How is this store still open? Employees have no desire to help anyone, they treat you like its such an inconvenience and bother to assist you and answer your questions (I guess taking away from their time to watch TikTok). Both employees were unable to provide any information to answer questions (or just had no desire to). ATT could save money by closing this store because it is a waste of money and only gives customers (or prospective customers) a bad experience. read more

Never answers. I have called 10 times throughout the day and I always have to leave a message. Good to see that they are consistent, this company has poor service across the board read more

As such satellite stations have slowly taken on changes during past years, I feel I've gained a an understanding of what the service company desires with regard to the skill set of the employees. IMO, the employees here will, foremost, do everything they can to assist you regarding your particular need. Their skil sets seem to indicate that selling units, lines, increasing account data, and the like is their most polished familiarity. However, expect to be treated with the highest respect and business hospitality; that will become of great comfort as being surrounded by tech can be anxious. If you have a technical question, the floor employees will waste no time taking your unit to the back to consult with an off-site specialist. There is, also, a respectable amount of inventory on-site, regarding phones, cases, etc. I have never visited and felt afterward like I didn't receive 100% possible help. read more

Terrible service from everyone involved first employee didn't acknowledge me and the second had a terrible attitude would definitely recommend going elsewhere read more

We had great service from the sales associate but totally rude service from the assistant manager. I went in to try to solve a problem and purchase another phone but due to the manager, I will not return to this store. read more