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11 years ago

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Champion Appliance Care - Click To See Entire Staff

Champion Appliance Care

(12 reviews)

I didn't see your response until today, my apologies…read more Reviews are intended to offer businesses an insight on strengths and areas that may need improvement. Yelp also helps steer potential customers with an unbiased review of what they have experienced. Your response to my review definitely shows you are proud of your business, and that's great, although you still didn't offer any help. -what do you service? -how much is a minimum service call? - how long does it take for a repairman to arrive? - what's your service area? To help your staff and customer satisfaction in the future, when a phone call comes in, why not tell people what you 'can' do instead of what you 'can't' do? A good response to my original phone inquiry could have been: "It sounds like something we will need to set up a service call to diagnose. We do service SubZero appliances and a service call would be a minimum of $x amount. Once diagnosed, we may need to set up a second appointment and a part cost maybe involved, which our skilled repairman would be able to explain. Our soonest availability is 'x' date. Would you like to set up an appointment? " Do you see the difference?

He arrived, but then it went downhill from there. I can't say I valued the 5 minutes he spent in my…read morehome. He was supposed to diagnose my washing machine, but the very brief 5 minutes he spent starting the wash, declaring it needed to be replaced entirely, and leaving, he didn't properly diagnose the problem. In the writeup from the company charging $125 for that 5 minute "diagnosis", they declared it was "bad bearings" and said it wasn't worth fixing. I had another, far more reputable repair company come in to properly diagnose and repair. The Champion tech didn't even open the machine up. It was NOT bad bearings. Is this a scam company that tries to shove as many $125 service calls in an hour they can? I don't know. At $125 per 5 minutes, their time would be $1500 per hour. Avoid this company at all costs.

Handy Appliance Center

Handy Appliance Center

(21 reviews)

First of all, the address is incorrect. They have moved to west Main Street (right by the…read moredrive-through liquor store, yes that is a landmark for me). We went to this place first a few years ago when it was time to replace our disco era appliances but found a much better deal elsewhere. I wish I had the dough to only buy from local businesses, even when they are considerably more expensive, but I'm not there yet. Then, a few weeks ago we noticed that our fridge water wasn't good. Not poisonous, but not delicious. Apparently the filter was to blame. I tried looking around online but was amazed at the variety (also the shipping charges). I figured I'd see if Handy Appliance could order it for us or something. I knew it would be expensive from my online research but was at least hopeful that I would be able to return it easily if there was a problem. When did I become so cynical? I walked in the door at Handy Appliance, was greeted immediately (there were four people at the desk behind the front counter), and ended up walking out five minutes later with two filters (they come in a 2-pack) for a verrrrrry reasonable price. We managed to get a refrigerator with the most common filter - yippee! Now we have tasty fridge water again, and I learned a valuable lesson about making easy tasks difficult (to summarize: don't).

We have been getting service and buying appliances from Ron for the past 20 years. Larry has been…read morevery helpful with scheduling, ordering parts and help picking out like replacement models. Buying local makes for easy delivery, service and disposal of the old appliances. We will continue to work with Ron.

Verona Electric - electricians - Updated October 2026

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