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    Veterinary Emergency Group

    4.4 (42 reviews)
    Open • Open 24 hours

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    4 years ago

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    4 years ago

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    Ask the Community - Veterinary Emergency Group

    Review Highlights - Veterinary Emergency Group

    “Veg was amazing with her, kind, compassionate, and they're even set up to allow you to stay with your pet during these scary events.”

    Mentioned in 3 reviews

    Read more highlights

    Colorado Animal Specialty & Emergency

    Colorado Animal Specialty & Emergency

    (67 reviews)

    Crossroads

    It's hard to overstate how impactful the oncology team at CASE has been throughout my pups journey…read morewith hemangiosarcoma. After finding a lump on my dogs throat, I was told by our vet to bring her to an oncology specialist - they recommended the team at CASE. I was able to get an appointment for the following week (very lucky! - most places had over a month wait). Our first visit was loaded with important information, and Dr. Galloway very graciously and patiently talked me through what was happening, what my options were, and with those options in mind, what was next. Within 24 hours, I had a diagnosis - supplemented with lab work, X-rays, and radiographs - and my pup had a spot on Dr. Prpich's surgery schedule for the following morning. If I had known at the time how much of a bada** surgeon Dr. Prpich is, I would have had the best sleep of my life... she removed a cancerous mass WRAPPED AROUND MY DOGS CAROTID ARTERY, among other things, and called me herself to let me know the surgery was successful. Upon picking up my pup, I received a printed and bound (!!) report concerning a treatment plan and her med schedule. Mesa and I went back for chemo appointments the following 3 months, and the front desk staff and vet techs were nothing short of completely delightful. On her last day of chemo, my pup came home with a bandana and a printed certificate to celebrate her last appointment; it was signed by all the staff, include Dr. Galloway, and yes, I rushed back to the car to have the happiest ugly cry at the thoughtfulness of it all. That is the IMMENSE level of competency you can expect from the oncology department at CASE. I hope you never have to make an oncology appointment for your pet, but if you do, I hope for the sake of you and your pet that you're able to make it here.

    They are so short staffed that if you have an urgent question regarding your critically ill pet…read more(for which they just collected upwards of $8k in charges from you) they tell you to allow for 72 hours for a call back. And they are not kidding, even if your question is urgent, your call back will take the 72 hours. How does that equate to quality care?

    Emergency Pet Clinic of Longmont - Emergency Pet Clinic of Longmont Logo

    Emergency Pet Clinic of Longmont

    (64 reviews)

    ** see my previous review, this is in response to the business owners lie. When I returned with…read moreLupo at around noon on march 27th I immediately asked for him to be put on oxygen (he was satting at 91% at that time) I was told they didn't want to put him on oxygen because it would "make him dependent". SIX HOURS LATER he was finally put on oxygen. Stop your lying and own up to your "treatment" before the rage I'm feeling turns into enough energy to file a lawsuit. If anyone wants more information, pictures, videos of this whole experience please feel free to reach out to me.

    I came here looking for emergency care for my four-year-old dog, Tynkerbell who had some rough GI…read moresymptoms. She is generally an extremely anxious dog. Our nurse was Courtney and she was AMAZING!! Tynkerbell licked her and let her pet her, which she never does. Courtney's kind demeanor and very obvious compassion allowed my anxious, traumatized dog to trust her which means so much to me. Courtney also explained the whole process to me; she understood our situation and took the time and patience with Tynkerbell that she needs. Her friendliness and calmness made me feel assured that my dog was in great hands under their care- which is not something I feel often!! We were treated by Dr. Brandon Reynolds who was also very friendly and informative! He explained everything in great detail, and I felt confident that he would be able to find the right course of treatment for Tynkerbell. I would highly recommend him. Overall, I would recommend this clinic to anybody looking for quality emergency care. The staff was beyond helpful, caring and just wonderful. The clinic was very clean and tidy. There was no wait time, we were put in a room immediately! They made my dog feel comfortable, which is something she rarely feels around strangers and new places. Huge shout-out to Courtney! :) A big thank you also to Dr. Reynolds and the rest of the support staff for being mindful of my dog's special needs and putting me at ease!

    Animal Urgent Care - Inspection time!

    Animal Urgent Care

    (217 reviews)

    I brought my nine-year-old Pomeranian to Animal Urgent Care after a seizure because his regular…read moreveterinarian had not yet opened. I approved bloodwork to look for metabolic causes of the seizure. The bloodwork was useful and ultimately showed no obvious peripheral cause. What I found frustrating was discovering that an IV catheter had also been placed at a charge of $120. I do not recall consenting to catheter placement; I recall specifically consenting to the bloodwork. No fluids or medications were administered through the catheter during his visit. The medical record states that catheter placement was approved, which does not match my recollection of the conversation. After several hours, the treatment provided consisted of examination/observation, bloodwork and placement of the unused catheter. Hospitalization for continued neurologic observation was recommended, which I declined in favor of taking him home and following up with his regular veterinarian, who knows his neurologic history and current medications. I understand why an emergency clinic might want IV access available in case another seizure occurs. My concern is not that the clinicians considered it medically reasonable; my concern is that a $120 procedure was performed that I do not believe I authorized, and I did not understand until later that the catheter had not been used to administer any treatment. In an emergency, owners are frightened and making decisions quickly. Clear communication about what is being proposed, what it costs, whether it is diagnostic, therapeutic or precautionary, and obtaining explicit consent before proceeding are extremely important. My primary concern is the IV catheter and the lack of consent. The catheter had already been placed before the veterinarian came to speak with me. I was never asked whether I authorized placement of an IV catheter, and I was never told that it would cost $120. What I was specifically asked to authorize was the emergency/triage evaluation and the bloodwork, which I approved. The medical record subsequently states "IVC placement approved." That is not an accurate account of what occurred. I did not approve catheter placement. By the time the veterinarian discussed the diagnostic plan with me, the catheter was already in my dog. It was never used to administer medication or IV fluids. When I decided to take him home, I also had to specifically request that it be removed. Ultimately, I paid $610 and left without any treatment having been administered to my Pomeranian for the seizure--no seizure medication, no fluids, and no other therapeutic intervention. I understand that examination, bloodwork and observation have value, but for our particular situation this emergency visit was not worth the cost or the additional stress to my dog and me. In the future, I will make a seizure-management plan with his regular veterinarian so I know exactly when emergency care is warranted. His regular veterinary clinic opened approximately 40 minutes after I arrived here; in retrospect, I wish I had kept him safely confined and comfortable and waited for his own veterinarian. Based on my experience, I would not recommend this clinic.

    We were visiting from out of town and our pup ingested marijuana that he found in the yard of the…read moreairbnb we were staying at. The staff were quick to identify and treat. They were informative, attentive and emphatic to our situation. He is doing much better after receiving treatment. We are grateful he is OK. Thank you!!!

    Veterinary Emergency Group - emergencypethospital - Updated September 2026

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