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    Vessco

    4.3 (17 reviews)
    Closed 8:00 am - 5:00 pm

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    Rubber too short

    In July we had a bed cover installed on our new truck. Took it back in November, one of the rubber seals was short, leaked when it rained. Lowell tried to pull it over, it didn't stay. Called and talked to them, never got an answer. Went by in December, they once again tried to pull it over with pliers and damaged the edge. They gave me the number of the manufacturer and told me to go direct, they couldn't help. I called the number, took all of 5 minutes for them to tell me what to send email them, it was covered under the warranty. I emailed them, took another 5 minutes for them to respond and let me know they were sending a replacement cover. WHY COULDN'T VESSCO TAKE 15 MINUTES AND SOLVE MY ISSUE!?!?! The manufacturer didn't understand that either. Got my new cover and installed it ourselves. Spent $3,000 with them and they couldn't handle a warranty issue?? Never will go there again.

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    2 months ago

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    3 years ago

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    3 years ago

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    2 years ago

    Extremely pleased with the customer service I received from them. Product works exactly as it should. Thank you!

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    3 years ago

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    5 years ago

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    8 years ago

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    11 years ago

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    7 years ago

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    9 years ago

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    8 years ago

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    Review Highlights - Vessco

    I came back this afternoon and was SO HAPPY with the bed rug, cover and hitch that Lowell installed.

    Mentioned in 7 reviews

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    Palm Springs Subaru

    Palm Springs Subaru

    3.7
    (311 reviews)

    We had an outstanding experience working with Steve at Subaru of Palm Springs!…read more My husband had his heart set on a very specific vehicle--the Subaru Uncharted GT in the color Coastal Wolf Gray with light gray interior--and Steve went above and beyond to help make it happen. He was knowledgeable, patient, honest, and incredibly responsive throughout the entire process. What really stood out was that we never felt pressured. Steve genuinely listened to what we wanted, kept us informed every step of the way, and made what could have been a stressful car-buying experience feel easy and enjoyable. His professionalism, excellent communication, and dedication to customer satisfaction were second to none. If you're looking for someone who truly cares about his customers and will work hard to help you find exactly the right vehicle, ask for Steve. He turned my husband's dream car into a reality, and we couldn't be happier with our new Subaru Uncharted GT! Thank you, Steve, for providing exceptional service. You've earned our highest recommendation, and we'll be sending our friends and family your way!

    Great buying experience here at Palm Springs Subaru. Worked with us with the recent hybrid stop…read moresale Subaru recall and helped get our new car on the road much faster than anticipated, beating the anticipated repair date by 2-4 weeks! They gave us a loaner car of equivalent trim to hold us over with as well during this process, which was greatly appreciated. We got the car with the options and accessories at a package deal worth the drive down from the Bay Area for. Thanks Steve/Daniel as well as the Sales/Service/Parts team that provided a pressure free and easy experience!

    Shottenkirk Desert Lexus

    Shottenkirk Desert Lexus

    2.6
    (11 reviews)

    If you want a great sales person who will listen and respond to your requests, then find the best…read moresales person i dealt with. Her name is Genesis like before Exodus in the Bible. She is a 5 out of 5 Just like her name, she is number one for helping you find what you want. The dealership is anther thing. They desire their low rating. Sales managers won't even see, talk to you in person and certainly won't work with you on price. The service department is over worked and have too much work to help you with anything that is under a 1000.00 bill. You have beg and plead for them you help you and even then you are still in trouble. If money is not a problem then this business is for you. Customer service forget about that.

    Another day, another terrible Lexus dealership. My car battery kept dying and AAA suggested I get a…read moretrickle charger. I purchased one from an auto store and brought it in to have them show me how to properly attach it. Johnny helped us out or should I say didn't help us out? First thing he did was claim that the charger I bought for $30 wouldn't work and I would need to buy a $125 charger from them. Luckily I know better and didn't fall for his BS. When we asked him to show us how to attach it, he stated the only way to do so was through the actual battery in the cargo hold. I have another car where the battery is in the back but you can attach the trickle charger to the posts under the hood. When I asked him if this was possible he said no. I didn't believe him so I asked again to confirm and again, he again said no. I called another dealership in the city and they informed me that while it's best to attach it to the battery in the cargo hold it's of course possible to do so under the hood. I was sadly not surprised Johnny blatantly lied to me. It was clear he was full of it as soon as he tried to upsell me a charger that was 5x the amount I paid elsewhere. I love my car but with service like this I'll think twice about getting another Lexus.

    Vessco - autopartssupplies - Updated August 2026

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