Horrible experience. My husband and I went in to get our phone screen protector replaced because we…read morepaid for unlimited phone screen protection and it felt like the employee was doing everything in their power not to help us and kept saying it couldn't be done through we had our account and all the information up saying all we needed was our phone number and we can get a screen protector screen replaced no problem as long as they have it in stock. It wasn't until after pulling their teeth that they said "We only have the iPhone 15 pro max screen protector in stock " which if the salesperson took 5 seconds to actually see our phone would know that's the phone we both have and still refused to change a simple screen protector even though we paid for that service when setting up the account. Though hey I have gotta give it to them at least the company is consistent in disappointing their customers.

Not Verizon but a authorize selling middleman for Verizon store with that window to sell…read morerefurbished phones instead of new ones. highly recommended you buy your phone directly from Verizon website or app.

Highly recommended this store out of all boost mobile stores. They help you with contact transfer…read moreand port number transfer

I highly recommend boost mobile for people who are tired of companies charging them ridiculous…read moreamounts every month. Boost is very affordable. I came to this location and the sales person was super helpful and took his time and explained all of their promos and plans. He was very patient and he reassured me that I was making the right choice by picking boost. This is definitely my go to boost mobile store the service is excellent!

I picked up a new phone there,didnt activate it on site or drop off the old one so everything here…read morewas great.

I would give no stars if I could. I been with tmoblie over 9 years and I think of leave after how…read morei was treated on 4/17/21 by a so called supervisor Juan. I am still very upset. Not even sure he gave me a right name. The way he treated me was disgusting. I am reach out to corporate store.

I will never shop at best buy again I hope there store runs in to the ground and out of business…read more I bought a dish washer and a microwave for over 800 dollars and purchased the extra warranty but when it came down to help me when my dish washer broke I was on the phone for two days and all I got was nothing but word salads and empty promises and then the had the balls to charge me if I needed it fixed so what was the point of purchasing the extra warranty for then when I went to the store the manager there told me that I got screwed and that they should have offered me the manufacturing warranty for a lesser price if I need appliances I will go to jays appliances I got better prices and outstanding customer service please don't become a victim of best buy like i did go somewhere else for your hard earned money Rodolfo Canzani

Bad customer experience everywhere in this store. And then if you buy something it will definitely…read morenot work and they will definitely not help you try to fix it. Even if you join their overpriced Geek Squad service. The entire staff seems useless and uninterested. Find somewhere else.

So first off this company is offering a 5% discount for " good reviews and mentioning the techs…read morename" If that isnt manipulating their yelp reviews nothing is Second off, I brought my phone in for a repair that was supposed to be covered under the extended warranty from Google. The manager hid in the back like a coward and made the counter person tell me that they aren't accepting the warranty because of these deep scratches in the screen but otherwise the warranty would have been covered because they don't think Google would accept it. This manager is an absolute loser. Happy when these stores close down. Stay away from these scum.

This place is beyond a joke. A complete disaster run by incompetent, dishonest people who have zero…read moreregard for their customers' time or money. Do yourself a favor and stay far away. I put down a deposit to order hinges for my laptop and was told they'd arrive in a week. A week and a half passed with no update, so I had to call them--only to be told the parts were delayed and would take another week. Fine. I waited. Then, after another week and a half, I called again and was told the parts had finally arrived and that I could come in to get my laptop fixed. So I show up, ready to finally get this issue resolved--only to be told the parts were never delivered and that someone had called me to let me know. That was a straight-up lie. No one ever called me. No updates, no communication--nothing. Every single step of the way, I had to chase them down for answers. This place wasted an entire month of my time, and for what? Nothing. I could have gone somewhere else and had my laptop fixed weeks ago. Instead, I got lied to, strung along, and ignored. This is hands down one of the most unprofessional, unreliable, and downright shady businesses I've ever dealt with. Save yourself the frustration and go anywhere else--unless you enjoy getting scammed, lied to, and having your time completely wasted.

Excellent service when purchasing a new phone. Offered suggestions to save money on existing plan…read more Set up my new phone, transferred all my data while I waited. Tested everything before I left. Can't believe I ever dealt with any other ATT store when this one was near home. Highly recommend

I visited this store Saturday after having a disappointing interaction at the Hempstead Turnpike…read moreAT&T store. I'm so happy that I came to this location. Jason was the best. He was understanding, patient, answered questions... gave recommendations. If all interactions at businesses could be as exceptional as my interaction with Jason, this world would be a better place. Jason is there on Saturdays mostly, so if I have any questions and/or need assistance... I will wait to Saturday just to experience that level of customer service. Great Job Jason!

The husband went animal on his phone, guess he didn't like the Yankees losing, and we needed it…read morerepaired STAT! Popped into this place. The manager wasn't on site so the clerk called her and she was there in 2 minutes. Super friendly, very nice, knowledgeable, honest Eva! We were in and out in 20 minutes with a fully repaired iPhone! Eva is the BOSS LADY! Highly recommend this place of business! Thank you, Eva!

From the owner: We fix smart phones (iPhone/Galaxy/Android) and computers quickly and efficiently as well as…read moreinstall screens, motherboards, and troubleshoot hardware and software

Do not shop in this Verizon store. I repeat, do not shop in this Verizon store…read more They hired a salesman named Frank who was horrible, when I went back even the other sales people told me they knew he was horrible. And yet, they also told me that there was no one there managing the location who could do anything about the horrible treatment customers receive from this Frank. So what does that tell you about this phone store? It tells you, there are plenty of other places you can go to buy a very expensive item rather than this place. Hence: do not shop in this Verizon store. Have a nice day

Jonathan is a horrible manager, whose woeful lack of customer service skills and belligerence…read moretoward me--the customer who was wronged--reeked of ignorance and misogynoir. I have lodged a formal complaint with Verizon about the original issue of concern as well as his behavior. Update: Verizon addressed the original issue of concern to my satisfaction.

Nothing it was great experience. Look for manager Hamdan he gives great deals and explain…read moreeverything in detail

Remove all the employees that cheat, lie, and scam people…read more Went there to renew my 2 phone plan. Three of them were talking in their native tongue so my wife and I could not understand. They signed us up for a totally different plan with 4 lines so they could get 2 free iPhones for themselves. Scammers. Beware !!!!