Just a terrible location, from the staff's complete lack of knowledge to being completely void of…read morefriendliness. Walked out for not only today but for the second time here. Go to milford mall or Trumbull mall if you are in ansonia area. Was told its not a corporate location and was privately owned i hope the owners take notice.

A Total Nightmare Experience…read more Went in for upgrades this past summer -- got rushed out of the store by an in-store employee couple, and ended up with an additional phone line we never asked for. Spent three months fighting just to get our overpayment refunded. Then came the repair situation: we were told we didn't have insurance -- even though we specifically asked for it at the time of purchase. Waited through the grace period, finally filed a claim, got the screen fixed... only to be handed a phone that now power cycles and won't stay on for more than a minute. Called T-Mobile, they passed us off to Apple. Apple refused a warranty exchange because the damage was caused by someone else's repair. Back to T-Mobile -- and right back to Apple again. Just an endless loop. To make matters worse, I was hung up on multiple times by T-Mobile representatives. Completely unprofessional, rude, and a total waste of time and energy!

We are an industrial distributor in Milford, CT and signed up with 8x8 in July 2019 to transition…read morefrom our legacy hardwire Lucent system to a VOIP system. 8x8 is a top 5 player in the global office communications market and we felt safe using them. It was 4 months of living hell. They never came out, never commissioned the system properly, over sold us on what we needed, billed us for services not rendered, charged us cancellation fees for a non performing system. I reached out to Gregg Haughten and his team solved all our problems at a reasonable cost. Granite Communications taken full responsibility for the system and we have not had 1 outage since he deployed it last week. It took 1 full day to be completely online including voicemail recordings , extension, Firewall programming, DHCP programming, etc. Granite was even able to reflash the 8x8 phones to work on his system!! On last minute notice, Gregg even came down personally to do the Training for our office staff. They have absolutely set the bar for deploying a technology solution!

From the owner: Granite Communications is a group of skilled communications professionals working together as a…read moreteam dedicated to helping you compete and win in today's competitive business environment. We partner with leading technology innovators to implement business telephone systems which improve customer service, enhance productivity and lower costs. Give us a call today to get your free buyer's guide!

When we started getting intermittent "Insufficient Signal" notices on shows we had our Tablo OTA…read moreDVR set up to record, we gave Connect Tech a call for service. Dave arrived with an assistant and quickly diagnosed a weak amplifier up on the antenna. They brought out the 40 ft ladder and had the new amplifier installed in about 30 minutes. That visit was two weeks ago and we haven't had a single missed program since. We continue to be very happy customers of Connect Tech, highly recommending Dave Riollano and his team!

Called and came out next day. Very responsive and helpful. Would definitely use again.read more

No interest in performing service. No callbacks. Disappointing. Trying to give business to a small…read morelocal operation and came up frustrated.

I highly recommend George's TV. Recently, I had George's TV install 2 large flat screen TVs and a…read morecomplicated home theater system in my home. He programmed everything, explained how to operate the remotes. He didn't leave until everything worked perfectly. Bobby and his crew were always on time, knowledgeable and his price was very fair compared to the other companies that I spoke with. Dealing with the owner of a small family business makes all the difference in the world. . Brian S. Great Neck.