They're very caring We're very blessed to have them as our…read moreveterinary care. We've never had anything but exceptional customer service and care for our pets.

Dr. Kanholm is without a doubt the most knowledgeable and kindest doctor I've ever met, with truly…read moreexceptional bedside manner. He has taken such wonderful care of our two cats and our dog, and I honestly cannot recommend him or this facility enough. It can be difficult to get an appointment with him, but once you do, you'll never want to change veterinarians again. We are forever grateful for the care, compassion, and expertise he provides and highly recommend this facility. I also highly recommend the pet resort located in the same vicinity.

As usual, Mast Blvd Pet Care Center did an amazing job of notifying me that my feline friend, Pita,…read moreneeded his annual vaccinations. They are very technologically advanced and I can make my appointments on line if I don't want to phone them. The employees are very helpful and make it SO EASY to bring him in. They ALWAYS make me feel as though I'm a part of the family and take great care of both of my feline fur babies. I can't imagine taking them anywhere else! Thank you for your many years of service.

My 77 year old friend Mike brought his Labrador Tully to mast blvd pet on Tuesday he had stopped…read moreeating and drinking and was experiencing stomach issue. Dr Singh diagnosed him with pancreatitis and recommended two days of Iv fluids along with three days of panoquell CA-1 injections at a cost of approximately $4000, Mike was to take Tully home at 6 pm and bring him back at 9 am for the next two days By Wednesday morning when he brought him back his condition appeared to be worsening he was showing signs of pain, weakness and overall declining health. I accompanied mike that night we had asked several staff on Tulllys condition while waiting to see him, but none of them had seen him that day. When dr Singh came in, I asked direct questions about tullys worsening condition and that he appeared to be in pain. We felt that we did not receive clear answers regarding his condition, prognosis or pain management. Tully was so weak that his staff carried him to the car On Thursday morning his health had deteriorated so severely he could not lift his head and we could barely carry him to the car, so a staff technician came out to the car to administer his final injection of panoquell CA1. We showed her that he was trembling in pain and we were now offered pain relief in the form of an Iv injection of morphine. We were told dr Singh would come to the car to discuss Tullys condition, but that conversation never took place. Before leaving I asked what we should do if Tully was not improving by the next day, we were advised to take him to the La Mesa emergency hospital By Friday Tullys condition had become critical he was crying out in pain and we rushed him to the emergency hospital . Within about 30 minutes we learned how severe his condition had become. Mike was faced with the heart breaking decision to euthanize him because he was suffering and his prognosis was extremely poor. Losing a beloved pet is devastating. What has made this experience especially difficult is our feeling that we did receive clear communication about Tullys worsening condition, prognosis, pain management option, or when emergency care should have been sought. We are sharing our experience so that other pet owners will ask detailed questions, closely monitor their pets progress during treatment, and consider seeking a second option if their pets condition continues to decline

As we all know finding the perfect place to keep your pets healthy can be a daunting task. I've…read morenever been a fan of facilities that bring out the dreaded clip board with invisible $ signs floating in the air. I have never experienced that at this clinic. Options are given with estimated costs. Treatments are discussed. I rescued 2 cats ten years ago. Each with their own trauma. I have trusted Dr. April Rodriguez to assist with their physical and mental health. Most recently she helped my beautiful Flora cross the rainbow bridge. Having her be the one to do it meant so much to me. There's so much to love about Rancho Carlos. The front-desk staff is consistently friendly and accommodating. Cats may not love vet visits, but they have a wonderful "cat whisperer" (if I'm remembering correctly, her name is Sam). And Dr. Rodriguez truly does this work out of love--she's intuitive, selfless, and always thinking about the best next step.

I am disgusted. My dog Frenchi had to be put to sleep this weekend and our other dog, Jacaranda had…read morean epileptic seizure and was in emergency for a few days - had to be seen again a this morning. Mind you, notices were sent to her vet. Our vet here is Dr. Rodriguez. We followed her from another vet. She is an outstanding and caring vet. Jacaranda had been seen by Dr. Perry because our regular vet was not available. She had a seizure right in the waiting room, there were quite a few people working on her. Over $1,000. For her episode. She had a seizure at home and it was just the two of us and she took a pill and was fine. Dr. Perry had said dogs have seizures all the time there, which I thought was strange, I have been to a lot of vets over the years and not seen a seizure. Ever. I've mentioned this to other vets who don't seem to know what she's talking about and suggest I go elsewhere if dogs are having seizures all the time in the waiting room. Maybe it's something environmental? Today, after putting Frenchi down over the weekend, she was old and had lived a long life and was not doing great, jacaranda had a seizure and we took her into VCA Mission Valley. We took her to Kearny Mesa and we left after many hours of them not caring for her, it's a real circus there. Don't ever go there. The Mission Valley team got jacaranda back on track and I needed to take her in first thing this morning. Then I get this AI generated message that seems like I'm texting with a person saying that Dr. Perry think she should schedule a T-4 test. She just had one in Jan and it was normal. And dr. Perry is not her doctor. They received messages from VCA about what had gone on, so why harass us about anything right now? Heartless, right? I don't know what's going on there, or why the urgency for billing is happening from a vet that is not her regular vet, but I am sickened. Just crestfallen that we need to change vets because we love Dr. Rodriguez, but if this is what happens when she is out of the office - no thanks! Be aware. I just want to vomit. This is not how a vets office should be dealing with someone who just had a dog die and the other at emergency just days before. I should probably post the heartless conversation I had with two real people. Dr. Rodriguez is out of the office. She should know what is going on there. I am so sickened by this whole situation. We love you, Dr. Rodriguez, but we just can't deal with whatever is going on there. Alaura, whom I spoke with, said she would let them know that Dr. Perry is not her vet. Dr. Perry has never been her vet. She saw Dr. Perry out of necessity. Not for any other reason. Personally, I am just so disgusted. It's not bad enough all of this other stuff happened with our other dogs? It's been a bleak few days - that they were notified about - and I'm at a loss about how I even got texted about this test that the avma says should be done once a year if the last one was normal and it was done in January all of a sudden pops up. Alaura (who has always been very nice, I explained to her I do NOT want a call from management, I am just done) said someone new was working that contacted me (the original text had been AI and contacted me about this random test that doesn't need to be done right now). I should just post the conversation, it was completely mindless even when another person with more experience took over. I'm sure you would see why I am so upset. I've never had any of these random texts about tests before, why now? Why from Dr. Perry when she is not our vet? This is just about the most uncaring thing I've ever seen from a vet, mind you, we have experienced much worse from VSH. At least Rancho isn't performing unnecessary surgeries. So, there's that, at least. I'm just having a really, really bad, terrible time and this was the very, absolute last thing I needed. We won't be returning.

Best vet experience I've ever had with one of my dogs. It was our first visit and they spent an…read morehour with us doing an exam and talking about my puppy's health and recommendations for future treatment. My puppy was very comfortable with everyone. Highly recommend!

We took our elderly cat here a few months ago and this family owned and operated veterinary made us…read morefeel very comfortable. They are kind, caring, and thoughtful people. I trust them with my cats health issues. I highly recommend them!

I'm 81 years old and I have had dogs all of my life. Of course that means I've had many many…read moreexperiences with veterinarians from Maine to California and several cities in between. I can say without reservation that the care & comfort facility is the best that I have worked with. From the front desk people like Cherie and all of the veterinarians who have been taken care of my two puppies for the last several years. They represent the pinnacle of professionalism. My only regret is that I can't get them to cross over to human medicine and take care of me as well. Bill S.

Wonderful experience with my 11 year old lovebug cat. She is very much not a fan of going to the…read morevet, and Dr. Cindy and everyone there was so caring, knowledgeable and professional. Great communication throughout the process of lab work and dental care that included two extractions. My cat is feeling much better and is clearly so happy and relieved to have been treated so lovingly. Thank you!

I cannot say enough good things about Woodside Animal Hospital in Lakeside. We came here after my…read moredog Sasha had a severe allergic reaction to a bug bite. For weeks, I had tried everything I knew to help ease her irritation--scratching nonstop, patches of missing hair, clearly miserable. Nothing was working. A close friend highly recommended her veterinarian here and loved them so much that she insisted on calling to see if they could squeeze Sasha in. To my surprise (and huge relief), I was able to get a same-day appointment within the hour--which felt like a miracle. When I called, I spoke with Jerry, who was incredibly patient and kind as I explained everything I was seeing with Sasha. She reassured me and let me know Sasha would be examined by Dr. Luken, which immediately put me at ease. From the moment we arrived, we were warmly greeted--and yes, Sasha too. Despite everything she had been through over the past few weeks, she was so excited you would've never known how uncomfortable she'd been. That alone says a lot about the welcoming environment here. One of the coolest surprises? They truly treat animals of all kinds. While waiting, I saw a bearded dragon (which honestly felt mythical )--like an iguana/lizard mix straight out of Australia. It was gnarly in the best way and reassuring to know this hospital is trusted with such a wide range of animals. You can absolutely rest assured your pet is in good hands. Sasha was promptly examined and given a clear, thoughtful treatment plan, including a shot, medication, and a prescription. Everything was explained thoroughly, and I never felt rushed. The staff here is beyond amazing--kind, warm, and genuinely caring, like family. I'm honestly not sure why this place doesn't have an even higher score, because they truly deserve it. I highly recommend Woodside Animal Hospital. They treat your fur baby like their own, and that kind of care is priceless.

I took my best four legged friend in for a simple growth removal on his tail. The medical…read moremalpractice of Janet Loken is not only unacceptable but disgusting. When I picked him up that afternoon I asked should he not have a prescription for antibiotics? The answer was Doctor did not think he needs them. Really? A surgical procedure is done no antibiotics. I then asked should he not have a cone to keep him from licking or biting at the surgical site? The answer was Doctor did not think he needs one. Really? Two days later he has a ragging infection, sutures had popped open and skin in the surgical site area had died and was black. I take him back and they prescribe antibiotics and I am given a cone. To little, to late. And to add insult to injury I was told the dead black skin was a normal thing and it would just fall off. BULLSHIT! I took him to real vetrinarian where it was diagnosed that he had a full body infection, the surgical site had to be debrided. Once he was stabalized with antibiotics several days later surgury was scheduled to amputate his tail. So because of the lack of personal and professional skills a simple procedure that originally cost me 900.00 ended up costing me 5,000.00 to save his life. Just as painful ,no demonstration of empathy let alone an apology from the hack Janet Loken at Woodside Animal Kill Hospital.

Dr. Elson was very empathic and really helped us through this difficult process on Christmas Eve of…read moreall days. Even though it was a Holiday, Dr. Elson came out to our home and explained everything to make sure that we understood the process. Thank you for everything. I highly recommend Dr. Elson.

I highly recommend Compassionate Heart and in-home services provided by Dr. Sondra Elson. We used…read moreDr. Elson on two separate occasions to help us with our 2 pets, (Zoey in Jul 25 - and Walter in Mar 26). Dr. Elson brings compassion, understanding and her 20+ years of professional veterinarian services to assist families during this emotional time and decssion. Her kindness, calming demeanor, and thoroughness of explanations throughout the entire process was welcomed and reassuring. She is truly committed to helping families with a peaceful transition and getting your pet ready for their Rainbow Bridge journey and the in-home pet services she provides.

They are incredible. The staff and doctor here is amazing. Answered all our questions and put us at…read moreease. We were also able to get our dog in right away.

3.5 stars. I'm glad this is an option after hours for visits that aren't emergencies but require…read moreurgent care. We got in fairly quickly. Staff was friendly enough but definitely not overly so. Glad they are my regular vet. The vet also acted nervous around my cat who is barely one year old, was scarred, and didn't bite or hiss. Felt like she could have handled it better. That said, my cat got the treatment she needed for her eye and it cleared up within a week. Prices seemed fair.