If you're in Ocean City NJ and need help from a wireless store I suggest you go off of the island…read moreor at least to the Verizon store on the boardwalk. This store on Asbury ave is without a doubt the most inconvenient Verizon store I have ever been to. The peopole working there have 0% tech experience (which is why there was a line every time I've had to go in there) and dont know much about the products and services they do offer. I went into the store to get a prepaid sim card and what shouldve taken 5 minutes to put in the new card and pay the new balance of 45 bucks plus 10 for the card and activation took hours. As I write this review, my phone is STILL not activated. Allow me to explain... I was in the store at 3 o clock. at about 4:30-5:00 I was finally leaving with my new pre paid plan all ready to go. All though the phones service wasnt activated right away, she explained the it could take up to an hour to actually come back on and start working since Verizon needs to activate it. After an hr and a half I brought the phone back explaining the service had not yet been connected so she did some looking on the computer and realized that the sim card she had put into my iPhone was not valid simcard. If I wouldnt have come back the phone wouldve NEVER turned on. (I thought it was fishy how she took the simcard out of the credit card sized case they're shipped in was not normally fastened into the cc sized case, it had been TAPED in. Yes, thats right, taped, as if somebody had taken it out at an earlier time when it was brand new, and then returned the simcard after having problems and instead of throwing it away, they taped it back in the case in which it was shipped i assuming it would work again, so instead of being treated like a valued customer, I was given a faulty sim card in the hopes that it woud work. When I got back to the store she realized that everything on the Verizon side of things was fine however the sim card was faulty. ( I wonder why? Since it wasnt a brand new sim card and had been taped to look as if it was thats why!) She then replaced it with a brandnew sim card and told me that my service should be restored within the next hour and that all that had to be done was update the new sim card information on her computer. I finally went home happy, or so I thought Another hour later (its now 7 o'clock as im typing this review my phone has still not yet been activated. Im about to walk back over to the store for a THIRD time in one day. Again, i'll reiterate, this whole process should taken 5-10 minutes. It has now taken 4 hours...d After waiting as much time that my day could offer (and then some) I had become frustrated. I withheld my discouragement inside and took pity upon the customers who were behind me. With all of this in mind, after today, I will not be returning to this store besides to pay for my montly bill. Im keeping my fingers crossed thta when i go back she'll finally be able to help me get my service on, especially after waiting this long and already have paid. Point being, the employees at this store have absolutely NO idea what theyre doing!!!! The last two times I went there she had to call customer service and have them walk her through the process. Incompetence at its greatest. EDIT: Phone is on 5 hours after I originally paid.

The staff at this store are fantastic. They answered all my silly questions (as a new iphone user)…read moreand never once made me feel inadequate. I will upgrade all my phones in this store from now on. They couldn't have been more friendly or helpful!

I can't believe your offering someone a better deal when you stuck me in a $112.00 a month phone…read morebill...I was on government funded fone and paid nothing and my first bill was to be $98.00 that was $40 activation and bill. No then it went to 112.00 then 132.00 , then 151.00! While I had Verizon watching this happen but couldn't explain why, and then my Jan 29tj date moved to 20th! And its still there and bill is still $131.00! It's sad when you took advantage of someone that's on a monthly low income living..I'm also a senior Verizon did me wrong I can't pay 130.00 and hey I told her someone messed up because im to be on 55.00 plan and to be honest I was signing up with straight talk. It's Verizon but 25.00 a month. So nobody is getting my fone after you shut me off. I figure there goes my credit so why not keep the fone to? Your fucking my credit up and I'm trying to move! Nice. Thanks Verizon. DO NOT SIGN UP WITH THESE GUYS MY experience sucked

Not shocked by all the negative reviews this place has. I came in to try and do an upgrade on my…read morephone. When I called in, they said they could do it and that I would qualify for it. When I showed up, it was a completely different story. I assume they say whatever they can to get you in the door. Again not shocked by the other reviewers.

Great service. Everyone else that I called to replace my iPhone screen was over $400…read more Thephonexchange was just over $200. And everyone else that I called said it would take 2-3 hrs. Thephonexchange was done in 20 minutes. Don't waste your time with anyone else visit these people great service.

From the owner: We specialize in iPhone repair, Android repair, tablet repair, iPad repair, HDMI repair, console…read morerepair, electronic repair, cracked screen repair, battery replacement, we repair Apple watches and water damage repair. We repair headphone jacks. We pay cash for iPhones, we pay cash for androids, we pay cash for game consoles, we pay cash for MacBooks. We pay cash for Apple watches, we pay cash for Apple computers.

I dropped off a Samsung S4 for repairs on 1/15/15...5 months later the phone still doesn't work…read more Within those 5 months there were several attempts to get the status of the phone and the promise that would be taken care of and if there was no result they would reach out to me, there was never a phone call until I started to communicate with a different representative and then I received a call the next day saying that they couldn't do anything with it....I really feel as though they just didn't want to say that they couldn't fix the phone so it sat.

Whatever you do DO NOT TRUST THESE PEOPLE WITH ANYTHING! They claim to fix glass on iPads and…read moreiPhones. Trust me these repairs are done so unprofessionally it's sickening. The glass used is paper thin! It breaks again within weeks. I had 4 things fixed here and the glass broke for no reason at all (again)on 3 of the 4. They are rude and snappy (except for chip) behind the counter. The attitude on this little dark haired guy almost got him drug over the counter and taught a lesson. One time I entered early in the morning and the whole place smelled like POT! perhaps this is why things are not fixed right? Anyway I have better things to do than to make things up in a review. My service was so awful I had to share it and perhaps save so,e other poor hard working person the same aggravation. Just don't buy anything or get anything fixed here! Your better off tossing your money over the rt 52 bridge and making a wish. James - northfield

Great price and even better service! My Ps5's hdmi-port needed to be replaced and Baran was very…read moreknowledgeable and communicates everything from the pricing, to the timeline, and about the work he did. Fantastic job, definitely recommend if you're having any sort of console trouble, not just PlayStation and retro too.

From the owner: Cell phone,tablet,computer,game console or motherboard issue, we are equipped to handle it all with…read moreprecision. As the owner and technician, I am dedicated to providing unparalleled service, ensuring your devices are restored to optimal functionality quickly and efficiently.If you have any question you can call,email,text or visit GadgetSolutions today!

The sales representatives greeted us upon entering the store and were swift with getting to assist…read moreus. The representative was polite and knowledgeable. Came in the next day and a new representative was present. He was also polite and capable. I recommend this store.

We went to this location to switch our providers. Service…read morethat we received was excellent. The person that assisted us was Kailey, she was very knowledgeable and polite. It was a pleasure to work with her!!!

No customer training for the representatives. She acted annoyed with my questions. Then when I…read moreasked if they would put the screen on my phone 4 me, she rolled her eyes. She seemed like she didn't want to be bothered and her eyes were red and glossy. I wonder who is running this store? Horrible customer service

Ok- so my phone died, I locked myself out of my house, I had 3 kids under 10 out in the pouring…read morerain without my car, and I only had a credit card and 6 dollars! The salesman at the store was very helpful! He graciously charged my phone, and helped me figure it all out! To access my contacts to retrieve numbers I needed, he offered to help me access my iCloud account. As a verizon customer, I would say I was very thankful for this store today!

Great experience I had my laptop battery replaced and it was quick and reasonable priceread more

Went here to get my desktop computer repaired. It was powering on but not showing video. He…read moreclaimed that it was either the CPU or the Motherboard. Pretty much just guessing and without proper diagnosing. If I come to you as a paying customer I expect you to do your job and tell me what the EXACT issue is, not just assume its the most expensive components of the computer without doing proper troubleshooting. Typically with something like this you would start with changing out the RAM and seeing if anything changes. Both CPU and Motherboard were still under warranty so I replaced those parts and brought them to him to install. He then claimed one of my ram sticks were bad ( which I believe to be the issue all along). For whatever reason he wiped out both of my hard drives on my computer. Without even informing me. One of which had 2 tb of storage. Completely unacceptable. When I brought him the last part I stated to him that I needed windows installed. ( If he was actually legit he would have known that windows was already installed on the M2 drive). Esentially I paid $300.00 and supplied parts for something minor (bad ram). At no point was he clear or communicated the EXACT issue, cost, or anything. I explained to him even if his rate was 75hr he did not spend 4 hours to install 2 parts wipe out my drive and install windows, but he was adamant that this was $300.00 of work. I called him after getting home and hooking up the computer to ask why my hard drives were erased, he played dumb and claimed that he informed me that they would be (Also a lie) and to unplug and plug them back up. I do not find him to be honest or do good business, and I urge people to take their business elsewhere.