I took one of my young pigs that were having a neurological event, I called that morning they got…read morehim in, in hours. They treated him did bloodwork. They are located in a great spot. Lots of parking off to the side of the building or in front of the building. The only thing I was disappointed about was the cost of everything done. They never told me any of the cost for anything until I got up to the front counter to pay my bill. Here I'm thinking 100 oh no it was 800.00. This included the fee to send the bloodwork elsewhere to be tested to figure out what the problem was. ****they accept Care Credit...Credit cards, cash, debit cards. Checks probably if a long customer I really enjoyed the vets and the techs at the clinic. They did respond to all of my questions and concerns, my pet pig did great after the visit and never had another episode One of the Vets called back a few weeks later to give me the results from the bloodwork Overall experience I would say a 4 out of 5. That 5th star is deducted for not discussing the cost before hand. I will an am going back to them for more care of my cats

Although we had not used them before, they were the only clinic that answered the phone after hours…read morewhen we had an emergency. Were very prompt to show up and did a great job!

Changed ownership and name to Horvath Veterinary Clinic…read more Very very kind staff and Vet. A little expensive. It's worth it.

I called today to see if I could get wormer for a stray cat we found. The entire encounter was…read moreexcellent starting with a phone call, I spoke with a gentleman he said yes bring the kitten in and will take care of it. As I understand it this practice is not currently accepting new clients, but given the circumstances they were extremely accommodating. The vet seems very passionate about her work and I certainly appreciate that. Thank you again, we hope to be clients of yours as new openings emerge.

It is with great sadness, I write this review. My previous opinion was a five star. I really…read morebelieved that Dr. Jackie Pickerell was awesome and capable of making decisions for the welfare of our beloved dog, Mochi. Unfortunately, after our dogs illness that happened last week and the lack of care or support, I need to write this review. I am offering this as a cautionary tale; Dr. Jackie use to be on top of her game. However, since her unfortunate accident, and a loss of someone close to her, and a recent emergency call to her on a Sunday afternoon, I write this. After the last visit to Jackie, and a dose of two powerful drugs into our five pound Chihuahua; Mochi began to have diarrhea two days later. We ignored the symptoms until we noticed, she stopped eating, and by Saturday, began to vomit. On Sunday, we called Alii Vet Hospital. Mochi has been a client for over a year now. Dr. Pickerell returned our call from an exciting boat trip whale watching. Rather than refer us to another clinic, she suggested we give our dog pepto-Bismal. This made our dog throw up and by Monday, she was lethargic. Concerned, we called back, left a voicemail and waited for a return call from Aina Ahou; no one called. Dr. Jackie called in sick on Monday, and no one returned our call about our near death, beloved Mochi. Fortunately, we made contact with a hospital in Kona and rushed Mochi there to Alii Vet Hospital. We are sad by the lack of care or concern from Dr. Jackie and her staff; we hold everyone there responsible. Mochi is still; a week in the hospital recovering from her diagnosis of a serious life threatening illness. We wish Jackie well, and that she gets the emotional support needed. All things happen for a reason. Our Mochi is in good hands now, in Kona at Alii Vet Hospital, available 24/7 as an emmergency hospital. Me ke aloha.

Couldn't find an emergency vet near us in Hilo when our 4 years old pup got very sick suddenly. We…read morecalled and called many places with no luck since it was late night in Hilo. We found Aina hou hospital number on the internet and called in with desperation. Dr. Jackie answered the phone and helped us remotely over the phone giving us step by step instruction to treat our pup. It was a very scary experience for us seeing our beloved pup who is normally very active get sick. really appreciate that Dr. Jackie was there for our pup and us. Thank you so much Dr. Jackie.

I have used this place when it was owned by the last Vet. She was great. I have heard from other…read morefriends with animals that they like the new Vet. I have a few cats that require fixing. So soon making appointments

Had to call for help on cats paw. Finally it healed after using liquid bandage. Office staff was…read morevery helpful. Hope we won't have to go back but knowing their there is comforting. Maybe open 5 days a week would be better

Great Veterinarian. Helped Loki my 19.5lb tuxedo feel…read morebetter when he cut his paw and the previous vet neglected the issue. Technicians were very pleasant and knowledgeable. I appreciated the attention and consideration. I would recommend her to others based on my experiences.

I brought my Great Pyrenees in for her initial vet appointment almost three months ago. I knew…read moresomething serious was going on with her right hind leg so I specifically chose this vet because they supposedly offered mobile service in the event I had to euthanize her. She was diagnosed with osteosarcoma. The first few visits, the staff were friendly and accommodating given the circumstances. Once the vet was out on maternity leave, the staff became negligent and unsympathetic. I have been providing palliative care and had to wait three days for my pup's meds and had to call back to check on the status as my dog is now severely suffering and the meds are the only way for me to help mitigate the pain. A few days ago, I called as it is now time to consider putting her down. I called asking if anyone can come out and did not receive a call back. I called a few days later upset and distraught and complained about not receiving a call back and the staff member who answered the phone refused to schedule an appointment and told me to go to a clinic. She did not even specify which one or where. The lack of compassion and professional misconduct was overwhelming. If I ever adopt another dog, there is no way in hell I would ever bring my pet here. Strapped for cash, the cost of service is unwarranted for the poor quality of care received. Do not bring your pet here.

Great service! Nice, dog & cat lovin' people who are dependable and good communicators. Super…read morethankful for this service!

Shelley has been taking care of our dogs weekly for several months now. She's wonderful with them…read moreand they adore her! She was great keeping me updated on an injury (to a knee) one of our dogs was having while being walked. Their leash manners have improved greatly! She's also stayed with them when we're out of town twice now and we have her booked for two more trips. Love her! And HIGHLY recommend her! Coleen S. Waikoloa Village

Quick, affordable, gentle & communicative! We have a long…read morehaired female who does NOT like to be held or even near you for long periods of time, let alone give you the time to groom her. Hilary came right to our house and got her nails and paw pads trimmed in no time & no stress for our cat. Great job trimming on our diva cat!!

Fabulous. Comes to you. Well equipped professionally designed van. Quality grooming at a very…read morereasonable price. On time. Hilary is a "dog person" for sure.

Thanks to Laura's amazing care at Hoku Kennels we have a beautiful male Chow Chow…read more Teddy Boi. She answered all my questions sent videos,met us at the airport in Hilo. Gave me all the info and paperwork we needed to bring him home to Oahu. She followed up to insure he was fitting well into our pack. She loves what she does to insure that the breed standards are met and exceed. We couldn't be happier and would highly recommend Hoku Kennels to anyone looking for a beautiful fur baby. Thank you for all you did to make it happen

Laura at Hoku Kennels is amazing... she takes great pride in her breeding and caring for her…read moreanimals. She was very informative, friendly and patient with all my questions and needs while we were in the purchase period. The entire process from our first connection until we were handed our new pup was smooth and easy. Thanks to Laura. We consider Laura's as part of our ohana. She will forever be our Kinamona's nana. Thanks to Holu Kennels and Laura, we now have an amazing addition to our ohana, Kinamona was friendly, loving and potty trained when we brought her home. She is a blessing here in the islands. Cleveland Ohana

I'm a cat lover. I'm also a nene lover. A friend of mine, along with his dog, and I, found…read moreourselves in a pinch when the dog found a box on Ala Ohio Bypass in Waimea with two abandoned kittens. They were just 10 days old and were given what looked to be dry dog food. By the time we found them, ants had gotten into the food. We are both scrambling, calling for animal rescue. I call Animal Control and Police dispatch. Animal Control says call dispatch. Dispatch says call Animal Control. The left and right hand does not know what the other is doing. I go online looking for Hawaii Humane Society. There's a list of numbers. But they don't list which location. So I just take a photo of the kitties and send it to the first number I see. Unfortunately, they are in Pahoa. They do give me the Cat Cares number in Hawi. So I call Cat Kares and I explain the situation. I have these two cats in a box in Waimea. I cannot take them in because we have another cat. The woman, Debbie, was very argumentative. "I have 60 other cats!" she yells. "I can't pick them up today! I'm asking you to take them in for one day. If you leave them, they will die!" By this time I'm tired of getting the runaround from all the so-called cat rescuers that I've called. But here's the clincher from Debbie. "You can feed them goat's milk!" I'm thinking, you expect me to stop on the road and milk a goat? Where the hell am I to get goat's milk? I have rescued kittens before. But that was nearly 40 years ago! Whatevers, woman! The only helpful thing Debbie did was to text me the number of CatSnip Hawaii. I sent CatSnip a pic of the kittens and hung up on Debbie. She was not very friendly. My friend and his dog decided they would take the cats to safety and find friends at HPA to look after them. CatSnip did come pick them up in the afternoon and put them in foster care. I did mention I'm a nene lover and volunteer conservationist. I will not be supporting or endorsing any animal rescue that does not support native wildlife conservation efforts, including Cat Kares. Whoever abandoned these babies should be held responsible for not getting their parents spayed/neutered and chipped.

Don't call this place if you are in a situation where you need to rehome a cat. I spoke to Debbie…read morewhom I've dealt with before amd had a bad experience. My father has had a major stroke and can't have cats it the house. Her loud response: -Take them with you and sell to the highest bidder. -Work it out. -If you abandon them, they will die (which I would never do!) I told her that I would rather euthanize them than abandon them (which tears my heart out). She then proceeded to yell at me telling me I was evil for considering putting two healthy cats down. She continued to yell so I hung up her. Full disclosure: I called her a bitch on text. She wrote back to say she would pray and to soften MY heart. I replied with fuck you and that she needed to soften her heart. She has now blocked my number which is fine. I let the people that referred me know NEVER to refer her again. Debbie is not a good person! At which point she blocked my