So incredibly thankful for Dr. Shizu. He truly went above and beyond for us during a very stressful situation with our pet. He took the time to patiently listen to our concerns and respond with so much compassion and reassurance. Dr. Shizu truly cares. An 11/10 Doctor, thank you so much *heart emoji* read more

I took one of my young pigs that were having a neurological event, I called that morning they got him in, in hours. They treated him did bloodwork. They are located in a great spot. Lots of parking off to the side of the building or in front of the building. The only thing I was disappointed about was the cost of everything done. They never told me any of the cost for anything until I got up to the front counter to pay my bill. Here I'm thinking 100 oh no it was 800.00. This included the fee to send the bloodwork elsewhere to be tested to figure out what the problem was. ****they accept Care Credit...Credit cards, cash, debit cards. Checks probably if a long customer I really enjoyed the vets and the techs at the clinic. They did respond to all of my questions and concerns, my pet pig did great after the visit and never had another episode One of the Vets called back a few weeks later to give me the results from the bloodwork Overall experience I would say a 4 out of 5. That 5th star is deducted for not discussing the cost before hand. I will an am going back to them for more care of my cats read more

Although we had not used them before, they were the only clinic that answered the phone after hours when we had an emergency. Were very prompt to show up and did a great job! read more

Veterinarians are caring and very knowledgeable All of our animals are cared for here it is a one stop shop for all things animal

Love Dr Ishizu He did an amazing job emergency surgery on Saturday So grateful Ipo lily 12 years old n he never saw her n still took her and saved her life A Young blood Veterinarian Jus what we need in this country town read more

Excellent team here at Veterinary Associates! Brought my new puppy in due to his stomach problems with the recommendation of our landlord. They took excellent care of him. Everything was explained well with care and attention with my puppy's best interest in mind. Such a caring group here! We will always take our doggies here and would recommend them to anyone! Thank you all for caring for our Rexie read more

Veterinary Associates supportively and compassionately helped me say goodbye to my four legged best friend. Perhaps the hardest experience of my life was eased knowing, through their expertise, that I had shortened the suffering of an incredible companion. I highly recommend this veterinarian and am grateful for their aloha. read more

these vets really know what they're doing with both domestic and farm animal! they have saved many of my abandoned lambs that had various life threatening illnesses. Dr Hamilton is particularly great, not only for the fantastic care she has provided but also for the empathy and compassion she has given to both owner and pet. read more

Saved our dog by years!!! We turned our trust over to Vet Associates and Dr. Gressard when our dog was faced with the choice of surgery to remove her second eye. We wanted to best for our dog and we're not sure that being blind was the best choice. We went forward with it and are so glad we did!! She, with the help of Dr Gressards surgical abilities and care and brilliant zip ties on the collar idea.. has thrived! She enjoys life and is able to do so much, she is confident! Too confident! She ended up breaking her leg because with her can do anything attitude got herself in a predicament. Dr. Gressard to the rescue! He magically fixed an almost unfixable break on a senior dogs back leg. This might seem ridiculous, but our dogs attitude is glowing with joy and our children have a great fondness for her so... we went on. The Vet associate team kept checking her progress and giving the best of advice for rest and recovery. She has her leg healed now and she is back to her confident self and we are enjoying her blind now for over a year. We are so thankful, She would not still be part of this life without the Vet associated team. They continue to be our animal angels in a practical, realistic, sympathetic and caring way! mahalo Nui!!!! read more

Cannot say enough about the friendliness, efficiency, and professionalism of Waimea Vet Associates! From the nice guy who answered the phone, to the kind I take woman, to their great Covid / curbside services, and the truly thoughtful and upbeat Vet Dr... we are so glad to be apart of this vet hospital!! read more

The staff and doctors at this veterinary practice are the best...They care for their patients first and foremost. They greet the patients and their human companions with a smile and ask probing questions to help the technicians and doctors do their work. Their fees are reasonable and their care is exceptional. They are hard to find the first time, but it's well worth it for your pet. Scooter highly recommends Veterinary Associates, too. read more

The male receptionist tried to fight me. I don't know what else to say. Aloha in Hawaii is dead.

We contacted this vet, requested a refund for lack of services, they denied the request. Filing a RICO complaint and have already filed a BBB complaint. Will continue to post negative reviews so others do not experience the trauma we endured due to his lack of competency. read more

My little pup got very sick and her regular vet was out with a medical issue. I called every vet in Hilo, Keaau & Puna and not one was willing to take an emergency case. Thankfully one suggested I try Veterinary Associates. I called them and they said no problem, bring her up. Little Girl spent two days in their care and was then able to come home feeling tons better and healing. The drive from Lower Puna to Waimea was more than worth it! The entire staff were caring, sweet and professional. If I lived closer I would happily make them our go-to veterinary. read more

I'm very disappointed with this outfit. I adopted a dog recently that was not healthy and needed help. After an exam and x-rays it was determined that two surgical procedures were necessary. Some time later, I was granted financial assistance and tried to contact the vet to schedule surgery. The receptionist stated that the doctor was not on the office and that she would contact me when the doctor responded. It has been weeks since the diagnosis and I have yet to hear from them. I can only guess as to why they don't respond. One thing I found out is that there are very few animal surgeons on the island that can do one of the procedures. In any event, their lack of a response is not the signature of a professional organization. I would be very cautious about using their services, especially in an emergency. read more

Great veterinary care for your animals! Friendly staff! took my 2 four legged kids there today for annual check up! Dr. Lisa woods and veterinary assistant Chancey who did their mani and pedis and assisted the Dr. with their tests and vaccines. Great job folks! read more

I am a long time client (25+ years), took over 20+ dogs there, spent tens of thousands of dollars at Vet Associates Kamuela. The ONE time I needed Emergency After hours services, they blew me off and to this day, never returned my call. My girl was scheduled to be put down on a Sat. She didn't make it through the night, collapsed screaming in pain. They had 2 vets on call, called them both, neither ever returned my call. Shame on you Dr. Hamilton and more so, shame on you Dr. Woods. You saw Goldie from birth, practically raised her.. and you turned your back on her during her hour of need. Shame on Vet Associates. I thought vets had an obligation to do what is right for the animals in their care..I don't know how you can sleep at night... UPDATE: 3/1/2017 Got a call from Dr. Woods. She apologized for not getting my call. So I guess stuff happens and I will try and go back to Vet Associates sometime in the near future and see if I am happy again. Until then, just updated my stars to 4. read more

Had an appt at 9 and it's 9:30 and I'm still sitting in the room and haven't been talked to once since they put us in here at 9. Ridiculous. Not the best for sure. One of the new staff is pretty rude, as well. read more

Just got finished with an appointment for my kitty at this clinic and we absolutely love it! Dr. Hamilton was awesome! She was super kind and friendly to myslf and my cat and really seemed to know her stuff! The wait time wasn't long, parking is convenient, and the staff are very friendly and helpful too! I think we have found our new animal doctor :) read more