I've enjoyed everything I purchased from you company and I use them daily. Sorry to see you go. I had more product I wanted to purchase that I can't d Get anywhere else. God bless you guys. read more

Belt finally arrived. It is very well made and now my most worn. Fix the CS and shipping issues and you'll be good to go.

Horrible customer service. I should have read the reviews first. Might save me a major headache.

Good price and good quality. Have purchased many items from them. I'll continue to buy items as needed. No problems

Purchased my first Versacarry product and it arrived with frayed stitching in a critical area. I immediately contacted them, voicing my concerns and sent photos to show exactly what the problem was and was told that this was normal. I've purchased from many high end, well respected holster makers and never had this issue. In fact, Versacarry didn't even have to courtesy to respond back to my last message. I'll never purchase from this company again!!! read more

Versacarry - Sporting Goods Near Me - Bryan, Texas

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if I could give negative stars, I would. God awful company!! ordered belt, returned for different size. no replacement and no refund. I asked for management to call me. no response. took my money and I have nothing in return. read more

DO NOT PURCHASE FROM THIS COMPANY! Ordered one of the bundles they offered and when it was delivered it did not come with the plain magazine pouch. E-mailed them several times with no response. read more

Initially, I had significant issues with the Customer Service department, however once the issue was brought to the attention of the right people, those issues were corrected and I'm now waiting for my holster to arrive. I have every confidence that I'll update this review to five stars upon receipt of that item and I'd like to publicly thank Versacarry for an amicable resolution of the issues I encountered. read more

Terrible customer service. No one answers a phone or email. So frustrated with this company. Good luck with your business

Their website insists that to get a discount you must give them your info first and THEN shop. Didn't find anything I wanted. Now I can't get them to stop sending me offers. Dozens of text messages per week and an email every single day would be too much even if I were still interested in buying from them. Moreover, they must have sold my info, because after giving them my phone number, I've gotten 16 - 18 phone calls per day from companies peddling everything from debt consolidation to car insurance. I just want it to stop! read more

**Avoid at all cost** I was a first time customer, so took advantage of their 20% off welcome offer. I purchased a holster and carry belt from them. After receiving the items, I tried on the belt with the new holster, and the belt is too small, even though I ordered a size 2 inches up from my waist size, so I requested a simple exchange to a bigger size. Not a refund, mind you, just an exchange. I received a return authorization from them and returned the belt at my shipping expense. After they received the returned belt, they issued a store credit for the price I paid after the 20% discount. Now they will not honor the previously paid price, and expect me to repurchase the belt with the store credit at the full price without the discount. So I had to pay return shipping, plus will have to pay 20% more for the same exact product. What a an absolute sham! I suggest you avoid this company at all cost! read more

AVOID THIS COMPANY AT ALL COSTS. I purchased a shoulder holster and follow their size guidelines according to the website. When I receive the item, it didn't fit even though the site specifically told me to get that size for my Glock 19. Sent an email to support and even submitted a inquiry on their website. It's been over a week and I've heard nothing back yet. What a scam read more

I can't help feeling like I've been scammed by this company. I will come back and change my review if things change with my order but as of now it looks like I'm just another customer that's been had. I ordered 2 itemes a blimished belt and OWB holster on July,29 2024. I have not received anything or any information regarding shipping. I have sent emails and messages from website with no response.I would think blimished items would obviously be in stock so what is the hold up on shipping my items I paid for. I'm also getting the constant emails for items on sale or discounted. I hope they see my review and take care of my order so I dont have to cancel and deal with getting a refund. I said I would update my review if my issue was resolved and I'm happy to say everything has been worked out to my satisfaction by Versacarry. I received the belt and OWB holster today 8/23/2024 and both are good quality and well made. read more

I bought this holster for my Glock 41 and Glock 21 at first seemed like a quality holster until the leather would not form to the firearm. Overall very loose does not hold the firearm in the holster. I tried to get the leather wet still would not give any retention to the holster. I called their customer service for advice or tips and tricks to form the holster. It took almost a hour to call their customer service. Once I reached them they were more concerned about looking up my order instead of giving me advice to make the holster better. They gave me their email and promptly disconnected the call. Overall their customer service is two guys answering a phone. I tried getting a hold of them through Facebook they promptly blocked me from commenting. Its not a ethical way to help a customer. I would highly recommend not purchasing this product until they fix or improve their product . I have tried every other way to remedy this issue this is my final option to explain to others why their is no retention or form to hold their firearm inside the holster. read more

Ok product, the website is misleading and I would not trust it. Before you buy anything email their customer service. To verify fitment. Having said that don't even bother ordering because their customer service is ridiculous. Their site had bad info, their customer service admitted so as well and when asked about another holster they gave me different recommendations then their own website. Planned on exchanging the holster for a different one and buying the correct one when the model was released. They refused to pay return shipping even though the wrong item was ordered because of their inaccurate website. A point they did not refute until the final emails. They did offer because it was their fault ( multiple times) what they consider "fair" compensation. The SAME cyber Monday coupon code that I received in 4 promo emails. That everyone on the mailing list also got. To them that is "compensation". Told them I was fed up and I was returning the whole order with the expectation of a full refund, including shipping. They said send it back. I paid for return shipping. They only refunded the cost of the items. When I contacted them again, now they offer a return shipping label.......for the items I already shipped and that they already confirmed they received. Not sure how you can use a return label on something that is already shipped. They could have eaten 10 dollars and gotten additional purchases. Instead they insulted the customer and lost what I had already paid them(except $10). Great business sense. read more

Ordered last year and after several attempts I still never received my holster.. First they sent it to the wrong address. Then they just kept giving me the runaround. Then the owner said he would personally deliver it if it didn't come in.. When it didn't come in, the owner started ignoring my emails. They ended up just refunding my money... Terrible business read more

If it was possible for me to leave zero stars I would, I put my order in for my hellcat two months ago. I have contacted their customer service multiple times inquiring when I'm going to get the product that I paid for. Every time they have extended the wait time and every time still missed that deadline. Unreliable company, would not recommend them to anyone. read more

Tried ordering a holster and sling from Versacarry in just the right configuration I needed. I placed that order in August. It shipped through USPS, said it was delivered, but never was. I tried contacting Versacarry's CS. No replies. Sent several messages. However, they made sure I received their 1,000s of promo emails. Next, I tried USPS. In true USPS fashion, they were abominable - they said they delivered it, I placed a claim, took them a week to say "no, we won't help." October, still no reply. No CS experience, terrible shipping logistics - Don't even consider this group. Lots of better companies out there. read more

I ordered their Compound OWB holster for my Smith & Wesson firearm. Excellent craftsmanship and fits like a glove. Only downside was the lengthy delivery time at 31 days. read more

Ordered two holsters on March 20th. On the 29th, they sent me an email to tell me they were out of the 2022 Element I ordered and I could change it to a 2023 model. I agreed to it. On April 12th I called to get a status and they told me the 2023 Element was in production but could not give me a date for completion. I canceled the order, terrible service, not letting a customer know of delays and not having 3 week old orders planned. read more

Unfortunately they are not honest about their Shipping information. They say it takes 10 business days to ship, today is day 11. That said, they at least created the label today. It's not been handed over to the USPS yet. Too bad, I had plans of buying more from them. read more

The quality of their products are incredible. They have great customer service and the best prices I've ever seen for this quality. I have bought 5 holsters, drink coasters and a mag holder. read more

Versacarry is selling USED holsters as being new. I ordered a holster that was advertised as "blemished" when in fact they are USED returns. Using the word blemish is meant to mislead or lure the public into purchasing their product. I contacted the BBB, but Versacarry has fail to get in contact with them. So, my next move will be KBTX news. Save your money, go somewhere else. read more

I ordered a holster on 1-28-20 and the payment has been taken out. I haven't received the holster or any information that is being shipped. I called the customer service number and it says number not working. So as of right now they would get all negative feedback. No communication, can't talk to a person, and they haven't responded to my email I sent. Very frustrated with this company. I have never had a problem with online shopping until this company. My name is Bryan Heard. I would like to actually get what I paid for, my money is hard earned and I am careful on what I spend it on because I don't make a lot. I'm hoping to get this ASAP and a response from them. read more

Ordered two belts on 29 July 2020 and credited to my CC account on 30 July 2020. No response to email for delivery up date, their new phone number does not connect. These people are the same as Rustic Flag, as useful as used toilet paper. read more

I ordered a combo belt and holster and I am extremely pleased with the product. It is true shipping took a long little longer than normal on the belt but I appreciate the fact that they were inundated with orders and I wasn't in a terrible hurry. I did have to work with Customer Service on a belt sizing issue, which was totally my fault, and I found them to be extremely responsive and helpful. I will always wait on quality. Luckily I didn't have any deadlines. read more

I ordered a bundle which was the belt owb holster I paid $10 for shipping and got the product I expected quality and what I got was far from it I was very displeased with the cheap and poor design and the belt measurements on the site are off so I wanted a refund so to do that I had to pay $8 to mail it back to them so all in all I wasted $18 and a month of time on a product that I didn't even get to use I think it's a real shame having to invest almost 20 dollars into just shipping to receive a trash product read more

Customer service is absolutely horrible, and their lead times are outrageous, even though their website states 7 days. 23 days after ordering, and getting multiple changed dates on when my order would ship for a single holster, I finally demanded a refund when they refused to expedite my order when it was already late. I contacted them no less than 6 times, and always got the runaround on when my order would ship. read more

Versacarry - Sporting Goods Near Me - Bryan, Texas

I placed an order for two holsters the end of May 2020 paid in full. Versacarry claims they shipped them via FedEx. FedEx delivered them to somewhere, just not to my home. Versacarry refuses to do anything to assist me. FedEx is a joke. Vesacarry is happy to keep the money from my order and not get me any product. After several emails with the customer service manager that resulted in nothing. All I can do is warn as many people as possible...... Don't buy from this company.... they are not helpful nor honest. read more

Definitely going elsewhere to buy my holsters. I have bought several from here and each time it takes longer and longer to get anything. I emailed to get a update and no surprise no response. Then try to call if you can get somebody to answer the phone they still have nothing to help you out. If they only got your product to you half as fast as they take your money it might help. Save yourself alot of headaches and go elsewhere. Now if I could just get my money back and you can drop me off your mailing list it would be real nice. read more

I seen a lot of negative reviews because of delay shipping, before he start posting and bashing a business remember there's a lot of shortages out there. These types of reviews can really impact a company in a negative way. With me being business owner I have been affected by backorders. I put my order in four days ago and I have already received everything (5 items) I ordered and it is top-quality! Let's be patient and understanding in these hard times. Me personally I lost more than half of my employees and it's hard to be productive and meet deadlines. read more

I've been a customer of Versacarry since their beginning. I have several zero bulk holsters, a magazine holder and two belts, both in service. I recently ordered my first leather holster. It fit perfectly but I made a mistake on the style. Customer service was quick to help me with a replacement. Because of the wide acceptance of their high quality products, the company has had growing pains but I've always been satisfied in the long run. I do recommend Versacarry and will continue to be a customer. Thanks Versacarry! read more

Finally after calling several times I got someone who helped. He replaced my order and it shipped about two weeks later. I give them five stars because I love the product. They need To address the customer service part of their business and shipping issues. I would recommend the product to anyone. I plan on ordering other products from them even though I have had major issues. read more

Doesn't fit the firearm they said it would. Having trouble getting anyone to respond for a refund.

Ordered holster from clearence to "try out" their company. Purchased holster on Dec. 30 2017 and received today Feb. 2 2018. Called them multiple times and emailed with questions...was given the "oh its on the way" BS. Holster does not fit. END OF STORY! By the way, I live 3 hours drive from them. read more

READ THIS BEFORE DOING ANU BUSINESS WITH VERSACARRY. My experience mirrors that of the other two reviews currently posted. I give them one star and that is simply because the ratings do not go any lower. I could write a lengthy critical review of my interactions with Versacarry. The review would all be negative. Instead I chose to post a short synopsis of my experience in the hope that someone else will be saved the experience of dealing with this less than stellar company. I ordered products from Versacarry after my facebook feed had been inundated with their ads. Versacarry was paid in full by credit card. Versacarry denies receiving the order despite proof of payment. I have been frustrated at every turn in trying to resolve the issue. Versacarry has taken the position it is my problem, not theirs. Repeated requests for a phone number and name of someone I can speak to at Versacarry go ignored. I do not know if their product lives up to it's advertised quality. I have no product to evaluate. Regardless it is not worth doing business with Versacarry. They are in a league all by themselves when it comes to bad customer support. You will be on your own with no support if you choose to order from this company. Almost as a final insult Versacarry is now charging me $8.00 more per holster than the price currently shown on their website. The holsters are not on sale, the current price is the regular price. read more

Purchased multiple final sale items in two orders on dec 5 and again on dec 6. These were Christmas gifts. Multiple unanswered emails...missed shipping time frames.... received half my items today January 6th. No attempt to make this right, they didn't follow their own shipping time frames as listed on website and my invoice. Bulk auto answer email replies when contacting them. I would never do business with versacarry again. Now I have a bunch of holsters that we're Christmas gifts and now they are worthless to me. They make nice holsters but so does everyone else and versacarry is not honest, reliable, or dependable they have horrible customer service and I would avoid them. read more

I have had the same problem that most people on here have is that customer service does not reply to emails, or phone calls. This is the worst customer service department I have ever dealt with. I wound up ordering my belt from another company on April 1st I'll have it on the 12th. I ordered my holster from versacarry on April 1st and it still hasn't been fulfilled, and I can't get any updates. The owner of this company needs to take a look at its employees and fix the problems with the customer service and fulfillment departments. You shouldn't have to wait a month or more to receive something you have orderd. I am very disappointed in this company and I've purchased many things from them and it just gets worse and worse I will probably never order from them again. I love to support Texas owned made in the USA businesses but if this is the way it's going to be I'll just have to buy out of state from someone else. read more

We placed this order on 2/4. Online it said it would ship shortly after 2/14. Which was a lie! After no word, we inquired with the company on 2/23. At that time, we were told the item would ship shortly after 3/1. Which was a lie! After this message we waited almost another month with no word. On the weekend of 3/19 we sent the company a message inquiring on the status of our order again and called on 3/21. At this time, we were told that the item was being redesigned and wasn't even close to being ready to ship! This isn't even close to what was being advertised on their website. We told them that this was unacceptable, and we wanted to cancel the order and get a refund. They apologized and agreed to cancel the order and issue a full refund. Again, this was another lie! After agreeing they only refunded $4.50 out of the $49.99?? At this time, we decided we couldn't deal with and trust the company anymore and we opened the case with PayPal. Then they tell us that the only way they'd do the refund is if we'd close the case with PayPal. Well, we had already tried that route and it didn't work, they had lied, numerous times. We weren't going to attempt to deal with them directly anymore. We just wanted the order cancelled and our money back that was rightfully due to us of $45.49 to be refunded. I told VersaCarry that we had already ordered a similar item from another reputable company and received it within two days. So, what does Versa Carry do? They send me a shipping confirmation on 3/25, on an item that until we had filed a dispute with PayPal wasn't in stock and was supposedly in redesign and not even close to within shipping time?? Another lie! So bottom line this company is horrible and unethical! Do NOT purchase from them. Two months of waiting and arguing and now I have paid for two holsters and only needed one. I threw theirs in the trash when it came. Would NEVER do business with them again! read more

Don't waste your time. Ordered and paid fedex to deliver it and 2 weeks after they say it was shipped I still don't have. Versacarry won't help me out and fucking FedEx says we have GPS tracking which took them over 250 ft from my door. They never knocked on my door on the day. Guess I'll have to file small claims suit to get my money back against both CEO'S so they themselves will have to appear in court read more