I went in there today around 1 PM, I picked out my new putter grip. I stood in front of the only…read moretwo people working behind the counter for two solid minutes before they even acknowledged that I was there. Keep in mind I'm 6'5 330, no Chance they didn't see me. One of them was looking up something on the computer. The other one was helping him so I waited patiently for two solid minutes.. I was ready to check out and get my putter regripped. When finally acknowledged he says oh you need to regret your putter. Oh, give me two minutes. I'll get it done. Is it to say go look around come right back I'll have your putter done. I come back my putter sitting on the counter with the grip. Nothing has been done and the same individual is re-gripping other drivers for customers that came up there after me. Keep in mind there were no customers there when I came up the first time. Then I come up there there's 10 customers there. So now I'm behind all of those customers because because the individual didn't acknowledge me told me he was gonna regrip it needs two minutes. And the crazy thing is it was a younger lady and he's obviously an older man who's I would think want to set an example for the younger employee. The example is don't acknowledge customers. Tell him you're gonna do something and don't do it. I mean, I'm sure they were what they were solving world hunger at that computer screen. This world is going to shit. I guess I know why they have two stars. Unbelievable something could've taken four minutes. Five minutes hell 10 minutes. Instead, I had to leave because I did not want to cause a scene. Total bullshit. I don't know who's running this joint, but they're not good at it.

Rude staff No visible management.present. I went to buy my 11 year old grandson a new set of clubs…read more No help wanted to serve me.

Bob Lee is all you need to remember. Bob is the manager. He is customer service focused and…read moreexemplary in this role. I hope he is there if you ever need special assistance. Thank you Bob Lee.

Sadly they said they were going to upgrade the three hitting bays 12-18 months ago. Apparently they…read morehave the equipment in the back since July, 2024 but still have not done anything. Hence I buy clubs, apparel (over $3K over the past 15 months) at the other PGA or Dicks in Houston, Austin, or Columbus. Apparently they are "asleep at the switch" here.

What a great group of guys Everytime I go in there the customer service is great they don't breathe…read moredown your neck they let you take as much time as you want in the store and when you need them they're on top of it. Got a putter for a damn good deal today and on top of that threw in the matching head cover which would've been another 50$ easily. If you still shop at golf galaxy you are missing out unless you have golf galaxy money. Great store, Great people.

Unlike a certain superstore where I walked in and browsed for 30 minutes without a single person…read moreacknowledging my presence or willingness to buy, this place was great. Small enough to get attention, smart people, decent selection, and good value. Definitely stop by while doing due diligence for your golf needs.

Terrible Customer Service. I would go to 2nd swing before I gave this location any business. The…read moremanager doesn't care about service.

BIG STORE. LOTS OF GOLF GEAR…read more BIG PRICES UNFORTUNATELY. We were in the market for some kid's clubs. Holy moly... $289! We passed on them. I'm sure they are great clubs but paying $300 for a set they'll grow out of in a year or two... so we got a set online for like $120. I did like that they had some used equipment for cheaper but even those prices were $$$.

Excellent fitting and recommended clubs! While a little pricey, I believe PXG is worth the money…read more The service includes checking after delivery. PXG are excellent at customer service!

I got my golf clubs stolen a couple weeks ago and I needed new ones. One of my friends suggested…read morePXG and he wasn't lying. I ended up going to get for a new set of irons, it was a surreal and unique experience. My Fitter Christian was a very knowledgeable and well spoken Individual that helped me pick the perfect irons that suited my game. I swear I've never felt a club sound or feel that good. Everything about my visit was immaculate and I definitely suggest it to anyone debating. Also got a free box of balls.

Just a horrible place for golf instruction. My score went up 20 strokes after taking lessons here…read morefor 6 months. I practiced between lessons and had the instructor review my practice to ensure I was on track. Their simulators show inaccurate ball flight, the ball lies are on flat turf, and putting area is small and flat - Nothing close to actual course I asked to schedule a lesson on the course which they kept agreeing to but never did despite my reminders. The golf coaches are incompetent and unprofessional and the facility is poor Plenty other options in the area. Stay away from this hell

After not playing for over 12 years, I picked golf back up. After hitting the range and a couple…read morecourses....I SUCKED! ...nothing like what I once was. Now granted, I am now 56 and a couple pounds heavier (LOL on the couple), but need to get my swing back right. Investigated Golftec....with all the new technology out there, thought I would give it a try. Working with Jon Crowe, he not only can show me in still frame my entire golf swing, but gives me training drills to work on at the range and at home. I am scoring back in the mid 80's, and having fun. Not ready for the Champions Tour, but, I keep working on it!!!

Excellent service from Brady. Will be back when in the market for expert consultation and new…read moreequipment!

They do not tell you they only have upgraded shafts at a 200.00 upgrade and charging the shafts at…read more50.00 They should not get any business