I couldn't be happier to share my honest review of TGDB. My mom has been there for nearly two…read moreyears, and from the very first tour, I knew this place was truly special. TGDB offers a warm, welcoming atmosphere, a wonderful variety of activities, excellent food, and exceptional care provided by a team that feels more like family than staff. What gives me the greatest peace of mind is knowing that any questions or concerns are handled quickly, professionally, and with genuine compassion. My mom feels safe, supported, and happy--and she proudly calls TGDB "home." If you are considering assisted living or memory care for a loved one, I can't recommend TGDB enough. Don't pass this one up--you won't regret it.

I'm happy because we are exactly where we need to be at this moment in our lives. I felt at home…read morewithin a couple of days of moving in because of the staff, amenities and dining and the needed support and assistance from the moment we entered beautiful Tuscan Gardens. It is with pleasure that I write this review for Tuscan Gardens of Delray Beach on Sims Rd. In December, I found out we had 1 month to find and to get settled in Assisted Living which was a daunting task because I had an awful experience when I was discharged from the hospital. The rehab facility was my worst nightmare. I swore that I would figure out my options while I had control over my future living. I believe that everyone approaching this next step in life should be exploring what's ahead and touring places now. It will give you peace of mind. From the moment we entered Tuscan Gardens and said hello to Marie at the desk, I knew this was a warm and welcoming community. Marie is there to assist anyway needed. We were then excited to meet with Andrea, the Community Relations Director who took us on a tour. She took her time and showed us around. Andrea answered all of our questions and gave us a chance to talk with residents. Some have been here for years. They were all very happy with their experiences at Tuscan Gardens. That was all we needed to know. The residents are very open and helpful. Before we completed our tour with Andrea, we signed our reservation agreement knowing we found our new home. What a relief it was to begin the process of moving in! Within a month, we were settled and living happily at Tuscan Gardens. This review is a tribute to our new life here. You will find answers to your questions and how Tuscan Gardens meets the needs of their residents. I'm happy to share our experiences in hopes it will help you on your tour. It is the biggest move we've ever had to face and I believe you will find this assisted living is a next and most important step. We are thrilled here and find Tuscan Gardens a very positive environment where all of our needs are met. Activities, events and trips with available transportation: I wish I could show you the photo feed of residents enjoying the lifestyle which are found on our Channel 3. The pictures show holiday events, daily activities and most of all, happy residents enjoying the lifestyle. I pick and choose from the social activities because I'm very happy just being on my recliner in my apartment. The choices are many including a weekly restaurant trip. Services: Whatever you need is here. I must personally thank Sergy who is the person who took care of us as we were setting up our apartment living. Any time I need maintenance and setup services, I put in a work order request and then Sergy appears to quickly take care of things. There is extensive medical care based upon a resident's level,of care. There are 5 levels of care so there's no need to change assisted living arrangements because they also provide memory care. I love the social connections because most residents engage us as I also reach out to them as well. The social connections are very important and encouraged so Tuscan Gardens does many things so residents can be together if they wish. Floor Plans and Levels of Care: There are several floor plan options including a studio, 1 and 2 bedrooms floor plans. There are 5 levels of care. I'm a resident who is independent living while my husband receives Level 1 care. There are 5 levels of care including memory care. We are in the Chianti apartment and find it very spacious for 2 people with lots of closets and kitchen cabinets storage areas. It is bright and the floor plan is very open so we feel very comfortable in our beautiful unit. We couldn't be happier. Dining: The dining room is lovely and well appointed. I never miss a meal though nor could anyone walk away hungry because they always have 2 special entrees at each meal as well as the always "Available Menu". The best part of the dining experience is the wait staff who are very friendly and accommodating. I could tell you the names of our servers because they too are friendly and very responsive. They appear very happy to be "serving" us. It is a very relaxing time to talk with other residents and a time to enjoy the meal. Thank you Natasha for the tone and food that we enjoy. Amenities When you check the website, you will find a wealth of information including a very long list of amenities including an exercise room, beautiful theater where movies are played twice a day, Happy Hour (my husband's favorite time) because they have entertainment while relaxing and mingling, a salon and therapy area, spaces for hobbies like art and games, special events and luncheon trips. There's much more to see on their website so it would be a definite way to find out more about our beautiful, spacious and open layout throughout the community living space, a lovely dining room with very tasty food

Absolutely do NOT trust your loved ones with Elegance Memory Care. Zero stars…read more We had a horrible experience with this facility while my grandmother was there, and I would never recommend it to another family. Despite being sold a polished image and promises of excellent care, the reality was heartbreaking and neglectful. My grandmother was supposed to be on multiple anxiety medications, but the staff consistently neglected to administer them. She had very clear care instructions--like cutting up her food because she could no longer do it herself--but they ignored this too. She was often served entire pieces of chicken or ravioli, which she ended up eating with her hands. Despite repeated requests and documentation, they refused to follow these basic instructions. Over the course of a year, they went through at least four or five activity directors. There was no consistency, and the activities were virtually nonexistent--just the occasional bingo game or YouTube video. It was clear the staff were doing the bare minimum, if that. Worse yet, there were serious hygiene and safety concerns. My grandmother would often be left to sit in soiled diapers for hours. You had to go find someone and beg them to change her. She was a poor sleeper, and we discovered--after having to install cameras--that they were putting her to bed far too early and not checking on her at all during the night. Though we were told they do two-hour checks, this was a lie. On many nights, she would go to bed at 9 PM and wouldn't be checked on until 7 AM. During that time, she was left to wander her room unsupervised, leading to multiple falls over just a couple of months. The facility constantly smelled like urine. The staff spoke mainly in Creole and were often rude or dismissive. Only one or two people genuinely seemed to care--but they were clearly overwhelmed and couldn't manage the 30+ residents on their own. We were also told cameras were not allowed, which is not true unless it's a shared room. Don't let them bully you--know your rights. Since moving my grandmother out of this facility, her care has improved dramatically. Her new home has a psychologist on staff who immediately identified the need for anxiety medication. She now sleeps better, is calmer, is helped with eating and hygiene, and is actually checked on throughout the night. The contrast in care is staggering. Management at Elegance was unresponsive and dismissive. We asked repeatedly for help--simple things like ordering nightlights or bed alarms--and they would either ignore us or disable them. Do not be fooled by the nice appearance of this place. They will promise you everything and deliver nothing. Your loved one deserves better. Ours finally got it--just not at Elegance.

My family members collectively got together to search for an Assisted Living/Memory Care facility…read morefor our brother. Over the past few years, as his health issues continued to decline, we felt it was time that he could no longer live alone. We spent days and weeks tirelessly visiting multiple facilities from North Palm Beach to Boynton Beach in order to find what we felt would offer the best care for our brother. After completing all of the visitations to other facilities, we chose Elegance Senior Living and here is why. From the moment we walked into Elegance we were greeted as if we were family. Jennifer, the Marketing Director, was of course our first contact with any of the staff. Never at any time did we feel pressured by her or treated like just another number as we did from some of the other facilities we visited. We actually visited Elegance three times before making the final decision, including bringing our brother along for an evaluation and to get his feelings about what was to be his new home. After our third visit we knew it was going to be a perfect fit for our brother. We met with Jennifer and Elcuby, Executive Director, who helped making our brother feel right at home. It was encouraging to witness the time and care they afforded us to help with a seamless transition. Veterans also get special treatment at Elegance. Our brother is a Veteran who served 23 years In the Navy. He has been diagnosed with legal blindness and has had multiple surgeries including recent triple bypass heart surgery and also suffers from dementia. While addressing our concerns with other facilities about his multiple conditions, we received the best answers on a plan for our brother from Elegance. He is now living at Elegance and is the happiest we have seen him in years. All of the staff already love him, and he is feeling right at home. I would also like to acknowledge the Nursing Staff and Nurses Aids who are extremely gentle in caring for our brother. If you are considering placing a loved one in this type of facility, look no further.

Best memory care out there! My friend's wife lives here. I have been to many memory care places for…read moremy dad but have never seen one like this one before. It's very clean and beautiful and the meals look great. The memory care manager does exercises on a blackboard and I have never seen anything like this done at a memory care before. She challenges the people with all these questions and interactions. I've watched a few times and I appreciated how she changes it up so everyone can participate and answer the questions. My dad was on the lower functioning side and I wish I knew about a place like this when we were looking for a place for him. I highly recommend this facility to anyone looking for somewhere to put a loved one with dementia. Top notch and very impressive brain work!

Just moved my mom into American House Senior Living on Jog & Boynton, in Boynton Beach. Ken…read moreRosenberg, Director, is the Best. He has been there for us constantly as we transitioned my mum from her home to American House. The staff and the current residents at American house couldn't be more welcoming and friendly. Definitely a feeling of family is immediately felt when you become a resident of American House. If you are looking for an Assisted Living / senior living facility for your loved one, please call Ken Rosenberg to set up a tour of the facility. I'm sure you'll be glad you did.

This facility exhibits serious and ongoing deficiencies in both operations and resident care. Staff…read moreconduct is consistently unprofessional, marked by indifference, lack of accountability, and a failure to perform even basic caregiving responsibilities. There are significant safety and maintenance concerns that appear to be routinely ignored. The building is in a state of clear disrepair, with needed repairs left unaddressed. Sanitation conditions are unacceptable; bathrooms and floors are frequently dirty, and there is a persistent and concerning presence of mold and mildew throughout the facility. Most alarming is the apparent neglect of residents' fundamental care needs. Basic hygiene is not consistently provided, with residents reportedly going without regular showers due to staff inattention. This represents a failure to meet even minimal standards of care and raises serious concerns about regulatory compliance and oversight. The overall condition of the facility--both in terms of physical environment and quality of care--reflects systemic mismanagement. Prospective residents and their families should approach this facility with extreme caution and strongly consider alternative assisted living and memory care options in the West Boynton area that provide appropriate standards of safety, cleanliness, and resident care.

Had an excellent tour and very informative. Sorry that you are currently full we will have to keep…read morelooking as we are in current need. if we cannot find something soon we will return to get on the wait list.

If you want a real genuine person and place for residents suffering from memory loss and dementia…read more Call Summer Halstead at Pacifica Palm Beach Memory Care .. she genuinely cares and takes the time to talk about what to expect in cost and care and most important how to transition your loved one from home to community Call summer today you will be pleased

Fun, loving management team who deeply care about the well being and happiness of their memory care…read moreresidents. Great leadership with a hands on Executive Director, Kathleen, an outgoing, passionate sales team led by Summer and a knowledgeable DON, Cindy. I highly recommend Pacifica Senior Living at Palm Beach, FL.

Excellence! Courtyard Gardens is what elder care should be. After he suffered a major seizure, I…read moreurgently needed a memory care facility for my 65-year-old husband with Alzheimer's disease. Courtyard Gardens was recommended by my Alzheimer's support group, who had their spouses there. Soaring ceilings (even in the bedrooms) lend a bright, airy feel to the place. It resembles a resort rather than a care facility. But the real beauty of Courtyard Gardens is the caring, loving hearts of its staff and administration. The aides have a caring, playful relationship with the residents and each other that creates a buoyant atmosphere. The administration is on-task and effective. They listen to the residents and their families and quickly solution any concerns. They are also proactively on the lookout for how they can enhance the quality of life for each resident and the community as a whole. After all the nightmare stories about care facilities, I never dreamed I would find a place like this. This is the place you want if you are looking for assisted living or memory care for your loved one.

Courtyard Gardens is an assisted living and memory care community…read more It is a 1 level building and it is kept very clean and attractive. The residents have small apartments of their own unless they are in memory care where they may share an apartment. There are 3 meals a day, cleaning and laundry service for each resident. There are also varied activities during the day. Plus a beautiful patio. The staff is friendly and ready to give assistance when needed. It is a good choice when looking for a loved one that needs extra care!

Such a beautiful community! Everything is so clean, well maintained, and inviting. I highly…read morerecommend.

I found myself suddenly in the position of searching for Assisted Living for my mom this past…read moresummer--from 3,000 miles away. I am *incredibly* grateful to have found The Arbor at Delray via extensive searches of various search engine reviews (note: they thankfully have a lot more reviews, and quite positive ones, outside of this particular engine). It was very easy to connect with the leasing team. I worked predominantly with Jarrett from start to finish, and I cannot sing his praises loudly enough. I was able to get a complete video walkthrough tour in real-time with him on short notice, he helped us to navigate the challenging situation of a nebulous rehabilitation discharge date, answered all of my questions thoroughly, and was SO communicative and helpful throughout the process, well after his job was complete. He went so far above and beyond for my mom in getting her set up once she arrived. My mom has been at The Arbor at Delray for almost three months at this point, and she has adjusted really nicely, which is a HUGE testament, because like so many, she was quite resistant to the (very necessary) transition from independent to assisted living. She went from pleading to return home from rehab rather than enter any assisted living (not yet having seen The Arbor) to asking me to sell her independent living condominium after moving into The Arbor. During the time that outside home health services were visiting her, I repeatedly received the unsolicited feedback from them that this was among the nicest facilities they'd ever visited and that they would be thrilled to have the opportunity to reside their themselves. One of them joked that she was scheming how to break her own hip to qualify and referred to it as the "Taj Mahal of Assisted Livings." If you're looking at The Arbor, keep looking. I couldn't be more delighted and RELIEVED that our search led us here and that we were able to secure a spot for my mom where I can know that she is well-cared for in a clean, cheerful, respectful environment... with GOOD FOOD TO BOOT. My mom actually likes the food (did I mention the filet mignon that's on the "always available" menu)- which is quite high praise coming from her and not exactly typical of assisted living settings. She describes the nursing staff as universally polite and helpful, and I only wish she had the energy to attend the various lectures and singalongs and brain games and casino nights and ballet recitals and alllllll the things that this vibrant community offers. Seriously, I am grateful every day that The Arbor was an option at the time we were searching. Thank you again Jarrett for helping to make this happen, and thank you also to the rest of the team - Jennie, Zusy, Teresa, Karen, and anyone else I'm forgetting - for your care of my mom. I am eternally thankful.

As a professional caregiver who worked inside this facility accompanying a memory care resident, I…read morewant to share what families should know before placing a loved one here. This facility is expertly presented. The marketing is polished, the awards are visible, the tours are warm. What I witnessed working inside tells a different story. Staff yelled at residents, the people in their care. This was not an isolated incident. I also observed a resident being kept isolated in her room, apparently because staff did not want to manage her. When she told me she was hungry, I helped her into her wheelchair and brought her out myself. No one on staff had responded to her. On medication: I personally observed and reported improper medication administration to both the facility and to my agency. Families should ask specific, detailed questions about how medications are tracked and by whom. Here is what I think families most need to understand: the staff know when they are being watched. When families visit, the tone changes completely, the staff smiles and are exceptionally friendly. The moment they realize you are not a visitor, that you work there, that you live there, the warmth disappears. That gap between the performance and the reality is the most important thing I can tell you. At $3,600 to $6,895 a month, families deserve more than a facade. I share this not out of personal grievance, but because your loved one will be there when no one is visiting.

Update: While I live thousands of miles away and due to low income I cannot visit often, I have…read moreheard and regularly receive reports from family members who have been there more often. Artis Boca Raton is one of the best Memory Care Homes in the area, and I feel reassured and have some comfort, in knowing that my mother is in kind and competent hands. While I must stand by all I said in my earlier, fair review - which had favorable things to say about Artis Boca Raton - it is important to give an update as well. Caring for elder people with dementia is a vitally important and very difficult job. While I wish I could "see for myself" more often, I trust from what family members have told me, that my mother is safe, well cared for, and far more comfortable at Artis now. This means so much to family members, who by the cruel twist of fate cannot be there more often. My mother means the world to me, so I wished to thank Artis Boca Raton for taking such good care of her while I cannot.