So I ended up here bc TMobile was awful customer services. See their Yelp review for why. But J'uan Wall needs a promotion. He was patient and explained everything and got me the best deal and bang for my buck. He was true to his word and representations bc I had to order stuff. And he was full service. The plans for cells are good for the family plans. And I am a loyal account. If you feel like just another piece of paper/account to your cell phone provider, don't do it. Just give Verizon a try. read more

I came here from WS to address an error that Verizon on-line ordering made. Way to long of a story for this but Verizon (on-line) screwed the pooch big time but James at this store went above and beyond to get the situation corrected including getting on the phone with a Verizon rep and made them move. He synced my wife's new phone and gave some lessons on the proper use. He also attached a screen protector perfectly and ran through the warranty information on all items purchased. James was extremely friendly, patient and helpful through the entire process. So much so I will make an effort to return here from WS for my upgrade. read more

Verizon - James is the person you need to ask for when visiting. Top notch service. - Mobile Phones Near Me - Greensboro, North Carolina

David Byrne, at the Verizon Store at 1600 New Garden Rd., assisted me with upgrading my iPhone. David went way beyond being helpful, he was amazing! He switched everything out, got be the best plan, great discounts and even setup my car! in the past, going to a phone store has always been a hassle and something I dreaded. I hit the jackpot when I wandered into this location! I would highly recommend this location and if at all possible, ask for David...he is fantastic! read more

The woman there was extremely rude to deal with when I was trying to pay my wife's bill. I gave her the billing zip code, 29501 which is correct (see photo), yet when she entered it, the system said it was incorrect and I could not proceed to make the payment. This is a major glitch in your on-line payment system, which is why I have always paid at the Kiosk in my home city. Unfortunately, there is no Kiosk at this location, so I had to deal with this person and her terrible attitude. Here's a lesson in business and service; DON'T BLAME THE CUSTOMER. MAYBE TRY AND UNDERSTAND THAT IT'S YOUR SYSTEM THAT HAS A PROBLEM. MAYBE YOU SHOULD BE PROACTIVE AND TRY AND FIX IT, RATHER THAN BEING A JERK AND BEING RUDE TO THE CUSTOMER! read more

Verizon - This IS the correct address, as I explained to the rude woman. Doubt me now? - Mobile Phones Near Me - Greensboro, North Carolina

Thank You - Best Verizon service here from David Byrne. He went out of his way to help my daughter & I with new phones & better plans. David is an excellent Technical resource for everyone! read more

Fantastic service by Dave B. So professional and quickly got my updates in with my phones.

Do Not Go to New Garden! They do not give you any discounts AND...Charge Extra to switch things over. Went to Oak Ridge when I left. Kind lady saved me $200 and transferred everything to new phone at No Charge!! read more

Grateful to Rakeem for helping me free some space on my phone. A true gentleman and a pleasure to talk to! Super knowledgeable!

Rude walked in with a smile every representative(from European descent)was with a customer but no one said hello to me as soon someone else walked in they said hello to him and helped him out first before me. I would not recommend this location to my brothers and sisters with a little melanin in there skin read more

Anna is the epitome of what customer service truly means! You just do not find her kind of product knowledge along with customer empathy all in one place! She is the real deal and one of the primary reasons we left AT&T and switched to Verizon! read more

I purchased a new iPhone 12 Pro Max, I had been using a iPhone 7 plus for a long time. My husband liked my new phone so much that he bought one a few days later. He had been using a google phone, which cane be very difficult to change formats. I also bought a iPad Pro 11, upgrading from a 7 year old iPad Air. Jon Bunting was our sales rep., he was VERY helpful and knowledgeable. The whole process seemed seamless, thanks to Jon. This store has always been great, and I would recommend if you want to upgrade or need assistance with any issues you should visit read more

We had a terrible experience with. Sri on online ordering process and James at this location was able to redeem the whole experience! He helped us talk with. Verizon customer care after we had already tried on our own to no avail. He went above and beyond to help us and provided excellent customer service, while being so genuine. We highly recommend this location. read more

I really had a GREAT experience with Verizon. James W., my local expert, was the BEST. He really took care of me and handled every issue that came with getting new phones. He was able to transfer ALL data, emails and my applications. He took great care of me. I would highly recommend Verizon, and James W, to anyone looking for a cellphone. read more

I cannot say enough positive things about my experience at this Verizon store. I have actually never had a bad experience here. This week was no exception. Needed a new iPhone and iPad and made an appointment. I was given a young man by the name of Thomas Leonard. He went way beyond what is normally expected of sales/service staff. He took his time to explain my new electronics and patiently answered all my questions, including my "dumb" questions and my more technical questions. Thanks Thomas and the whole crew there at Verizon. You made a customer for life! read more

I had trouble charging my I-phone 5 last week, and realized it really needed to br replaced. Being Verizon customers for many, many years, I went to Cellular Sales near us on New Garden Road. I was fortunate to have Jelly Garcia greet me at the door. He immediately checked out my old phone, then talked with me about my phone use to determine what would be a good replacement. He made sure that he only sold me the I-phone that I needed, saving me a lot of money. I brought my wife back the next day to replace hers! Incredible customer service! read more