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    Verizon

    1.0 (2 reviews)
    Open 9:00 am - 7:00 pm
    Updated 1 month ago

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    2 years ago

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    2 years ago

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    Ask the Community - Verizon

    Tech Connection - I didn't get a picture of the storefront and I can't take a picture of my cell phone with my cell phone, but here is a business card!

    Tech Connection

    (5 reviews)

    My cell phone quit charging suddenly. I hated the thought of having to replace it, losing all my…read morepics and contacts, etc. Tech Connection fixed it up in less than two hours! Fast, friendly and competent service!

    A friend's son runs a computer and cell phone service in Glasgow. I called him with questions about…read moremy iPhone and he referred me to Tech Connection on Scottsville Road, since it's in Bowling Green rather than me having to drive all the way to Glasgow. I knew Sean would not refer me to someone who didn't trust and both times I've been in there. They have been courteous, efficient, and helpful. The first time, I was looking at almost $100 for a new cell phone battery, but they cleaned the port and worked on the phone a little to try and carry me over since I wasn't able to afford that at that time. Fast forward six weeks and I was still limping along with the phone although it did need the battery. I took it in today and they replaced it while I waited. I noticed they had a very steady stream of customers in and out. Jose waited on me the first time and Nino waited on me this time. Both of them are knowledgeable, friendly, and have very good interpersonal skills, I especially noticed today that Nino was dealing with a challenging customer who had limited English, and although I didn't know the entire story, he was firm but very polite with the gentleman the entire time. They also cleaned my phone up and made sure it was shiny and the port was clean when I got it back.

    T-Mobile

    T-Mobile

    (6 reviews)

    $$

    . We went in here because we wanted to switch from AT&T who just raised our rates again for three…read morephones we had paid off. The gentleman that took care of us Shaquille was so knowledgeable about everything , what we wanted, what to do , showed us all these different things never tried to pressure us into anything he helped us. He even wrote down everything that they promised us how we'd be charged and told me to take it home with me because if I got anything different, I was to come back in and show them what it was promised me . I thought that was amazing!!! Any question we asked he had the answer!!! I think this dude really needs a raise!!! The manager at the store was amazing too very friendly very helpful. I couldn't believe how smoothly everything went. I told them that when we left Verizon for AT&T, we did AT&T inside of target and the girl told me how I'd be paying like almost $80 less a month, etc. etc. which wasn't true. I was paying the same thing I was paying Verizon. When I went to the AT&T store, they told me well you shouldn't have went through target because they're private and the people in there are private so what she promised you ...,sorry. I thought that was disgusting. Then AT&T said we can give you some discounts but you have to join AARP, your husband has to fill out forms saying that he's a union person, etc. etc. and I just thought that's not what I was told but I was stuck so once our phones were paid off, we got out AT&T and I love T-Mobile so far! We even got T-Mobile for our Internet provider $70 cheaper than what we were paying to Spectrum . And it's all on one bill so we made out with two free phones, one free Apple Watch and our Internet provider all in one bill for over $120 less than we were paying Spectrum and AT&T. 5 Stars? They deserve 100!!

    Moved to Verizon and hadn't had a chance to suspend my line with T-Mobile now a past due balance…read moreand they can't even unlock the phone that's fully paid off honestly worst customer service ever last bill paid was December because of new phone with better service because there's a past due balance now can't unlock a phone that's been paid off for 6 months

    AT&T Store

    AT&T Store

    (4 reviews)

    $$

    My wife purchased an apple iphone, 4 months ago, at the AT&T Store at the greenwood mall in…read morebowling green We had a young lady that was very professional and quite helpful during the process. She knowledgeable of the iPhone as well as well as a portable speaker and we even purchased an apple iPad. After the purchase my wife has experienced nothing but problems with her iPhone. Today my wife and I returned to this same AT&T store at greenwood mall and the same sales rep. I don't know what heck happened to her, my wife's interaction was the exact opposite that of months ago. My wife asked if she could assist her with her iphone because she was having issues getting her emails as well as other issues, Since she was so helpful 4 months ago. Her answer was no. she said she wasn't allowed to answer her questions. She wasn't the technical person, she had to call apple or go the "geek squad" at best buy. My wife and I requested that she be more respectful. This sales rep continued to raise her voice at my wife. She then threatened to call mall security my wife said go ahead. The sales rep didnt. We then asked if we could have the name of her supervisor or the store owner of this particular a t and t wireless store. She then told us she was in allowed to give her supervisor's name, which was an absolute complete and total lie. Again, I cannot emphasize enough at no time did my wife or I raise our voice to this sales rep. She absolutely rude and her behavior is what I would consider reprehensible. My suggestion until this employee is terminated to avoid this particular store. We even approached a mall security guard after the incident and explained to him what happened. He told that she even gave him problems. As far as I'm concerned she shouldn't work with the public.

    They helped me fix a locked SIM card. They were also very friendly and helpful. Whit no charge for…read morethe service.

    Verizon - mobilephones - Updated May 2026

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