The guy who helped us was not at all interested in resolving our issue. He called the sales…read moreactivation cue to port our numbers in from another carrier back to Verizon but never actually submitted a request. We waited in Defiance for three hours while he continually said that we had not been activated yet. He was looking at social media and Snapchat throughout our entire visit, and was terribly unprofessional. He told us to go get dinner while we waited, and when I returned, another team member chimed in rudely that we just had to wait. It could take up to 24 hours. Now, 24 hours later, I am on the phone with Verizon giving the exact same information as their records indicate there was zero action taken by the staff at Defiance to reactivate my account. Do not even bother going in - they do not care about their customers.

So damn slow. Very inconvenient to come in and pay your…read morebill. Have been waiting in line almost 20 minutes. Oh and they make you pay a fee just to pay your bill.... Oh and they lie to get you to buy accessories and refuse to honor the warranty

PC Plus is the only store my family and I trust to do work for us. They have recovered data from my…read moremom's laptop that crashed just last month, built 2 custom PC towers in the past, and repaired my own laptop that had a recurring power supply issue. Everything was done right the first time for a fair price, and as a small business owner I can't ask for more than that.

From the owner: Full service PC and mobile phone repair shop. Wireless airtime provider new and used laptop desktop…read moresales.

Fast friendly no nonsense service. I'd be happy to stop…read morehere again. They answered all my questions and more with a smile!

Went to the store to purchase a new IPhone and was told they could not transfer my contacts and…read morepictures. I had called customer service first and was assured that they could. They said they needed a "special" machine. I ended up going to a smaller store about 50 miles away and they transferred them within minutes. The only thing they used to transfer was an IPad. Perhaps the Findlay store needs some training.

Store consistently closes an 10-15 minutes early. I'd say I don't recommend but it's unfortunately…read morethe only Verizon store in the middle of nowhere.

Verizon is awful - they will change your prices - beware! The douche bags at this location lie…read morestraight to your face and then have no accountability because they refer you to Verizon for help. Do yourself a favor and go to TMobile and they have a price guarantee. my coat has been the same monthly cost and my promos don't change. Russell - you SUCK!

gina is a wonderful representative and has been very heplful with all my line upgrades and billing…read morequestions

Broke my NEW iPhone by forcing the sim card in the wrong way THEN they told me that they would have…read moreto have a replacement phone sent to me in the mail. Nothing like lack of care for someones property on your part and having wait for another phone when it had nothing to do with my care of my NEW phone that I paid in full on my part. I'd give this place a lower star than a 1/5 but I had to round up on Yelp.

They want $280 to fix the screen on a $300 phone, lol. America is full of scammers everywhere you…read moreturn your head.

I dropped in here to get a battery changed in my iPhone after another shop let me down. I walked…read morein. The tech was friendly and helpful. He was thorough and told me the cost before I committed to the service. He got the work done in 35 minutes. The work performed solved my problem. The price was a tad more expensive than other places. I appreciate that they were open, without appointment, on a Sunday afternoon. My only real complaint is that there is no place to wait inside this large store. It seems they don't want you hanging around to wait on the service to be completed.