I bought a iPad recently here and it stopped charging after a month of use (of course it stopped…read moreworking after the free 30 day warranty) don't know how a new iPad has charging issues unless it previously had them and they fixed it.

My husband's cell phone quit working completely out of the blue and wouldn't even turn on. I took…read moreit here this morning. He took a look at it and said "oh it's just a glitch". Worked his magic and it works beautifully. Excellent service. Very nice guy.

The service here is top notch! Louis went out of his way to help, spending extra time and doing…read morewhat he could to give me all the discounts I qualified for. Highly recommend, especially Louis.

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

This Business is Top Notch when it comes to Customer Service! They replaced the screen in my new…read moreiPhone while I waited! The do all types of repairs on phones and tablets! They also Buy used Cell Phones and have a large inventory of new and refurbished phones for all carriers! The also have Carrier Unlock Services you can pay for and Account Lock Out Services! I know I'd rather just pay them to get my phone unlocked if I forgot the password! The 2 guys who work here are awesome and super helpful! They also have a large inventory of accessories from headphones to cases so go check them out!!!

Our initial contact was by phone with (presumably) the store manager. The man was rude. After…read morethat, 3 trips to the store to get some help but got nowhere with the problem we were having with a Verizon device. The Jackson OH Verizon storefront didn't stock the item. Couldn't handle re-ordering the item for us while we were there. Sent us packing without resolving our problem. So, if you want any customer service after you go to the Jackson OH Verizon store on Main St., understand that you won't get it there. You'll have to go online and deal with it that way. The Jackson Verizon store will sell you phones, sell you plans, sell you upgrades and from then on out - you are on your own.

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

I have visited this location and the manager,Levi, is always dancing around while his employees are…read morehelping other customers when I come in there. This specific time, I asked for help with my mom's account and he threw a paper at me and only gave me his first name when I asked for it and was just nasty and rude. He obviously shouldn't be working directly with customers.

Great job on everything You all always have everything so perfect let me tell you something…read moreyou're the greatest