? Um everything. The friendliness of the staff first of all. Second, we went in…read morefor an anal gland expression, and the VERY condescending vet hardly even lifted his tail to check out the issue, and then gave us a 30 minute lecture on allergies, which included telling us that we shouldn't take our water-loving golden retriever swimming, pushing a grain-free prescription diet on us after telling us that golden retrievers are very susceptible to heart problems which are caused by grain-free diets, an allergy pill which has long-term side effects, and that we are likely making his ears worse with the cleaning solution prescribed to us by another vet. Then after saying a lot of nothing she said she was going to go make a plan with the nurse who came back and said, "since it's your first time here" and showed us a clipboard with a $300 bill including allergy meds and an ear cytology test which we did not agree to. Then as we were discussing with the nurse the fact that we didn't know we were doing an ear cytology test, the doctor opened the door and stood in the doorway just listening with RBF and then closed the door. We will not be going back here and I would never recommend them to anyone. I expect my vet to feel much warmer, and not like a money hungry business.

    Queen Anne Animal Clinic

    Queen Anne Animal Clinic

    3.8
    (122 reviews)

    Updating my review as all my cats over 20 years have gotten excellent care here. For the last 8…read moreyears Dr Salt has been caring for my 3 cats with great care and empathy. I've of my cats has had a stubborn eye problem and Dr Salt referred us to a great ophthalmologist as well. I cannot recommend QAAC enough to any neighbor. If they're taking new clients, grab a spot!

    15 years later, we've been on a journey: Vet care is getting expensive, along with everything else…read more I've been at QAAC for the 15 years I've lived in Seattle and while the transition from a neighbrhood vet clinic to a larger group was a little rocky at times, I appreciate that the veterinarians and techs are caring and truly trying to be helpful partners in pet health. The past few years with my aging sheltie have shown me the delicate balance of veterinary care as both a business and as a partnership: I appreciate the up-front estimates and range of services or treatments for my dog, and I appreciate that they were willing to have meaningful conversations about quality of life, cost of care and cost-benefit analyses of each path. In the end, they were supportive of palliative care for pain, and were so kind, patient and supportive through the hardest day of my life with Neville: making the decision to end his pain and confusion even as he continued to wag his sweet tail and support me in my grief. I'll continue to bring my other shelties here, and I'll continue to work within our family budget and I know that QAAC will work with me to find the best path for caring for my beloved pets.

    Citydog! Club

    Citydog! Club

    3.9
    (224 reviews)

    My dog loves City Dog! The staff are so caring and happy with the dogs. Bentley gets so excited…read morewhen we arrive for daycare. He so enjoys all his friends here. I don't take him anywhere else Since he loves it here. I have been taking Bentley here for daycare and boarding for 3 years. Always a great experience! Muriel

    On May 7, I scheduled Pepper's first grooming appointment. We were especially excited because the…read morelocation is very close to my home. We booked a grooming service and were clear with the front desk about our expectations. We selected a tier 3 shortness level haircut and explicitly requested her entire body to be trimmed -- including her head, face, and a lion-style tail (fluffy end, trimmed shaft). Unfortunately, the results were disappointing. Upon pickup, Pepper shook her body and an excessive amount of loose hair fell off, which indicated she was not brushed thoroughly after the cut. In addition, the specific areas we highlighted were not properly groomed, and the cut across her body is noticeably uneven. I have attached photos for your reference. While I understand this was her first appointment and the groomer was seeing her for the first time, I want to make it clear that Pepper is a very calm and cooperative dog who is easy to groom. There should not have been any behavioral challenges affecting the outcome. Given the quality of the grooming service provided, we do not believe the results reflect the price we paid. We requested a discount or partial refund for the visit, and have not heard from anyone. We followed up two more times and still nothing. We hope this feedback can be used to improve quality control and communication in the future. We will not be back again.

    Veterinary Emergency Group - emergencypethospital - Updated August 2026

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