This review is long overdue. Dr. Chester assessed my son in December 2025 and January 2026. My son…read morehas had several evaluations in the past, but none were as thorough as Dr. Chester's. He truly took the time to get to know my son and see him as a whole person--not just a diagnosis. The assessment process was so engaging that my son actually thought he would be seeing Dr. Chester weekly for therapy! Dr. Chester also took the time to review the entire assessment with me, carefully explaining each section and what the results meant. His evaluation was so comprehensive that when I called an IEP meeting, my son was able to receive an additional service based on the findings. Of course, every case is different, but this outcome shows the impact of Dr. Chester's exceptional work. My son still talks about him and asks for him every week. I truly wish Dr. Chester offered therapy as well--he made such a positive difference for my son. Thank you so much, Dr. Chester!. Logan and Mom

We had an excellent experience with Dr. Adam Chester. The mental assessment for Alzheimer's…read morediagnosis was extremely comprehensive and in-depth, which gave us a clear understanding of the patient's condition. He was kind, patient, and took the time to explain everything in detail, making sure we fully understood the results and next steps. The patient felt very comfortable with him and genuinely liked him, which made a significant difference during the evaluation. Dr. Chester showed a genuine interest in knowing the patient as a human being, taking the time to understand his life, experiences, and personal struggles, which made the evaluation feel thoughtful and personalized rather than clinical. Even though the assessment was conducted in English, Dr. Chester thoughtfully evaluated the patient in his native Spanish as well, ensuring that there was no language barrier affecting the results. His report was very thorough and even included practical recommendations to help improve the patient's quality of life. We were so satisfied with the entire process that we plan to return next year to monitor the patient's progress. In addition to being highly professional, he is also a very personable and approachable doctor. Another plus is that his office is located on a quiet street lined with beautiful tall trees, creating a calm and relaxing environment--perfect if you arrive a few minutes early and want the patient to feel at ease before the appointment.

I DO NOT recommend this company. We have had to deal with many scheduling issues and call back…read moreproblems. They are very unprofessional and having to deal with them is very stressful for the client and their family. When we were told that they would do better, our very next issue we were disappointed. Again, not professional. Clients and their families have enough to deal with in life without having to constantly deal with people who call themselves professionals that don't act professionally.

Working with Helaine has truly been life changing! Over the last decade I've worked with a variety…read moreof therapists and have never experienced this level of healing, self-understanding and forward progress as I've made with Helaine! I always walk out after feeling as if I'd just done 20 sessions in her one. Yes, they are that powerful. Her ability to combine 35+ years as a therapist, more holistic modalities than I knew existed, while also being a shamanic healer and intuitive is a combo that cannot be beat. Helaine gets the root of the issue and has the talent and skill to bring to the surface what's really going on. And even better, move through and beyond it. I also find Helaine hysterical, on point and the real deal!! My intuition is stronger than it's ever been and I have so many tools to continue thriving in my life and to share with others. Forever grateful!

I do not know what Lauren A. from NJ is talking about. Helaine is one of the most caring, loving…read moretherapists I have ever known. She completely cares about her clients and is an incredible listener. She also has the added bonus of coming from a spiritual point of view, which I love. Helaine has very talented and capable interns as well, for people who need to seek therapy on a sliding scale. I would recommend Helaine to everyone I know and I do!

What a great team of caring and knowledgeable people. From the administrative end to the counseling…read moreside, it's been a pleasure. They are also multilingual and culturally savvy!

The Avedian counseling center really helped me and my family! The therapists were very professional…read moreand compassionate. The office is comfortable and inviting. Thank you Anita!

Ella has helped my husband and I through a very difficult time. Both my husband I feel genuinely…read moreseen, cared for, and understood by her. She does her best and leads with her wisdom and her heart. We're so grateful we have her to help us through our ups and downs. She has been a gift in our life.. a saving grace that has helped me personally through one of the most challenging times in my life.. in a time where I felt I needed grace and precision in every step taken and during a time when I felt everything around me may collapse she helped me get to a place of peace and stability. We're so grateful for her.

Ella came into my life during one of the hardest times I've ever faced -- my breast cancer…read morediagnosis. From the very first session, I knew she was special. Her calm energy, deep intuition, and genuine compassion were unlike anything I'd ever experienced. She guided me through overwhelming fear, anxiety, and uncertainty with grace and strength. Ella's hypnotherapy sessions helped me find peace and clarity when I felt completely lost. She gave me tools to stay grounded and hopeful -- and somehow, I truly believe she helped my body heal, too. When it came time for my surgery, I was centered, calm, and confident -- something I never thought possible. I got through it with flying colors, and I know in my heart that Ella played a huge role in that. She is truly a Godsend -- gifted, intuitive, and compassionate beyond words. I honestly don't know how I would have managed without her. If you're going through something difficult and need genuine support and healing, Ella is the person you want by your side.

I am not a patient yet at San Fernando Valley Community Mental Health Center. However I been a…read morepatient with Department of Mental Health over 7 years. This is one location that truly cares about people and ones wellbeing. The front desk was my first interaction with San Fernando Valley Community Mental Health Center who then connected me with Jessica Clark and Kevin Morgan from Access center.  My chat with Kevin help me realize that continued mental health is important key element. Which can help you; 1.)Get a job 2.)Have a balance life 3.)Live alone to give a person self independence to succeed in life Kevin is truly a gem and a wonderful person to connect with as a social worker. He is transparent, caring awesome man.  Words can not express my gratitude for Kevin's and San Fernando Valley Community Mental Health Center.

not good , you will get worse for sure both mentally and physically…read more rush ...rush...rush...

I have the best therapist after going through 4 other therapist and starting to think it was me…read morebut I found a good therapist and things are really going well . So don't be afraid to speak up and find a different person if your just not comfortable

I honestly can't believe the lack of compassionate care & professionalism I experienced today. I…read morebooked an appointment with Nora Macreedy about a week in advance. She responded to my call with a blocked number, her original listed number no longer works. Things happen, people get delayed. But I waited for 30 minutes after my appointment should have started. They had no one at reception and I repeatedly tried the buzzer with no success. A woman completely ignored me as she walked by even though I was clearly in need of assistance. Therapeutic care is important, the last thing anyone should be subjected to is feeling like they aren't important. That's how this center made me feel today.

Hey there staff at insight treatment, thanks for giving me my buddy back- literally and…read morefiguratively. A friend of mine moved a couple years ago out to the west coast and sort of dropped off the grid, not to say anything but he didn't have the best influences around him. His family, shortly after some events moved, but they came back a couple years ago. And I'm so happy to say he's been good- openly he said he'd been going to therapy and it made him a lot more aware of his adult decisions, he still uses the program at least as far as I can see he's even taught me some things. He's been very straight edge (wearing that title with me proudly) and he's back to the East coast.

Poorly run facility that has very young staff with inadequate experience. Corporate run facility…read morein a sterile environment that is geared solely toward treating teenagers and not adequately setup to support adults facing real life issues who are admitted as part of the entire insurance industry scam that takes place these days. Be sure to adequately read all of the fine print during your intake process, as their admitting staff is very sneaky in the ways they pressure you to sign with them. It was like I was being prosecuted by two defense attorneys when I was undergoing my initial intake procedures with CBH - formerly insight. Read the other reviews on insight and you will get a true feeling of how the facility is still poorly run today. Care quality can be vastly improved, as one of the therapist is not even licensed and still trying to acquire their mandated hours while working on the job and providing treatment. The level of therapy is self evident and not up to par with previous therapist I've worked with outside of CBH. The actual facility itself is cold, grey and white in color inside and is essentially a former concrete warehouse turned into an office/therapy setting. Epic failure if you ask me. Their are three windows to the outside world from the inside, there are clear enamel covered concrete floors, and do be fresh white paint slapped on the walls to give the fake appearance that the facility was recently remodeled. C'mon now, anyone can apply a bandaid over a wound to hide the truth the lies beneath. The doors and sound proofing between therapy rooms are so poor that they have to use "white noise machines" to mask your therapy sessions from other clients to abide by HIPPA rules! Just buy areal solid wooden door and use weather stripping and endure your office doors seal adequately and add some carpet to each room and they will be more sound proof. It doesn't take rocket science to see that the facility management is poorly run at CBH. Kaiser Permanente and UCLA have better run and managed IOP programs if you do your research. It is unfortunate as the staff really try their best; however they really are just reading off scripts quite often in group therapy sessions and it's apparent when you are enrolled in the program that there is plenty of room for major improvement in their IOP program overall. Corporate run facility that is in the money making business, not healthcare industry! There is no empirical evidence nor data that can back up their claims that they are truly interested in treating each of their clients uniquely difficult mental health diagnoses. Some of their external staff has even mentioned that the Van Nuys facility is lacking far behind in comparison to the Pasadena, Los Angeles, and Manhattan Beach or Redondo Beach locations. There is definitely vast amounts of room for improvement in this facility. For the amount of money they charge your insurance, you'll never be able to receive that same expected level of mental health care at CBH.

the intensive outpatient got me started in a difficult transition from inpatient during a flagged…read moreaccount situation but despite this I got all basic services within 2 weeks.

Do not come here if you are looking for a therapist or psychiatrist. They mostly rely on nurse…read morepractitioners who are clearly not adequately trained. I booked an appointment expecting to see an actual psychiatrist at 8:00 AM. I rushed to get there on time, and since I don't have a car, getting to this appointment was difficult. Despite all of that effort, Lalita Davidoff never showed up. I waited in the office until 8:45 AM with no communication. She eventually called me, and based on the call, I highly doubt she was even in the office -- it sounded like she was at home. This was supposed to be my first appointment with her and she created an awful first impression. I gave her the benefit of the doubt and assumed maybe she had an emergency, so I agreed to take the call. Instead, she acted as if nothing was wrong and showed no acknowledgment of how unprofessional the situation was. The only reason I agreed to continue with a phone appointment was because it took weeks just to get this appointment, and I urgently needed care. Honestly, not being seen at all would have been better. I wasted hours of my time. She was extremely cold, dismissive, and immediately started talking about putting me on medication without doing a full evaluation. After researching the medication she prescribed, I realized how inappropriate it was to recommend something that strong without ever meeting me or conducting a proper assessment. It genuinely felt unsafe. I also truly believe that after I mentioned her tardiness, she became defensive and blamed me -- even going as far as to gaslight my mental health concerns. The entire interaction was unprofessional, careless, and unacceptable. I will be reporting this provider to the medical board. No one seeking mental health care should be treated this way.