Amazing service, very professional and polite and knows how to get the job done very intelligent,…read moreand will be able to get the job done no matter the case

From the owner: Need help managing your AirBnB/Vrbo or short term rental properties? Or maybe you would just like…read moreto free up your time! We offer several services to help you. From full management check in/outs, complete communication, cleaning & maintenance, optimizing your listings, marketing, property inspections, interior decorating and more! Our goal is to give our clients 100% freedom and satisfaction as well as our customers a memorable stay they won’t forget!

I'm writing this review of Josh House and Realiant's services after 3 years of using them to manage…read moremy rental property in Burlington, KY. In that time he let my property go to a Sheriff's tax sale. My property now has a tax lien against it because Josh failed to pay my property taxes, three years in a row. Josh claims he never agreed to pay my taxes, even though I have an email from his office manager saying that they would (and I had a phone conversation with him about it). Josh claims he never received the tax bill and would've paid it if he had, even though somebody in his office forwarded the tax bill to me with a fresh stamp and label with my address (an address that the Boone County real estate department does not have). The original bill had his office's address on it and was sent pre-sorted first class. I sent him a picture of the bill with a new stamp and label, and his original address, and he still said that it couldn't have been his office. When I asked him to pay my late tax bill, he refused to pay the late fees for with the tax bill that he failed to pay. Then he said he would not pay the tax bill at all unless I wired him money to cover it, because it was more than the income from a single month's rent could cover. I now have several hundred dollars in fees from the tax lien holder who has the right to foreclose on my property if I don't pay his fees. I have fired them without another property manager in place because I simply cannot trust them at all. I'm now spending my vacation fixing Josh's mistakes. I have to pay off this tax lien, then find a new property manager. Also, he charged below market rents for my property. The absolute worst mistake I've ever made in real estate is working with Josh House and Realiant. Never, ever hire this clown.

I used Josh to manage my properties and he was fantastic. Reliable and made everything effortless…read morefrom my end. These guys are fantastic.

They selected tenants who were not able to pay the first month rent , they allowed the tenant to…read moremove in and damage my home without pay the rent, they hided a lot of information , I'm going to sue this company.

Hillcrest Property Mgmt. helped me get out of a bad real estate deal and became my property manager…read moreseveral years ago and have done an impeccable job for me since then! They have done an excellent job keeping up the properties, adjusting the rents, finding the right tenants and filling vacancies very quickly! I could not be happier with their company!

I recently moved to Cincinnati for work and was lucky to land at an apartment managed by Towne…read more Overall they are really reliable company. My place is great, with none of the typical skeezball hidden problems that are typical of rental units. When I have had problems, they've been small, and my maintenance requests have always been addressed in less than 24 hrs. When renovation issues delayed my move in date, they offered to put me up at one of their other properties. Minus one star for the delay, but all in all I can't complain. In the Mt. Adam's area, the company goes as far as putting out a bi-monthly newsletter with things to do in town, and they hold a quarterly resident party at one of the local bars. Great place to live, especially if you are an out-of-towner looking for a no hassle place to stay.

As posted a couple months ago concerning the homeless person living in our community. She is still…read morethere, now staying in her sister's garage. The property manager did reach out saying she lives in her sister's condo. well, that isn't the case and this management company has been contact numerous times concerning this issue. Now, I know why this is still going on in our community. According to the homeless person, she knows the property manager of our community.

Need 1 bed room pet friendly for January 30 my house is in process to be repaired from fire…read more And my orientation is one year old,he is my support dog.He is very quite

I am very much looking forward to finding someone else to manage my property; if you work for…read moreanother property management company and would like my business, please contact me. Horrible communication from the start. We agreed on the rent to charge, I found the tenant and did all of the heavy lifting for them. I find out almost 3 years into it that they've been charging my tenant an extra 2% for "payment processing", which is absurd. They also refuse to put this on the monthly statement; I see that to be pretty sketch and I speculate there is something shady going on there. They find every excuse under the sun to delay sending me the money they owe me every month, which they failed to mention in the beginning that the absolute earliest I will see the money is on the tenth of every month (which is okay, I've adjusted my budget accordingly, but I sometimes won't see it until the last week of the month with no heads up at all). It has taken them about 2 years to figure out how to send email notifications when a statement is available, so for a while I had to keep guessing on when to check the online owners portal (which is not user friendly at all) for statement and walk through reports. Glad they are finally caught up there at least. I've had countless issues over the last 3 years with them specifically, and every time I reach out to ask them a question it is a draining process for one reason or another. I'm glad we get a resolution, but most of the time the issue stems from them and it is me that is paying for it with my time.

I moved into CMC Properties Saratoga Place Apartments in Erlanger, Kentucky at the end of 2018,…read moreinitially residing in a two-bedroom, one-and-a-half-bathroom unit with two storage closets and a dishwasher at building 3434. During the three years I lived there, I faced multiple issues, including persistent water leaks that caused my water bill to exceed $120 monthly, even though it was just my four-year-old son and me in the apartment. We also dealt with mold problems, and the general upkeep of the neighborhood was poor, with litter, cigarette waste, and cracked roadways and driveways contributing to an unclean environment. The apartments lacked in-unit washer and dryer hookups and central air conditioning. Additionally, the walls were extremely thin, more akin to plaster than proper drywall, which affected our privacy and comfort. For several years, my family has experienced recurring respiratory issues, sometimes requiring doctor visits and hospital care. These health issues seem closely tied to the persistent mold in the unit, which was never fully addressed. The maintenance team advised us to keep our air conditioner on eco-dry mode, even in summer, to prevent mold growth, but despite following this guidance, mold continued to appear. As a plant owner, I've observed mold growing on both the soil and leaves of my indoor plants after watering, as well as on walls and ceilings in our unit. Maintenance staff suggested using mold spray and regularly cleaning the air conditioner, but we were only able to clean the filters as the unit design limited further access. The AC itself is merely fitted into a wall opening, leaving an unsealed gap around it. During colder months, we wrap the unit in plastic after thorough cleaning, but with no other airflow options, it becomes impossible to keep it sealed for long once warmer weather returns. In 2021, shortly after I renewed my lease at 3434, Shawna, who was the manager at the time, informed me of a significant plumbing issue. She explained that the main plumbing line, which ran under our kitchen, dining room, and main bathroom, needed extensive repairs and that we would have to vacate our apartment. Shawna explained that the pipes, dating back to the 1980s, required immediate attention. Hoping for a smooth transition, I was open to cooperation. Shawna showed us two options: a one-bedroom with a small office space for my then seven-year-old son or a two-bedroom unit that was out of my budget. The two-bedroom unit, newly renovated, was visually appealing with an open kitchen design and stainless-steel appliances but in return I lost 2 of my storage closets and still no washer dryer hookups. Hoping for a better living environment, I chose the two-bedroom, although Shawna informed me that I would not be able to retain my previous lease terms despite having renewed just two months earlier. My rent increased by $395, an amount I was uncomfortable with, but I felt unable to challenge it due to financial constraints. Once we moved into the new unit, I began noticing more issues. The kitchen island, for example, wasn't fully attached; maintenance eventually secured it with L-brackets but did not seal it properly. The walls were even thinner than those in my previous apartment--there was often a noticeable vibration when touched. Hanging items on the wall proved difficult due to a lack of studs. Within a week of moving in, we experienced flooding from an upstairs neighbor's overflowing tub, which damaged the wall behind my bathroom. Maintenance placed a dehumidifier and later removed the soggy wall section but didn't replace it until the plumbing was repaired, leaving the area exposed for days. Once the wall was finally fixed, it was evident where the cuts had been made, detracting from the "renovated" appearance. This approach to maintenance, prioritizing quick fixes over quality, has left me disappointed. Mold issues persist in this unit, affecting even my plants, reinforcing the idea that these aging apartments require major updates. Our newly installed bathroom has plastic paneling in the tub area, and whenever we clean, mold can be seen falling out from the crevices, indicating that the problem is embedded deeper than surface cleaning can address. Despite rent increasing by $50 annually, there have been no noticeable improvements to the complex, which makes it difficult to see any commitment to maintaining the property. Management has also restricted assistance options, declining rent support from local churches, which has placed undue financial stress on tenants. I was informed by Leah in the front office that CMC Properties no longer accepts rent assistance or vouchers, a decision that was not communicated to tenants beforehand and which may even be unlawful. Over the past four years, management has changed five times, contributing to inconsistent policies and support. Renting from Saratoga Place has been the most challenging experience I've had as a tenant.

Able to view a home at 8 a.m., but if you can't open the lockbox, you have to wait until 9 a.m. for…read moresomeone to be in the office.

I don't like to give reviews but this company deserve one…read more I was a client of this property management company for several years, but my experience significantly declined over time--especially after my divorce, when I began paying closer attention to the financials. I noticed that the monthly distributions I was receiving were not enough to cover my mortgage, which forced me to supplement out of pocket. This raised serious concerns, so I started asking questions and monitoring the account more closely. At one point, I had a vacant property and gave clear instructions not to rent it out. I was told it was on hold, yet the following week the property had been rented anyway--completely disregarding my direction. When I expressed my frustration, instead of addressing the issue, they sent me a termination contract. After taking over management myself, I saw a dramatic improvement. My income increased significantly compared to what I had been receiving while they were managing the properties and finally being able to pay my mortgage. What was even more concerning was what I discovered after building direct relationships with the tenants. Many of them expressed dissatisfaction with the company, stating that maintenance requests were either ignored or poorly handled. This confirmed my suspicion that not only was I losing money, but the properties were not being properly managed. Overall, my experience was disappointing and costly. I would never recommend this property management company to other property owners.

When we learned we were expecting our second child, we knew it was time to think about putting the…read morehouse on the market. We lived in a 90 year old Hyde Park home on a busy street with hardly enough space for our growing family. We were very skeptical about listing the home because we hadn't lived there but a few years, and were unsure of how we would fare financially. We called Team Synergi out to discuss our options. Jen came out and went over her marketing plan and pricing strategy to sell the home quickly and for top dollar. Boy was she on target. We went forward and listed the home and no sooner than a week later did we have multiple offers on the house. Ultimately, we were able to negotiate a deal for more than our listing price! We never even considered this was a possibility, and were absolutely delighted with the results delivered by Team Synergi.

From the owner: Buying, selling, and investing in real estate. Business management and finance.read more