Terrible expensive service aside... this was my in store experience…read more Employee: sign this Me: what is this Employee: a receipt *blank face* Me: *dead stare* Employee: a receipt saying you returned the equipment At that point I already read it... but y'all just ask people to put their signature on stuff without explaining what it is?!? And be mad at when you need to work ?! I'm so happy I was returning my equipment and don't have to deal with h spectrum in any capacity every again.

Small business not your average spectrum!! Ghetto area (so…read morebeware stay Alert) Except a line and lack of employees (due to Covid-19)

Excellent customer service experience!…read more Worked with agent Ann David over the phone. She is knowledgeable, thorough and extremely patient (I ask a lot of questions!) I began the day prepared to cancel RCN service....i am happy to remain an RCN customer. Ann made what cou have been a frustrating experience into an easy one. I wish all customer service agents would be as dedicated and professional as Ann I was not asked to post a review

As has been said before by many others, this company has bad customer service. Far worse than the…read moreservice is their dishonesty. Astound is a good name for these people. The low level customer service and the way the company bilks customers is astounding. They claim to be giving you a five (5) year price lock. In my case, two months later they change the name of your promotion to Promotion for Life. They say that this means that only the taxes can go up if they do, but not the price for the service in my case, $40.00 with $5.66 in taxes for a total of $45.66. Do not be fooled. All their promotions, regardless of names, can be renamed and repriced at any time. They actively promote Autobilling, which means they take the money directly out of your bank account each month. It is not worth getting a $5 reduction to have these crooks get access to your bank account. Once you provide them with your bank account number, they can help themselves to any amount. Prices with Astound change at the drop of a hat. They do this by claiming that your plan's name was changed. What this means is that they hiked the price. Am actively going to see if I can find a better deal elsewhere. These people are nasty and only interested in bilking customers. These are seasoned scam artists.

My TV went out one day and was looking for someone that could repair. I reached out to Smart TV…read moreRepair and Rashad responded quickly. He arrived the next day, diagnosed the problem and determined that we would have to order a new motherboard. Within a few days it arrived, Rashad came over and replaced the bad board now my girlfriend can watch her cooking shows again. Would recommend this service for anyone wanting to fix their tv quickly.

Terrible experience. The provider came to my apartment and charged me hundreds of dollars for…read moresomething he could have simply asked me over the phone before coming. Definitely a scam business.

excellent communication along with exceptional service with tv mounting . Would definitely…read morerecommend his services.

Quality of work is good and Jonathan was very quick and efficient, but I wish he could be more…read moreforthcoming with the price. I was quoted 95 flat fee but paid 420 excluding tax. I understand this might be a fair cost to mount my large TV but I would prefer knowing the full price beforehand and not be surprised by the full bill.

Quick response time and were immediately able to schedule a consultation. Everything from camera…read moreangles to pricing was explained in detail to us at consultation. Installation was completed the same week. They also responded quickly to all of our questions and concerns afterwards. They are professional and we highly recommend.

I needed to add 2 cameras to an existing security system…read more Requested quotes from several companies. Mike from Security Hawk got back to me with a price and time frame that were competitive. He came on time and took great care of the situation. He explained everything he was doing. He was kind enough to also help with parts of the system that needed some reconfiguring. I really appreciate that! Really good service at a fair price. Check these guys out!

I have Comcast and what else can you say about them? They have Now XFINITY which has the top shows…read morefrom all the major networks On Demand. It's fun to catch up and keep up with the latest episodes, only with XFINITY from Comcast. I sound like a friggin commercial here. But they do have a deal here tv and internet for like $69.99. I mean if you want cable and Comcast is your only cable provider, you kind of have no choice but to choose them. I have no complaints. For the most part they do have lightning fast internet. Rarely have problems with them. My dvr did break one time, and they showed up the next day. The guy was super nice, he even put booties on his muddy boots so he wouldnt mess up my white carpet haha. Thanks dude!

Without a doubt the most dishonest company I have ever done business with. I pay for premium CABLE…read moreTV channels only to be told that I can only access those channels through an app on my phone? What the hell is that?!

Shota arrived on time and did a very professional job wall mounting our 75" Frame TV in our new…read moreapartment. The install was done with care and outcome was perfectly leveled and centered and also hid the One Connect cable behind the wall perfectly. We have more TVs to mount looking forward to working with Shota and his team.

Got the job done perfectly! They even mounted my speakers and set up the cable conduits exactly as…read moreI hoped.

This store is total bullshit. I've been taking phones and lines from here for 4-5 years, and this…read moreis how they treat loyal customers. The two people running this place are absolutely disgusting and dishonest. I bought three watches from them. I returned the third watch, but they never removed it from my account. Because of their scam, I was forced to pay for that watch for almost TWO YEARS even though I didn't even have it. That is straight-up theft. They took my money knowingly and did nothing to fix their mistake. This place is full of lies, excuses, and shady behavior. DO NOT take any phone, watch, or line from this store. They will cheat you and drain your money. This is my honest experience and warning to others. This store is total bullshit. I've been taking phones and lines from here for 4-5 years, and this is how they treat loyal customers. The two people running this place are absolutely disgusting and dishonest. I bought three watches from them. I returned the third watch, but they never removed it from my account. Because of their scam, I was forced to pay for that watch for almost TWO YEARS even though I didn't even have it. That is straight-up theft. They took my money knowingly and did nothing to fix their mistake. This place is full of lies, excuses, and shady behavior. DO NOT take any phone, watch, or line from this store. They will cheat you and drain your money. This is my honest experience and warning to others.

I had the worst experience of my LIFE coming to this AT&T location. My brother and I went to this…read morelocation a few days ago to start a brand new phone line each and had a terrible experience with one of the sales reps. Just so everyone knows, this sales reps fist name is DAVID. There are only about 3 reps that work at this location so it should not be hard to run into this guy.. and I will suggest never to work with him and probably not to go to this location at all as a whole. However, there was a manger by the name of ELI who was a gentleman and did an excellent job straightening things out after all the damage DAVID had done.. Now let me quickly get into what exactly happened.. so my brother and I started up fresh new billed phone lines each. DAVID was the rep who assisted us. First of all, he had us write our personal information down on a piece of paper (SSN included, that made me uncomfortable). I have done billed plans before at other locations and they usually have me manually input my personal information into their tablets when requested. That was the first red flag.. we where making small talk and DAVID was a very funny guy who seemed to throw out cheap shots and slick responses to things we would talk about. That was completely unnecessary and instead of me confronting him about it, I remained professional and just wanted to get the process over with. After he turned on my service and I was all ready to go, he then proceeded to complete my brothers service. He made jokes about my brothers hand writing and my brother did not like that and told him that his jokes was not funny and let's just get these bills done and no more small talk. LITERALLY 2-3 mins later, DAVID goes and says "oh it seems your 'application' did not go through". We where shocked and confused because we where not financing any phones were there should have been an application with approval odds or not. We where only simply opening new phone lines and had our own phones so we where lost and confused by what he was saying. At this point, we confronted him and asked him if he tampered with the application because of what my brother had told him about his bad jokes and slick remarks. He swore that he did not do anything. He looked like a big fat liar and this made us furious. However, we remained composed and silently walked out of their establishment. We not long after went to a "corporate" location where they apologized for our experience that we just had at this other location which so happened to be a "authorized retailer" location. The corporate guys said that it is pretty typical for authorized retailers to be very unprofessional and they always hear complaints from authorized retailer locations. They then proceeded to EASILY set my brother up with his billed plan, although mr. DAVID claimed my brother "could not make an account in their system" for reasons he could not explain. Because of all the fishy feedback I was hearing about the authorized retailer, I asked the corporate guys to please check my billed plan to see if they had did anything they shouldn't have to my account. Come to find out, DAVID did in fact charge me for a more expensive plan then of what I had requested. This made me furious!!!! The next day, I went back to that authorized retailer location to speak to the manager. Thank goodness the manager had a good head on his shoulders and he straightened everything out, fixing my billed plan to what it was originally suppose to be. Again, this managers name is ELI. In conclusion, I have NEVER had to go through an experience like this my LIFE EVER! This process was suppose to be short simple and sweet. I would suggest to anyone reading this to NEVER go to this location, but if you have to, do not deal with DAVID. DAVID has bad intentions for people and who knows how many people he has done this too. I would also advise, please only go to CORPORATE locations. AUTHORIZED RETAILERS have a bad reputation and can be unprofessional. I was almost not going to write this review but I just found out this morning that DAVID also did not put my correct email on my profile.. so now I am left no choice but to throw him under the bus. This about wraps up my experience and I hope this can help anyone deciding on a good location to go start their AT&T service. Have a good one guys and be safe out there!

Another 5 star review for Nelson. Nelson came on-time first for the estimate and then the work…read more He was able to reuse my existing cables and installed a new 4 camera system along with helping me get the software setup on my TV, IPhones, and IPads. Nelson is just a really great guy to hang around with and he really knows his security and gives you a good value and some honest tips on what he recommends.

I had an amazing experience with Precise security. Nelson was extremely knowledgeable and took the…read moretime to teach me how to use all the smart devices in my home. He also got all my cameras working and hooked them up to my phone. Very respectful and patient. Thank you Nelson

We have had nothing but success and reliability with them for many years. If you are looking for a…read morereliable low voltage contractor, you have found the right place. Bob

From the owner: New York Network Cabling and Fiber Optic offers data & voice cabling and network services for…read morecommercial and industrial customers throughout NY, NJ, & CT.(Sorry No Residential.) Our telecommunications and wiring services include, Cat5-Cat5e-Cat6 Cable Installation Fiber Optic Cabling, Termination, and Testing Business Telephone Systems - VOIP (Voice Over IP) Commercial Wireless Network Solutions - Point to Point Wireless Server Room Projects- Build, Clean Up, Relocate, etc Security- IP Cameras, CCTV, Video Surveillance Dmarc Extensions - Cut Overs - Technicians Available New York Network Cabling and Fiber Optic offers telecommunications services in New York and New Jersey including Manhattan, Brooklyn,Bronx, New York City, Buffalo, Rochester, Yonkers, New Rochelle, Mount Vernon, Newark, Jersey City, Elizabeth, Staten Island and surrounding areas.