scheduled me quickly , super friendly front desk. On the day of the appointment, did me the HUGE…read morefavor of an impromptu unscheduled, but much needed minor procedure for my pet rabbit . It was just supposed to be a first check in/check up , but they recognized the urgency of my bunny's condition and decided to offer the tooth filing for that same appointment, rather than scheduling another followup for the next week. AND they even charged me way less money than what the estimate was for. They are rock solid and I'm so grateful. Even with though I don't have insurance, it was very cheap, quick, and easy with them . And they do uncommon animals like rabbits and birds !

These guys are the very best. I was referred to them by my sister after a 'sticker shock' from…read moreVCA. I will never go anywhere else-

Wonderful staff. Very organized, easy check in and out. They treated my girl like family! Dr Atkin…read morewas very loving towards my pet. She listened to a multitude of questions and concerns, very patiently. She gave lots of great care, and an excellent treatment plan. I drive from Cloverdale and it's worth it!

I brought my 12 year old Aussie/Border Collie mix in for a check up with Dr. Timothy Helms today! I…read morewas blown away by how much time he spent with us. He was an excellent listener and performed a very thorough exam. The office is comfortable and professional. His assistant Candice was incredible and answered all my questions! I can't believe we found this amazing practice. They don't try to sell you things and are OK with you shopping around for the best price to fill prescriptions.

Extremely helpful and kind staff! Dr. Boutilier is a great veterinarian who actually takes the time…read moreto explain things to me each and every time. She is always a wealth of knowledge and I really appreciate her attitude and perspective. I never feel rushed or like any single one of my concerns isn't addressed. When she sees you and your pet she offers you her full attention, and you can tell she actually cares. She has given me some great suggestions and advice, and she offers helpful insight and a kind approach to helping you care for your pet's health and wellness. Everyone in this office is friendly and helpful, every single person who's worked the front desk or helped me on the phone, all of the techs, and every veterinarian who has helped us in the past. They are really great with my dog and always kind to me no matter how busy they are. I really appreciate the entire staff because no one wants to take their pet to the vet, but they make it less of a drag here and they run a smooth operation from online bookings to the online pharmacy and offering me digital invoices/receipts after each visit that I always receive immediately. There's almost never a wait and the appointments start on time. So they also respect your time as well and I personally don't think I've ever waited more than five minutes even on the absolute busiest and most crowded days. My dog hasn't always been the easiest for them to work with but with their help, she has become so much less fearful of the vet's office. She's really shown so much growth coming here over the years. Thank you to Washington Square Vet for always being available for any of our pup's health concerns, and I feel lucky to have you as our trusted vet's office for many years and for many more years to come.

Always take great care of our fur babies. It's a comfort to know I can call/email my concerns. If…read moreit's an urgent issue, they have gotten us in pretty quickly. If it's not, they have provided advice by call/email. AND, most importantly, they take time to explain everything! Sometimes it's hard for me to focus in some places. This is one. I really appreciate how much they really care about our furry kiddos!

Can't say enough about this Hospital! If you have a cat,…read morelook no further. It's a calm, environment, with knowledgeable staff, that genuinely care, and available to assist with your needs. Just picked up my kitty and she's happy! Purrrrrring A first, from any vet, in 12 years!

We have been coming to Petaluma Cat Hospital for the last 14 years with our two kitties, Leo and…read moreRex. I appreciated them so much for their excellent customer service. They would do nice things like leaving special diet cat food on the porch so that I could pick it up after work, and they would add the cost to our next bill. They would also make a point to us that they appreciated that we paid our bills in a timely fashion. Nice. All that has changed. I just got off the phone with them. I was trying to make an appointment for a check up so they could resend Leo's prescription. They found an opening for us for the very next day. Cool. Well, apparently they have a new policy that they need a $50 deposit just to make the appointment. I don't at this moment have $50 to spare but I explained to them that I just deposited a large check and that funds would be available tomorrow. I also reminded them that we have been long time customers and that we have a good record paying our bill and asked them that since this was a new policy and we were all paid up if they could just give me a pass this time and I would bring them cash tomorrow at the appointment. The receptionist put me on hold. The second woman I spoke with said to me, a good customer for 14 years, no. She said she wanted to backup her receptionist rather than accommodating a long time customer. I then told her that she was forcing me to go to another vet and that I would rather stay with them as my cats have been going there almost their whole lives. (They are 18) She then told me, that was fine with her. Over the years we have spent thousands of dollars at PCH. No more. I fired them and now we go to another vet. It didn't have to be that way.

This is a great spot to take your dogs! I have had a few surgeries done here on my pittie and they…read morehave done an awesome job. My dog even gets excited to go back into the exam room. Prices are fair and they will advise you on ways to save money on products instead of forcing you to but directly from them. I drive 4 hours round trip to bring my dogs here

Wonderful veterinary facility! Great staff and Dr. They are very thorough and detail oriented. Warm…read moreatmosphere also!

I highly recommend Country Care Animal Clinic. I have 2…read moreelderly cats who I wasn't sure were ready to cross over and unable to take them into their clinic. Shilo Bath and her assistant came out to my house after 5 and gave both cats an exam. Shilo determined they weren't ready to say goodbye and made a few suggestions to their diet. The end result is I am happy to have every day with them and appreciate the kind and professional care from Shilo and her assistant. They are close in PENNGROVE!

An update from my previous review. Moving on, after leaving Country Care, my sweet kitty cat Abby…read morebecame a patient of Dr Dotti @ VCA Sequoia in Santa Rosa. During her initial exam, I was asked about her medical history. I told her about Shilo @ CC giving me the diagnosis of Crystals causing Abby's weight gain which led to food changes and follow-up visits checking her weight with no help. Anyway, Dr Dotti was shocked and told me "Crystals are in the bladder and have nothing to do with weight gain!" Furthermore she exclaimed in no uncertain terms, "Shilo had NO right to give you that diagnosis since she is not a doctor!" Knowing she and Dr Wood are a team, I knew he had to approve and told her so. Dr, Dotti just shook her head. Moving on, I decided to leave VCA Sequoia this morning due to lack of trust and communication once again! As I move forward, I hope to find a kind and honest Vet to care for my Abby who just turned 14.

Always our entire family's and many of our friends go to place for emergency veterinary care! Great…read moresurgeons and RVTs too! We love Tru Vet! They never do or recommend what your cat or dog does not need. The ortho surgeon did a phenomenal job on my friends dogs ligament surgery! Grateful for Tru Vets veterinary team! Thank you Tru Vet!

The staff was compassionate and professional. They kept is informed during the whole procedure.read more

Can't say enough about this clinic. Our dogs have been treated here all their lives, and every doc…read moreis stellar. Dr. Kristensen has been above and beyond for us lately, reaching out to us consistently to follow-up and consult on a complex and frightening situation. If you want top-shelf care for your pets, this clinic is all that.

This place has a lot of goodwill because of the sign and past vets who have worked here, but after…read moregoing here for over a decade, I'm switching vets. It cost me $564 to have them do two exams on my two cats, one set of shots, and flea medication. This is much higher than any vet I've used in the area. On top of that, this bill is after fending off constant upselling on the part of the vet. She couldn't tell me what was wrong with my elderly cat because, despite a $90+ exam, she needed to do a full panel of blood work to even guess why the cat is acting a little low-energy (he's 17 years old). Despite being unable to diagnose anything with my cat, she suggested I get him a monthly shot that "some people" feel helps elderly animals with arthritis. When she told me that, I watched her write $170 on my chart, as if she was calculating how much money she could get from these shots every month. Also, she said she couldn't tell for sure if the cat has arthritis or not. Likewise, when she learned my younger cat's vaccines were out of date, she told me she would have to start the whole thing over and that I would have to take the cat in AGAIN in 6 weeks for boosters. When I pushed back on this, she dropped it and gave the cat his shots. This isn't the first time she has done this. When my cat had an abscess in the past, she used it as an excuse to send me home with bags of medications, bandages, a cat collar... all for a fairly routine and not serious injury. It truly feels like a car salesman trying to add expensive seat warmers or stereo upgrades I don't want. It makes it so I can't trust anything she says. I was also shamed by this woman. She scolded me repeatedly for letting vaccines lapse and not coming to see her sooner, even though the last few years have been really hard on my family (unemployment, deaths in the family etc) and bringing healthy cats into the vet wasn't a priority. Here I was trying to catch up on the lapse and I was told how negligent I am as a pet owner. She also discovered one of my cats had a flea and acted like it was the most disgusting thing she'd ever seen and told me *three times* how I was going to have to clean my whole house. She was in the middle of telling my how quickly fleas breed before I asked her to please stop. It was way over the top and felt designed to make me feel like a filthy person because the cat had a flea. This is ironic because the office is feeling really dingy these days. There was also a toxic atmosphere between this vet and her underlings, and they passive-aggressively bickered in front of me. The assistant also gripped my cat in such an uncomfortable, harsh way during the exam that I intervened and told her I would hold the cat instead. It wasn't hurting the cat, but it was intrusive and was adding stress to an already upsetting situation for the animal. Overall I think this is a vet to avoid.

What a wonderful clinic! The space and the professionals there are warm and welcoming. They were…read moreso helpful and went out of their way to explain what was happening and communicate with us every step of the way. Our kitty is a new man after seeing them!

I was blown away at the quality and service provided by Dr. Fulton and her RVT team. I brought my…read moreboys in for a dental cleaning/extraction and they immediately treated them with such kindness, and softness. One of my boys is a bit more reactive to new people as he has a history of abuse from his life on the streets. The care they provided was so trauma informed and not once did he bark at them, or get nervous. I appreciated how detail oriented they were leading up to the visit, and throughout. I'm always super nervous when one of my pups needs to be out under anesthesia, and the way they supported my pups, and myself through the process was admirable. They allowed me to stay the entire time they went under for their cleanings in the room across the hall, and let me make the room more comfortable with their beds from home, blankets, and toys. My boys responded well to the team, and I truly couldn't have asked for better care.

Ms Pickles had another appointment for shots, itch. She took it like a champ! She loves Rebecca and…read moreall the nurses. I think she would come just to visit. Ano successful doctor visit! Yay

Dr. Power cleaned my eight year-old dogs teeth while I was standing there watching him do it and…read morewithout needing to be put out. He was so patient with my dog. He is a great vet and I would definitely recommend him.