Stopped in to trade in an old modem for a new one. The staff is friendly and helpful.read more

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 61-38 190th Street. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Fresh Meadows Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

This was by far the worst experience I've ever had. I went in to return my WiFi router, and the…read morewoman assisting me, Julie, was extremely rude and unprofessional. She rolled her eyes at me continuously, and when I handed her the router and cables, she tossed them on the floor. She muttered under her breath, calling the items "nasty," before immediately using hand sanitizer. I felt completely disrespected and mistreated. After years as a Spectrum customer, this encounter has convinced me to switch to a different provider.

A 70 year old woman walks into the store with her 73 year old brother and what did they get? GREAT…read moreSERVICE!! I want to thank Nicholas for his patience and assistance in helping me and by brother. We asked a lot of questions which he patiently answered (and politely repeated). He offered suggestions to save us money, and was instrumental in helping us switch our service and explain carefully everything that would happen. He, and his manager, Julian, were wonderful to us. I am very grateful for all there efforts on our behalf.

My Samsung 65" frame tv wouldn't come on. After an hour on…read morethe phone with Samsung tech support, and little to show for it I called Smart TV repair. Fifteen minutes later Rashad had me back up and running. He's amazing!

My 6-year-old TV suddenly stopped turning on, and when I called Best Buy, they wanted $150 just to…read morediagnose the issue. Then Rashad came along like an angel. I reached out to him, and within two days he traveled all the way from NJ to NY and fixed my TV in just a few hours. He is professional, extremely knowledgeable, and trustworthy. I'm so grateful I found him, he saved us $2,000 and is now my go-to for any future repairs. Recommend 10000/10

Excellent customer service experience!…read more Worked with agent Ann David over the phone. She is knowledgeable, thorough and extremely patient (I ask a lot of questions!) I began the day prepared to cancel RCN service....i am happy to remain an RCN customer. Ann made what cou have been a frustrating experience into an easy one. I wish all customer service agents would be as dedicated and professional as Ann I was not asked to post a review

As has been said before by many others, this company has bad customer service. Far worse than the…read moreservice is their dishonesty. Astound is a good name for these people. The low level customer service and the way the company bilks customers is astounding. They claim to be giving you a five (5) year price lock. In my case, two months later they change the name of your promotion to Promotion for Life. They say that this means that only the taxes can go up if they do, but not the price for the service in my case, $40.00 with $5.66 in taxes for a total of $45.66. Do not be fooled. All their promotions, regardless of names, can be renamed and repriced at any time. They actively promote Autobilling, which means they take the money directly out of your bank account each month. It is not worth getting a $5 reduction to have these crooks get access to your bank account. Once you provide them with your bank account number, they can help themselves to any amount. Prices with Astound change at the drop of a hat. They do this by claiming that your plan's name was changed. What this means is that they hiked the price. Am actively going to see if I can find a better deal elsewhere. These people are nasty and only interested in bilking customers. These are seasoned scam artists.

AAA fixed my vacuum! The tech says it was an easy fix. Good job…read more However, it was pricey for an easy fix. I will omit the number for the sake of their business.

I schlepped a power wheels car to Queens from Nassau, and then went back to pick it up two weeks…read morelater, my 2 year old in tow. We got home and it had *the exact same issue as before.* I was suspicious when I was in the store because the person I spoke to first told me that he'd ordered the motherboard as I was told they would over the phone, and a few seconds later said, "I tried to order the motherboard but they don't make it." He told me it was "the power switch." Anyway, I got home and it had the same issue as ever (which is that when you have your foot on the gas, it will go for 10 seconds and then stop abruptly). I called and was told that I would get a refund "right now," and then 20 mins later I got an email telling me I would not be getting a refund and that I should bring the car back for them to try again. DO NOT USE THIS PLACE.

Quick response time and were immediately able to schedule a consultation. Everything from camera…read moreangles to pricing was explained in detail to us at consultation. Installation was completed the same week. They also responded quickly to all of our questions and concerns afterwards. They are professional and we highly recommend.

I needed to add 2 cameras to an existing security system…read more Requested quotes from several companies. Mike from Security Hawk got back to me with a price and time frame that were competitive. He came on time and took great care of the situation. He explained everything he was doing. He was kind enough to also help with parts of the system that needed some reconfiguring. I really appreciate that! Really good service at a fair price. Check these guys out!

I had an amazing experience with Precise security. Nelson was extremely knowledgeable and took the…read moretime to teach me how to use all the smart devices in my home. He also got all my cameras working and hooked them up to my phone. Very respectful and patient. Thank you Nelson

i just installed cameras around my house with precise security, cam looks good and good after…read moreservice

Cannot recommend Anthony enough. He has a great eye for placements and is meticulous (and very…read moreclean!). He was able to hang two televisions within 24 hours of reaching out and he did a fabulous job. He's also just a really nice human. Highly recommend.

Anthony is a thief. He quoted me $1500 but the job cost $2600. He did not center the TV properly…read more It's 5.5" off center. Plus the TVs are too high. They should be eye-level. I know this, bc we had to hire a different contractor to fix his shoddy work. And, his spackle/patch work is awful. He also left magic marker on our wall because he put the outlet in the wrong spot. He must have a lot of friends who are willing to write false reviews because he is not competent. Run, don't walk from this guy!

Complete waste of money and time. It never worked. Paid $20 on Friday, didn't work all weekend…read more Tried to cancel service and get my $20 back on Monday. They told me they don't issue refunds.

Want to waste your money this is a great place to do it. I keep hoping for improvement that never…read morecomes.