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    Verizon Authorized Retailer, TCC

    3.0 (2 reviews)
    Open • 10:00 am - 8:00 pm

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    Breezeline

    Breezeline

    (16 reviews)

    I find it impossible to speak to a loyalty agent at Breezeline. You are put on hold by agents in a…read moreforeign country for up to an hour. Of course if you're looking to add to your account or give them more money you'll get through almost immediately but God forbid you need anything else! I'm over paying for my internet service. I'm out as soon as I find a replacemen.

    I have been with this company since building my house in 1990. they have changed names many times,…read morebut it still from the same place. Now it is Breezeline. I have had an issue with my TV reception since a tree fell on the wires across from my home. PP&L cut the tree and the wires went almost up to where there were before. My TV reception, on all 3 boxes, went out immediately . When the wire was lifted I got partial reception. Internet, and phone never went out, but I could only get certain channels in HD. This exact same thing happened several years ago when it was still Metrocast. The tree that fell on the wires was almost in the same place. My TV went out until they cut the tree and the wires went up. Same problem on 3 TV'S. As with this situation, they kept sending " ALLEGED TECHS" out and kept telling me I had to get new boxes (TiVO) to get better reception. I went for their blabber, and still no remedy. It took 4 months for them to send a bucket truck, and inspect the wires that went down. They linemen told me one of the connectors was loosened, after which everything was fine. That is until this episode. Now the " ALLEGED TECH" tells me that the old TiVO boxes are the problem, and I need to upgrade. I am no t a moron. All 3 boxes wouldn't go bad all at once, and only when the tree came down. He told me they won't send a bucket truck out to inspect the on the pole as long as I have internet and phone. What is this? A Meatloaf song ? "2 OUT OF 3 AIN'T BAD". I have called customer service . What a joke that is. I am thinking on pressing 2 for Spanish. I had 2 years of Spanish so maybe I will pick up a few words, because I sure as hell can't understand "ALEX" or "Richard" A.K.A. HOP SING. On one call I asked to be sent to the loyalty dept. I was put on hold and listened to "BLUE BLUE" FOR 2 1/2 HOURS. I made it to a 7 minute wait time. The next thing I heard was " You Wait Time Is 24 Minutes. Version just strung fiber in front of my house. That is my next move. Loyalty means nothing to these people. They really SUCK ! 36 years and this is what you get. Lets not forget the ridiculous amount of money for this lousy service also. Anyone ever notice all their advertisements showing people and families smiling, and laughing. That was after they sent their equipment back to Breezeline. John M.

    JR Communications

    JR Communications

    (1 review)

    I had the worst possible experience dealing with this cable company. I moved to a new location and…read morehad to cancel service temporarily . Two days before i was scheduled to move I checked my bank account and saw Direct TV had taken 500 hundred dollars that I Did not authorize, I then called to find out why they had taken my money being that the temporary cancelation was free because when i moved in my new place the service was going to be turned back on. When i called them i spoke to several different people and no one could answer why 500 hundred dollars was missing from my account, they tried saying it was not showing up on their end so i had to have my bank fax over a statement showing that they in fact took the money. one woman i spoke to was very nasty to me and told me i would have to wait 5-7 days so it could be reviewed..i was furious about waiting because i needed the money to move, i then demanded to speak to someone else and eventually she hung up on me. My bank said they would then take the situation over a gave me the money back. After I Got settled in my new place i then called to have service turned back on(against my better judgement) they sent a guy out to my house and when he arrived he looked around and said he did not have a ladder or the proper tools to install the equipment....I again was furious and called his manager and he said he would come out to install it and he never showed up. I called Direct tv again a few days later and had my service terminated. The way i was treated throughout this whole experience was unbelievable i will never deal with this company again!

    From the owner: JR Communications has been serving the Northeastern PA area sInce 2009. We pride ourselves in…read moreproviding the best service and entertainment experience to our customers. As your local authorized DIRECTV Dealer, we offer the very best in satellite TV packages with unbeatable value and local service. Call us today to cut the cable and we can set you up tomorrow with the best in television entertainment (next day install is subject to availability).

    Verizon Authorized Retailer, TCC - mobilephones - Updated October 2026

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