Spectrum TV screwing me royalty with A TV plan I purchased in Dec but wasn't supposed to start…read moreuntil Jan 18 when my YouTube service expired. I told them I can't afford to pay no more than $100 a month, so they found a plan for $99 a month and they said the 1st month was like a promotional and if I didn't want the service I could cancel within 30 days and the 1st payment would be $99. Well they lied the first payment was $200 schedule for Feb 18 ,they should've gotten a payment in Jan 18 like they said but they didn't now they expect me to pay 2 months of service in one month. I'm fixed income living paycheck to paycheck. I was on the phone for 3 hours trying to remedy this problem which they created and want me to be responsible for there stupidity. I made it very clear a number of times " I can't pay more than $100 a month They even admitted the salesman quotes were wrong, they have recorded conversations Still they won't budge on that payment This was a big mistake trusting what they told me... Sign Charles Parks Hannah Mill ct Thomaston GA 30286

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 153 Commerce Avenue. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local LaGrange Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

Scott was wonderful, very professional, and very efficient! he installed our Starlink and I…read morecouldn't be happier! I would highly recommend Orbit Installs for all of your satellite installation needs!

From the owner: Orbit Installs provides professional installation services for STARLINK and more! With over 16…read moreyears experience, you are getting the best! Call today to schedule 866-791-9434

Product is so-so. Channel guide works intermittently. In-store service is good. Customer site…read moreservice is abhorrent. Their technician was the only contractor to enter our new home without either removing or covering their shoes - in January, with slushy, muddy approaches. He also left all his wire trimming detritus on the floor, wherever it landed. Here's what our yard looks like more than 18 months after installation. I guess the customer is supposed to bury their excess cable? They have no plans to return. Our entire development looks like this.

I know Charter's reputation. We deal with them in SC as well and have had some issues, but they are…read morealways eventually resolved. My parents had only had Charter for a short time before my dad passed away. When my mom and I went to the local office to change service into her name, Terri helped us quickly and treated us with such kindness and respect. The same day, after business hours, my mom's phone service curiously went out. After speaking with two different "customer service representatives" at the national call line, nothing was resolved and it was recommended that we exchange our modem at the local office. A service call was also made for THREE DAYS LATER. As I was leaving for SC the following day, this was not an option. I wasn't going to leave my recently widowed mother without phone service. So, the following morning I showed up at the local office with modem in hand, and luckily had Terri helping me once again. I was first told that the call center was wrong, and I could not exchange a telephone modem. This has to be done by a technician. She immediately put the wheels in motion to have my mother's phone service repaired that day and assured me a technician would be at the house between 1-3:00. At 2:55, a friendly technician showed up and within 10 minutes, service was restored. As it turns out, the problem was an error made by a previous technician and it was just a fluke that the service went out when it did. It was also something the national CSRs should have been able to help us with over the phone but they were/are obviously inadequately trained, which is distressing. So, the five stars are not so much for Charter as a whole but to the local office in Stockbridge. We are thankful the issue occurred while we were in town so we could help my mom with the resolution. We also thank Terri and recommend a raise for this very kind and compassionate employee who knows how to get the job done.

So basically they hat all the business they could in thomaston then closed the local office so if…read morethey can't help you online you have to wait for a.tech to come out or equipment to come snail mail. And if your service goes out Friday or Saturday night you can rely on it being out until at least monday. I guess that is one way they are reliable