Absolutely trashy service. Earning the hate everyday. Disrespectful employee. I've been here 6x's…read moreas I work in cars for people. Every time I come here it's the same trash. No longer coming here for any of the people that need me to fix their cars. I will go out of my way go else where to shop. I'm done.

Napa know how to get my parts. I trust these guys!! Wish the other parts stored near me where good.read more

Huge selection of auto related products. Good help finding what you need…read more I needed car care products like finish enhancer.

O'Reilly Auto Parts never disappoints. I always receive excellent service and expert advice for my…read morevehicles. Truly top‑tier customer care.

If you ever need help with the vehicle scan you gotta go to Jose at O'Reily. He was super helpful,…read morenice, and fast. I was literally there no more than five minutes and Jose helped me identify the issue with my car, found the product in five seconds, and I'm already back in my car on my merry way. Best service I've had.

Sweet Jessica what a manager is supposed to be and do. Fantastic customer service she is very…read moreknowledgeable and helpful young lady. I'm so glad I called her and she assured me that she had all the parts I needed in stock. Got all I needed and it was a great experience

Thank you to Derek for helping me with diagnostic testing for Check Engine light on my Toyota…read moreCorolla. I really appreciate it! He saved me a lot of worry and stress. Great customer service and thank you again!

They go out of their way. Asst mgr Russell helped me with tough job and saved money…read more Thank you for the excellent work. A

Just picked up my car after having a hitch installed. I'm pulled over in a parking lot writing this…read moreso that I don't forgot to post. Amazing service-from setting up the appointment to picking up/ paying. These are amazingly friendly people and obviously very committed to a high level of customer service. Oh, love that free flashlight at checkout! 5 stars!

Vessco is a true mom and pop shop. They provide quality work at a great price too! I had a great…read moretime in the showroom; his wife provides a great laugh! I am very pleased with my camper shell and running board combo. I will definitely be returning in the future.

We used to love going here. Service was fantastic, n we could always get excellent help from…read moreCheryl. She's gone now so we've taken to ordering from online instead. Service is in the gurgler now. They really need to hire more competent people. Last few were absolute twinkies, without the cream filling. Given wrong parts 3x. Maddening.

After going on line to find some particular parts and it stated that this store had the items in…read morestock, we took a drive there only to find they did not have any of the parts in stock. The time it took us to get there and the gas was just wasted. Very disappointed! Although, the staff once we arrived were helpful and told us we should have called first because the misinformation online.

Great buying experience here at Palm Springs Subaru. Worked with us with the recent hybrid stop…read moresale Subaru recall and helped get our new car on the road much faster than anticipated, beating the anticipated repair date by 2-4 weeks! They gave us a loaner car of equivalent trim to hold us over with as well during this process, which was greatly appreciated. We got the car with the options and accessories at a package deal worth the drive down from the Bay Area for. Thanks Steve/Daniel as well as the Sales/Service/Parts team that provided a pressure free and easy experience!

Waiting on part and service department said they would call when part came in, two weeks later I…read morecalled parts department and they told me part was in stock. So much for call back. No greatest customer service unless they want to sell you a car

After going to an auto parts store down the street, and wasting 30 minutes, I gave up waiting and…read moreleft. I drove down to Carquest, which I passed on my way to the other. Outside, this store could use some help, with the faded sign it doesn't really grab your attention. Yet, inside I had a "hello" from the clerk as soon as I entered and I found what I needed fast. I waited behind one person for a minute and, after another a minute or two, I was getting my receipt and headed out. Given the service, or lack of service, I had down the street, I was blown away how this place looked old and behind, but was actually helpful and quick. This place is a great find and I highly recommend it!

Looking for a hard to find part this is possibly not the place for you if your looking for a…read morebattery replacement or simple repair fix items this is your place to come to in the Desert

10/10 experience. I worked with Henrry, a product specialist, today & he was lovely! Every car I…read morewanted to see he didn't hesitate to go inside & grab the keys to show me them. I really appreciated his honesty & he was so helpful when it came to all my questions/concerns etc regarding the cars I looked at. He was respectful of my budget & showed me new used cars as well, that also fit into my price range! I didn't feel like he was rushing me or trying to sell me the most expensive car which made me feel really comfortable because this is a HUGE decision you know? Anyway, We test drove a new used Lexus UX & I LOVED it. I came in for an NX but surprising loved the UX (it helps to be open to suggestions). After the test drive I talked to Greg, a sales manager, to go over logistics. Henry did a phenomenal job explaining what type of car I was getting into & Greg made it easy to understand the pricing behind it & they hooked me up with a great deal (like seriously I couldn't believe it lol) Lastly, Ali, who was the finance director, made the process on finalizing my purchase so smooth. I'm pleased with my experience here & I'm so in love with my new used Lexus UX! (Also Henrry put the bow on the car & it was the icing on the cake ) I know other reviews have a much different opinion than mine but what I will say is, kindness goes such a long way. How you treat others will reflect how they treat you. All three of those gentlemen showed me nothing but kindness & I am so happy I bought from here! thank you guys!

Another day, another terrible Lexus dealership. My car battery kept dying and AAA suggested I get a…read moretrickle charger. I purchased one from an auto store and brought it in to have them show me how to properly attach it. Johnny helped us out or should I say didn't help us out? First thing he did was claim that the charger I bought for $30 wouldn't work and I would need to buy a $125 charger from them. Luckily I know better and didn't fall for his BS. When we asked him to show us how to attach it, he stated the only way to do so was through the actual battery in the cargo hold. I have another car where the battery is in the back but you can attach the trickle charger to the posts under the hood. When I asked him if this was possible he said no. I didn't believe him so I asked again to confirm and again, he again said no. I called another dealership in the city and they informed me that while it's best to attach it to the battery in the cargo hold it's of course possible to do so under the hood. I was sadly not surprised Johnny blatantly lied to me. It was clear he was full of it as soon as he tried to upsell me a charger that was 5x the amount I paid elsewhere. I love my car but with service like this I'll think twice about getting another Lexus.

Very helpful! They are very good at explaining options for you vehicle. I went in to find out…read moreabout an upgrade to my sound system in my car. I wanted to keep the factory system, but possible upgrade speakers and amp. He let me know that I didn't need to do all of that and I just really needed to add a subwoofer to get the sound I was looking for. I was a bit hesitant because I wasn't sure that would give me the results I was looking for, but WOW it was exactly what was needed. The sound system sounds amazing now. Very clear highs, great lows at any volume. I am only using the subwoofer to about 1/8th of it's ability and it's amazing. The woofer is completely hidden under the cover in the boot of the vehicle, so it doesn't even change the look of the car.

I brought my Cadillac into Express Audio for some work, and Roy did a wonderful job. He is clearly…read morean expert who takes pride in his craft. He took the time to explain everything to me so I knew exactly what was being done, which I really appreciated. In addition to the great work, he's very easy to get in touch with and highly professional. If you want someone you can trust with your vehicle in Cathedral City, Roy is the man. Very impressed and highly recommend!