First of all this place shouldn't be called Value Vet as it's not really cheap. There are probably more expensive vets around, but I have been to cheaper.
Many of the vets are good and I happily took my dog here for two years and was quite happy with them. Then my dog got a hair ball stuck in his abdomen and after $1000 worth of tests, they still had no idea what was wrong with him. They decided that they would start giving him different medication, which I had to pay for, until they could figure it out. At this point he had barely eaten any food in almost a week. Worst of all, they asked to see me every time I came back. Each 5 minute talk to me cost me another $70 for a consultation.
After spending all this money, I took my dog to the RSPCA vet in Burwood. They charged me $40 for a second opinion, then another x-ray, which showed the obstruction. The full tests and operation there cost me $1000 compared to the $1000 at Vermont Value Vet just for tests.
I worry that if I had kept taking my dog for more medication, he wouldn't be alive today. Unfortunately two years of good service, doesn't make up for a not being able to see a hairball and almost cost my dog his life.
If you have a small problem with your dog and need somewhere close, this place is fine. If you are worried about your dog and he may need tests done, take him elsewhere. read more