Swapped my wife's OEM stereo in her 2016 Subaru forester to an updated carplay model. Looks great…read moreinstalled & all features work perfectly. Thanks! Would definitely recommend this business.

The best place to buy and install car audio…read more The Best Place to Buy and Install Car Audio? Think Again. I am writing to express my profound dissatisfaction with the services provided by Short Circuit Electronics over the past four years. Despite my investment in a comprehensive sound system upgrade--from the alternator to the subwoofers--I ended up spending three times what was necessary, only to be met with a series of unresolved issues. Initially, I upgraded my door and rear deck speakers twice, trying various brands including Alpine Type S, Alpine Type R, and JL C2. Later, I installed DS18 speakers (purchased elsewhere) with separate tweeters, and the improvement was remarkable--they sounded noticeably clearer, crisper, and louder, exactly as I had requested. Despite my inquiries about alternative brands, the installer repeatedly dismissed them by stating, "No, no, they're junk, and you won't be happy with them." Clearly, I made the right choice with DS18 speakers. Why insist on doing things your way when I am the one paying? The four-channel amplifier was replaced after the initial installation. However, when I sought to upgrade the equipment I had purchased, my request was refused with the remark, "You were jamming too hard." Is that not the very purpose of a sound system? Similarly, the subwoofer amplifier was replaced once after installation, and I upgraded my subwoofers and enclosure twice within a year--yet he refused to accept any of my previous purchases for trade-in or buyback. From the outset, he encouraged me to go all out with high-powered equipment, yet I found myself returning to his shop nearly every week with persistent problems. The issues extended even to the alternator. I was not advised that an upgrade would eventually be necessary until problems began to occur. After finally ordering a larger alternator and having it installed, it quickly became damaged. Although it was returned for repairs and reinstalled, I started noticing strange noises. When I returned for assistance, he assured me, "Everything is installed correctly. Your alternator looks fine, and you don't need a second battery." However, the alternator continued to deteriorate; my interior lights dimmed, and even testing the battery revealed inconsistent power. On my next visit, he immediately stated, "You need a new battery," prompting me to replace it--but the issues persisted. Additionally, the head unit (an Alpine) he installed began malfunctioning after a few months. The unit would freeze and emit a buzzing noise, forcing me to turn off the car and restart it. When I showed him a video of the problem, his response was, "I don't know why this is happening." This was particularly disappointing, as he was the only professional working on my car after the dealership. Ultimately, after further evaluation, he then declared, "You need a second battery." I had already raised this concern before, yet by that point my alternator was completely compromised. After installing the second battery, he had the audacity to remark, "Your sub hits deeper and better now." This is simply unacceptable. At that point, I refused to let him work on my car any further. I replaced the alternator elsewhere, and all subsequent issues were resolved. What kind of professional with 25 years of experience treats a customer this way? I will never return to Short Circuit Electronics. Sincerely, Mohammad

They have excellent customer service, but the prices on somethings in the store are marked up as if…read morethey were new items instead of used like they are.

I purchased a firearm and needed an FFL to transfer it to, these guys were so helpful and nice…read more They made the whole process easy and enjoyable. I will def use them again.

Our plasma tv required repairs and Mr Hurt clearly explained that an electrical surge had probably…read morefried the HDMI input and could require a new main processor board. He charged a very reasonable fee to perform the diagnosis and informed us of the total cost if the board needed replacement. A few days later I received a phone call confirming the board needed replacement and he said the part would arrive in a few days. I agreed to the repair and the tv was fixed a few days later. Overall very pleasant experience and reasonable bill.

I've been a customer for many years and have always appreciated their knowledge of all of the…read moreproducts they sell and their customer service. You can call, chat, or visit (if you're local, like I am now) and they take the time to listen to exactly what you're looking for and go over your best options. With audio products, it's great to be able to go to a mortar and brick store wtih a selection like Crutchfield's and the expert staff to talk to. I'm in the market for a new home audio setup and am already planning my next trip to Crutchfield.

Crutchfield is one of the few remaining stores with salesman who are knowledgeable of the products…read morethey sell. I wish I had gone to talk to them first before blindly buying a receiver at Costco based on reviews only. Biggest mistake since I am not happy with my purchase. I will definitely replace it with a receiver that was demonstrated to me at the Crutchfield showroom. No pressure to buy which made it a pleasant visit.

Very helpful and knowledgeable. Reasonably priced, fast service. Even helped me solve a problem…read moreover the phone so that I could fix laptop myself. Other venders in the area didn't share with me how simple the problem was to fix and insisted I bring the unit in, a couple claimed it was a difficult repair and could be costly. Brian, on the other hand basically gave his knowledge away for free and saved me money. I highly recommend him. Very honest and kind.

From the owner: Computer Setup, Computer Maintenance, Computer Repair. Remote support for Windows PCs. Virus,…read moreSpyware, & Malware Removal. System "Tune-Ups." Memory Upgrades. Wireless Networking. Assistance with SmartPhones, GPS, Digital Media Players, Digital Cameras & Photo Frames. Installation of Home Entertainment Systems including DVD/BlueRay Players, Stereo Systems, Home Theater Systems, etc. If it's electronic I can probably help, and if I can't I'll try to point you to someone who can!

Not what they used to be... I really enjoyed purchasing my sound system for my last vehicle through…read morecrutchfield.com. Now it's terrible. They used to guarantee the lowest prices. Found out I paid about 33% more for the speakers than SonicElectonix had them listed for. When I spoke to them about a price match I was told the do price match... but with a big caveat, the only price match if the manufacturer lowered the advertised price. This isn't really a price match. In order to stay in good graces as a dealer they can't sell for more than MAP or manufacturers advertised price. So first downside: no longer the best prices and they are unwilling to match or compete with better pricing. Second issue, I was told my package would arrive by a certain date so I can schedule my install. It was delayed. Asked for some help since I lost the shop deposit and my install spot... Nothing. Second downside to Crutchfield: no customer service Third issue: the forgot the speaker harnesses to use my factory wiring. Cool. One benefit Crutchfield always touts is they hook you up with everything you need... unless you want to plug in your speakers without splicing into overpriced factory wiring harnesses. And here is the final straw: I was delivered used, damaged products and an incomplete order. The amplifier was clearly used, not like open box, but used. The outer box says BEST BUY EXCLUSIVE on it. I checked the date and it's from late 2020 so about 5 years old. The speaker terminals were already stripped out and had burn mounts on the power terminal. This was clearly a used unit that somebody pulled out of their car. The amp smells like cigarettes and is missing the cover. Well... now I'm waiting for the rest of the parts and an amplifier that didn't spend the last half decade under the seat of somebody's Marlboro Mobile. I already had to push out the install date twice and lose two deposits to hold the spot. So they don't even sell quality equipment anymore. Lastly, they sent the wrong speakers. I ordered 6.5" and the sent the 5.25" version. That's an honest mistake but on top of everything they're making me wait while they investigate. So the only usable thing I received are the adapters for the speaker opening. Now I am stuck with gear I can't install or use while they investigate. I was told they should be done in the next couple days and the we can go from there?!?! We can go from there?!?! They sent the wrong stuff and I'm stuck with it until they decide I can send it back or they'll refund it. It's clear that the customer is the LAST on the priority list for these people. Hopefully they get back to me in the next few days so I don't have to start a charge back process. I highly suggest going with another company that values their customers and aren't just skating by because they've been in the industry for so long.

I came to Crutchfield out of desperation, but I should have gone there first. I pulled my brother's…read moreold Atari 2600 out of the attic and exhausted every option trying to get it connected. Nothing seemed to work. Well, I brought the box with the console, games, cables, etc down to Crutchfield and their eyes lit up. The staff not only heard me out as I tried to explain how I was struggling to get this 70's dinosaur hooked up to our modern television, they did research on the spot to see if we could figure it out together. One of the techs was literally on his way off-shift for the day, but he stuck around to help me out. When they couldn't find a suitable adapter in stock, the guy crimped a custom RF to coaxial cable right in front of me. On the spot. He fabricated the connection we needed from scratch, like he was pulling it out of thin air. This man is a wizard I will absolutely be back here for any audio/visual needs I have going forward.

Oliver is non-judgemental and welcoming. He looks for the loose expensive way to help. I'm really…read moreglad I found him: call for the best time to meet him.

Knowledgeable owner who was able to quickly diagnose and resolve the issue with my MacBook Pro.read more

Ed does an outstanding job. Clearly a seasoned professional. He's my go to guy for TV mounting!read more

Incredibly reliable and responsive to phone calls and questions. This husband and wife team are…read morecompetent with years of experience and offer the best service in the area. We would use them again in a heartbeat.