Flirted with my bf the whole time in front of me, when other people walked in, they did not receive…read morethe same attention the employees were giving my boyfriend.

Excellent customer service! I shopped at Zumiez for the 1st time in search of a skateboard for my…read more11 yo son. The assistant store manager was exceptional. She helped me equip my starter skater with age appropriate gear. She listened to what I wanted and helped me pick out items within my budget. Such a great experience!

Just horrible and rude and poor quality equipment. Save yourself the trip and go to a big box or…read moreorder online.

This store offers a plethora of new and gently used sports equipment and accessories…read more Although I'm in the market for a barbell, they are currently out and offered to put my name on the waitlist. When it's available, the customer pays online and picks up curbside. If you play any sport and are in need of equipment, consider checking their inventory before shopping elsewhere.

I took my bicycle in to have it looked at before riding it this summer. The young man who helped…read moreme was great. I have always had a good experience with Agee's. I highly recommend them.

Been going to Agees all my life. Went in to buy a bicycle and asked for the newest model year of a…read morecertain bike that I had heard of. I even asked the guy was this the newest model for 2024 and he gave me the runaround and said they didn't give years to the bikes anymore. I should've walked and went to another bike shop but instead I dropped $1200 on a bike. The bike is nice but the sales person ruined my longtime confidence in Agees. One of their employees told me that all their money is made on internet sales and if that's true I guess that's why the in store customers don't matter anymore. You can see the change in how their attitude in customer service is changing. Two years ago I did a review saying that after 51 years I can say Agees had always been good to me. I CANT SAY THAT ANYMORE!! Such a shame!!

THE MOST UNQUALIFIED PERSON WORKING AT THE GUN COUNTER…read more I looked online for ammo specials and I saw Blazer 9mm ammo for $14.99. I drive down there and she Mike at the gun counter if they had any, because I didn't see any where the 9mm ammo is. He said "We don't have any". I told him that was odd because it was clearly on the website. He looked bothered about my question and he responded " They might come in tonight" and that the website doesn't update. I said ok and continued shopping. As I was walking I saw a display full of the Blazer 9mm ammo as advertised. I thought WTH! Mike just told me Academy never received a shipment. I bought some. I then picked up a soft rifle case for my new .22. I asked Mike if he had a Winchester Wildcat I can see to measure my new case, he immediately said "NO". I walked over to the .22's and the first thing I saw was a Wildcat. He has no clue and didn't bother to check. He got the rifle and attempted to disengage the bolt which he was unsuccessful. He didn't see the bolt release. Lol! You can't make this up!! He helped me measure but in our conversation he said "I don't own any firearms" but you're working in the firearm section right? Mike has no clue about anything in the firearm section and should be transferred to another section of the store. Anything but firearms and knives.

I've been a customer of ASO since they opened their doors in Richmond. Being the first location and…read morehave purchased from prior stores outside of Virginia I was excited when it arrived. But my last few visits were beyond disappointing. The front supervisor got rude when my wife were the only customers in the store and when we went around the maze to get to the register we stood there for nearly 4minutes while the front supervisor and four other employees just stood there gabbing and occasionally looked our way. When were asked for assistance the supervisor directed one of the employees to help us. The employee stated "She was going to lunch" WTH!!?? The supervisor immediately broke up the gabbers and left the area. We placed the $350 worth of products on the counter and left. When I called back to the store to speak with the front supervisor . She immediately got defensive. I then called the National Customer Service and was promised a call back from the Store Manager . When the SM finally called me I commented on how the store staff especially the management team had hit rock bottom. All I received were excuse after excuse and we want you back. I will never step into another ASO again! I have started shopping at CABELA'S, BASS PRO , and GREEN TOP for my sports and shooting needs.

Some scumbag stole my son's bike right out of our back yard. I had to get another one to lessen my…read morevery literal and inflexible son's feeling of being violated. I got it from Amazon. Not my first choice but it had to be kind of cheap and fast. Emphasis on the cheap. He's not a real BMX guy, it's not like he's competing. He's not doing any jumps and tricks or anything. So I use that as rationalization as to why it was OK for me to order from the soulless greed giant Amazon that is crushing small business into oblivion. We put together the bike, but we couldn't get the hand break to connect properly. It looks like something was missing or it was too short. I can't describe it. I contacted the seller on Amazon to return the bike because it really pissed me off, but they offered to give me half of the cost back so that I could take it for a repair. So, I went here. I wish I bought the bike from this shop. The people were friendly and the cost of repair was extremely extremely extremely reasonable. Not even close to the half I was refunded. It didn't take much to fix. He rolled it right to the back, fixed it up and we were on our way. They even had the sweetest dog ever to greet you when you came in. I don't know if he was a shop dog or somebody else's dog that was just visiting, but it was a great surprise. I want my kid to have a better bike so this shop is definitely the first place I'll go to when I'm ready to buy another one. I believe it won't be cheap but what do I know? I don't know if this is a small business or owned by some mega conglomerate ready to choke us all to death for a buck, buuuut I'm definitely going back to this place.

This is the only place to go if you have BMX needs. Awesome…read moreshop, killer staff. Recently had an old bike refurbished for one of my sons, and Chad was extremely helpful in assessing what needed to be done and talking options. Gonna need to find an excuse to go back sooner than later.

What a breath of fresh air. I just spent telephone time with Brian at Dynamic Brands customer…read moreservice concerning I Gotcha ball retrievers. The end result - warranty replacement including shipping - was all that could be expected and more. Brian was professional, responsive and pleasant. He was patient with an old guy and took the time to assure that I had completed all the necessary steps to get the warranty replacement. He let me know when the item would be shipped and that I will receive a notice with tracking information. The ball retrievers work great (I broke the end attachment); the first class customer service was an unexpected but welcome bonus. In today's retail environment often filled with angst and excuses, Brian and Dynamic Brands is indeed refreshing.

Just got off the phone with them and it was such an easy process to get replacement parts for a…read moreBurton bag. Cheaper than I thought too! Apologies for not getting the name of the nice woman who answered the phone. She was lovely and helped me out a lot. Thank you, Dynamic Brands!

My son was moving to Richmond to work and needed a bike for commuting…read more Living in another state can be a challenge buying remotely. I spoke to (I think) William on the phone. We discussed my son's needs and he recommended a great bike for him. The process was smooth and the service was terrific. Thank you for a great bike buying experience!

Very poor customer service. Visited shop 2 weeks ago and…read moreinquired about special ordering a bike. Owner has not followed through on anything.

Very poor customer service I purchased a couple of items that came to $300. While at the counter,…read morethe rep said that I should sign up for their app because they'd give me a coupon to use for my first purchase. While I was doing so, he already rang me up. When I asked him to apply the coupon, he said he couldn't because "I already had the shoes on...". Seriously? So, even tho they represent a 60 day return policy, they wouldn't honor that to apply the 15% off coupon. On top of this, when I spoke with Terrell, he became upset when I asked for his manager ( whom I found out from another employee that the managers name was Jamal). When I asked Terrell what his managers name was he said "I have no idea what you're talking about... " and I asked him what he meant by that he said for me to leave his store. I never raised my voice nor was I ever rude to him. I asked him what his managers name was and he said he didn't know. Quite shocking. My first and last purchase from Hibbett.

Hibbett Sports is located at White Oak Mall. I stopped by looking for some new basketball shorts…read more Hibbett Sports has a good selection of apparel, hats, and shoes. The store isn't very big. Customer service was good (the staff was very helpful). If you're in the area, Hibbett Sports is a solid choice.