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Richmond, TX

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Verizon

2.7 (9 reviews)
Closed • 10:00 am - 8:00 pm
Updated 2 weeks ago

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Stephen C.

Hands-down, one of the WORST customer service experiences ever after being told late August that they would cover my neighborhood it took replacing the router twice and finally a senior tech to tell me sorry we cannot provide service in your ZIP Code all in my frustration

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1 year ago

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Verizon S.

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2 years ago

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Verizon S.

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10 months ago

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Verizon S.

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3 years ago

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Verizon S.

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2 years ago

Staff is friendly and helpful. Never have to wait too long on them . Pretty quick about answering the phone

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4 years ago

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3 years ago

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7 years ago

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7 years ago

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Ask the Community - Verizon

Aaron's

Aaron's

(4 reviews)

Aaron's delivered a roach-infested couch--like, live bugs everywhere. I called for them to pick it…read moreup and the next morning they sent one person that could not get the furniture downstairs and out of my apartment. I was on my lunch break and ended up having to call him because it took about three hours for them to get someone else to my home they finally dragged it away... and then? Crickets. No refund. No replacement. No call from the district manager. Nothing. I didn't drop big money, but I shouldn't have to deal with this trash. If you like paying for pests and getting ignored, go ahead. Otherwise? Stay the hell away." The manager is rude and has no regard for customers or maybe just the ones who skin color don't look like his this has been a horrible experience not to mention, I lost a day of work and also had to pay a pest control company to come in to treat my home. I'm going to the Better Business Bureau and I'm going to go to my social media followers and ask them to help me write reviews on every platform against this company. At least if you're human, you should have some kind of integrity

Easy to get but a pain to deal with. I was late on a payment by days and didn't answer the phone…read more They popped up at my house with a truck to recover merchandise. The guy was nice and said he will try back later for the payment but it's still an awkward feeling and unprofessional. I am thinking about just returning the items and going somewhere else because they are a headache seriously.

Verizon - mobilephones - Updated October 2026

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