Franco and his wife Viri are really great genuine people. Franco and his team did great work. due…read moreto the rain they had one less day to work at building my new fence, nonetheless they spent an entire day doing it to completion. It definitely has given my home the facelift it's needed for a long time. Appreciate them very much !!

I really liked working with Franko's. They were patient as I figured out how to elevate my wooden…read morestairs that were falling apart and slippery with mildew, and how to build a fence that would give more privacy. We worked together to come up with a solution that was within our budget and ended up looking beautiful. We are so happy with the results. We have already called them back to do some other repairs on the house because they're so knowledgeable. They're honest and hard working which is hard to find nowadays. Would hire them again in a heartbeat.

They set an appointment for 4/22/2026 at 5:30pm to come out to my home to give me an estimate on…read moreinstalling a 6ft vinyl fence because they would be in my area at that time, and they were a no call, no show, no text. I sent a message at 6:13pm and asked if they were still coming but there was no response. Not professional at all and no consideration for wasting my time. Very unprofessional, inconsiderate and lack of integrity! Lawerenceville location

I cannot say enough good things about these guys. I had a quote within a day, and the work…read morescheduled and completed within the same week. The price was excellent and the quality of work just outstanding. I am so happy to have found them and will be sure al my neighbors have their number to call !!

Rep was highly professional, respectful, and knowledgeable! I would definitely recommend his…read moreservice!

My child bought a new home this year and has a dog that ultimately kept getting out of the yard…read morewith the existing fence. Had Ergeon replace the fence (unfortunately thought wasn't the issue with the dog, that's a different story). Fence was finished in July. My child works 80 hours a week and hadn't been there when it was completed. I visited from out of town and noticed some quality issues. Uneven boards at the gate, poor quality hardware and a couple of boards that seemed poor quality. However, the biggest concern was that they didn't install any corner posts. Who does that? Anyone ever heard of a fence with no stable anchors in the corners? Come to find out they cut the previous corner posts off at ground level and were too lazy or inconvenienced to remove them. Built the new fence around them. I paid for the majority of the fence so I contacted their warranty company. I sent pictures. They scheduled a person to come out. There wasn't good communication about what action they would be taking. My husband and I took the day off work and planned to be there. They cancelled a 1/2 hour after they were scheduled to arrive. They rescheduled for two days later (a Sunday) and no showed and did not call. I also called that morning to confirm someone would show, got no response from my vm. I spoke with our warranty rep the following day and was told, "sorry, but I don't work on the weekends." That just irritated me. Poor customer service in my opinion. So the following week we communicated back and forth to reschedule. I was given today (9/26) as THE ONLY available date, even though I told Peta, our warranty rep, that I was unavailable and gave here 3 alternative dates. Yesterday at 5 pm she texted me and said that the installer was not available there was a death in their family. While I am sorry for their loss and empathetic, does Ergeon not have any one else? Peta asked me to give her until Monday to reschedule. I will do that but I am getting the feeling that I am getting delayed intentionally. I requested the name and number of the installer that gets scheduled so that I may confirm the day of the appointment (again I will be driving from out of town, an hour one way) and a supervisors name and number if they fail to show up. Peta told me she could not give that information. Shady? I think so. This will be a third appointment. If they cancel or no show, that will be the third strike. I hope they take care of this and make it right. I will update this post when they do.

We are a townhome community that has used this company on multiple projects for several years With…read moregreat success. Staff is always friendly and they always communicate from the start of the project until after completion. They provide prompt service and an expected finished product.

Horrible fence company!!! Our 20K fence is only 6 years old and is leaning due to rotting 6 inch…read morewood posts! Not enough concrete used in post placement. They also don't do drug testing on their employees, because one of our installers was "high" during installation, and the manager had to come pick him up from the job site. In addition....... I called them recently to get a repair price to replace several posts, and the quote was ridiculous compared to other well established companies in my area. We will NEVER do business with this company again, and hopefully my poor experience will help others make a better business decision.

We requested an aluminum fence and the quote was over 3 grand. The actual install was quick but the…read morework was sloppy (pics attached) with cement unprofessionally poured. I asked for them to fix it and they came by and put dirt over the cement. Less than two months later the fence post caps have started to come off -- four so far have fallen off (pics attached). I emailed Johnathan about the cap issues and asked about the ten-year warranty that came with the fence. Instead of receiving an apology or coming out to properly affix the caps, he told me the caps don't typically come off and I would have to pay $100 for them to come out and fix it. Save your money and go elsewhere. While they claim they provide a ten year warranty for materials and workmanship, in practice it means nothing.

I contacted Brian of FenceWorks of Georgia to replace my old decaying fence. Mr.Brian sent out…read moreMr.Pancho and his crew. Mr.Pancho crew exceeded my expectations. Their work ethic is amazing. Very professional and thorough workmanship. I highly recommend FenceWorks of Georgia. Ask for Pancho and crew. You will not be disappointed. Excellent job..5

Great work repairing a kitchen drawer where the rail bracket broke (due to the weight of too many…read morecooking utensils) at a reasonable price. He replaced both brackets and realigned the drawer so it would close completely. I have not put the utensils back in the drawer yet to reorganize and lighten the load. No more marble rolling pin in there!

Exodus has rejuvenated my hot tub. Thanks for getting me ready for the winter. Can't wait to get in.read more

7 weeks after my order and deposit and merchant fee on my credit card deposit, Im still waiting for…read morean installation date and my gate has been ready for two weeks, no responsiveness to my inquirers, really consider using this company, it's run like a poorly run family business

The best customer service experience from any home service company ever! Plus the best quality and…read morepricing was competitive.

Edgar and his team worked super efficiently to extend our Patio by 7 feet on both sides and 3 feet…read morein the front. They also installed sod for the backyard and side. The whole project was completed in couple of days and I was able to make additional requests for the sidewalk and pathway to the extended patio. Edgar and team also cleaned up and cleared out the backyard and removed all debris and construction equipment within a day. My wife and I are super happy with the results and would use Edgar and his team again. Thank you!!

I am using my daughter's account as I don't have one. Franklin, if you are reading this, I am…read moreMerry J. W. of Hampton, Georgia. You installed my neighbor and my fence opening in April/May of 2020. Never use this man! He talks a good game about being a Christian, man of God, etc. Definitely a wolf in lambs clothing. We had to widen our fence opening in order to get our shed and RV 5th wheel to go through. He was referred by the company who installed my shed - they were excellent. As for Exterior Fence? I wouldn't let them build a dog house for me. The fence doors started warping within two months and is per pics in four! The wood looked cheap and was not smooth. I had a fence installed by another installer 4 years ago with hardly any warpage! You get what you pay for. He said we were getting a deal because we got him via another company. Really? I now have to pay for another fence opening. He also said my previous fence builder did the doors wrong. Really funny as we kept the doors and they are still not warped! Too bad they aren't wide enough! If u call him, you get BS. We tried leaving text messages and he said he would check it out in a few weeks...never showed, never called. And that was May of 2020! He has no business acumen...was constantly late or didn't show up. Always had an excuse. He was supposed to be at my home one day and just didn't show up. Finally I texted him - he said it was raining. I told him it wasn't raining where I live! He did not answer back. Do yourself a favor and NEVER use this man. at the same time he did my doors, he also did my neighbors doors, She had hers redone as her small dog kept getting under her old fence. Now he just walks through the warped one! Mind you, even before it warped, he could get through as fence was too high above the ground. she called and texted as I did...no response. By the way Rachael D, here are 2 numbers I had to contact him: 770-376-7140 and 770-277-4725.

Franklin Salvege needs to do better with his company. This is NOT who you want to do business…read morewith. When it was time to communicate about getting an estimate and wanting to do work, he was very attentive. Once he received the money, then he was barely responsive. I am telling anyone who reads this, DO NOT DO BUSINESS WITH THIS MAN!! He will pretend to be attentive and convincing to giving you what you need and he will not. Trust and believe, this business is NOT worth your time and sanity. He had a 5 star rating and that must have been paid for by false statements. Trust and believe that what I am saying and others about him being a no show is true and factual. My husband has reached out to him several times and when he has responded, he noted the dates he would be there. First was 2/15, then 2/19, and then 2/23. He has been a no show and no communicate to explain why in advance. You will need to reach out to him and hope you get a response. Franklin, you are shameless and need to do better. To be a small black owned business, you make it hard for others to trust other black owned businesses since we put so much pressure on that owner and what we expect. I personally never had a bad experience with the black owned businesses that I have chosen. You were my husband's choice and this is his second time choosing a bad black owned business, so he is now no longer given that job. To anyone out there dealing with Franklin Salvege from Exterior Fence Builders, Inc., make sure you do your research on all of the options out there to read up on how this company operates. There site says they have been in business since 1988 and I am stuck on stupid on how that has been possible. Best to you because I saw other reports that sound exactly like mine about how Franklin operates and unfortunately, it is after the fact. Signed a pissed off and determined to get our money back soon to be ex-customer. Charlene