This place does not honor their so called "lifetime warranty". Sold a replacement screen for cell…read morephone that cost over $300.00. After installation, by them, the fingerprint mode would not work. They sent us to another repair place and they couldn't fix the problem. CPR apparently did not install the correct screen and when advised of this issue, they refused to do anything about it and wanted another $50. to install the correct screen. DO NOT USE THIS COMPANY. THEY ARE A RIP OFF AND WILL STEAL YOUR MONEY.

My phone just wasn't working. I took it there. A simple fix and I was out in five minutes. They…read morewere great! I recommend them highly.

Batteries plus is a great store. They have an amazing inventory and friendly employees who know…read morehow to help their customers. And they do it with a smile.

The workers are nice here. Be aware that if they order anything and it is not the correct item, you…read morewill still be required to pay shipping charges and restocking fees. I took a special light bulb in to buy replacements. I brought in my light bulb and they ordered 10 replacement bulbs for me. When they arrived, they were the correct base size but the wrong bulb (they were itty bitty bulbs). I was refunded for the bulbs, but not the fees for shipping. Needless to say I was disappointed that I would have to pay anything at all for something that they ordered incorrectly. This store does a lot of business and it seems they have satisfied customers. You'll need to try it for yourself and let me read your review. Again, very nice employees.

if you are thinking of buying a used phone planing on repairing your iPhone or iPad here don't make…read morethis mistake. i brought my iPad and they said it's gonna be fixed in a day but couldn't get my iPad ready in three days when i came back the third day they said its gonna take 3 more days. Stay away from this place

Daniel was amazing at providing customer care! Extremely clean, sanitized his hands, countertops, &…read moreanything else he touched between customers. Daniel acknowledged us as soon as we got in the line. He helped several people in front of us. Handled all products with care, explained different options for family lines & phone purchases w/ phone cases, add-ons, & AirPods. Set up phone lines and made calls- made sure everything worked as promised before anyone left the store. With the next customer, he took care of a billing issue & payment efficiently. The customer was extremely thankful & pleased. When we approached the counter we explained that our phone broke (front, back, & issue with the motherboard- no other shop could fix the issue!). He took the time to help us understand different options for attempting to repair our iPhone X, gave us purchasing options & comparisons if the phone could not be repaired. Extremely knowledgeable, patient & helpful! I definitely prefer D2 Wireless over any big corporations and highly recommend this specific store to all my friends & family. This is the place you should go if you want all of your phone needs/ concerns taken care of, hands down!!!

I thought I might have really damaged my phone trying to recharge it, but Zach found the problem…read moreand quickly repaired it! He saved the day...I thought I was going to end up buying a new phone! I am very pleased with the service, friendly demeanor and professionalism!!

DO NOT GET YOUR PHONE FIXED HERE!! I took my iPhone 14 in…read morefor a $25 diagnostic because it wouldn't power on. During this "diagnostic," zach broke my front glass. He claimed "it happens often" and said he'd replace it for free, but I never authorized him to even open the phone to that extent. I had insurance that would have covered a proper repair; I was only there for the diagnostic. By the time I arrived, he had already installed a new battery and a cheap screen without my consent. The craftsmanship is awful: the glass protrudes so far out it doesn't even fit in my case anymore. It's puffing right where the battery is located, why is a brand new battery already swelling? On top of the bad install, they used the cheapest aftermarket screen on the market (it costs $36 ), yet they charge near $200. That is an 82% profit margin for a screen that is barely responsive and looks grey. Their website claims they warranty FAULTY CRAFTSMANSHIP, but zach did everything possible to dodge that warranty. I paid $184 for them to break my phone further and hand me back a device with significantly less value. If you have a high odds of shattering phones during a simple diagnostic, customers should be told that upfront. Don't trust them with your device unless you want it returned in worse condition than when you brought it in. I have included similar experiences below.

We were helped by Richard -- he was extremely knowledgeable! Convenient (other than that darned 26…read moreconstruction) --The store was clean and modern. We were purchasing one new phone -- transferring another phone and then trading in our oldest phone. It took a long while but that's come to be expected on a new cell phone purchase -- I suppose if we had more tech knowledge we could do some of it ourselves at home. Not the case. Richard was great to work with. He made the experience more relaxed and we felt confident when we left that he had taken care of everything 100%.

Very slow customer service. Only two people working and 9 customers waiting to be serviced. Waited…read moreover 30 mins -- don't get why there isn't at least one more sales person staffed in the store. This was ridiculous.

Excellent customer service, simply, excellent! I dropped my phone in the water and, ended up having…read moreto use an old one. Online, I had an issue with the phone switch due to needing an upgraded sim card. This young lady helped me with the upgrade and, my phone was ready to use in no time. It is sad to see most of the Boost Mobiles are closing, I hope this one manages to stay. I don't want to be forced to move over to a new company, or only be able to do business online. Great customerservice!