Called over to this location because the one on Coliseum Blvd was having phone issues, so they say,…read moreand didn't have the product. This store leaves me on hold and never came back to the phone. I simply asked if they had a particular phone in stock

Nasty attitudes from staff. They are trying to be superior over their customers, just be pleasant…read moreand stop being buttholes. Also, some of the employees smell heavy like cigarettes.

How is this store still open? Employees have no desire to help anyone, they treat you like its…read moresuch an inconvenience and bother to assist you and answer your questions (I guess taking away from their time to watch TikTok). Both employees were unable to provide any information to answer questions (or just had no desire to). ATT could save money by closing this store because it is a waste of money and only gives customers (or prospective customers) a bad experience.

Never answers. I have called 10 times throughout the day and I always have to leave a message. Good…read moreto see that they are consistent, this company has poor service across the board

overcharges and has recently deleted allot if my channels/ service to get me oninternet which i…read moredont need but steadily charges 60 plus dollars for basic cable but greed seems to make them happy. it happens overnight and with no notice i am going to cancel them completely and get an antennae...

The only reason they got 1 star is because I had to! I'd rather burn all their equipment and throw…read morethe garbage in the yard of the ceo! Absolutely the worst internet service phone service customer service and technicians I have ever had to look at speak too or deal with. the very unprofessionalism I and many others have experienced in Pineville Louisiana alone is unbelievable. The over seas non English understanding rude obnoxious outsourcing you guys have is the worst! Pineville do better because what you have is a company that refused an elderly man and a deaf woman their special needs phone because he said they don't do that anymore. That's discrimination! And the carpet the tech ruined not to mention the glue the drilling and mess he left saying he'd return tomorrow then on the way out the door he says Oh yeah I'm off tomorrow I can't come back for another week. Disgusting and sickening the elderly and special needs recieved dishonest and cruel treatment from Optimum and its employees that is being reported to several government and state officials. Do better optimum because right now you are trash and ripping off people all over. Trash