Excellent experience at multiple communities! Grateful they have many places to choose from too.read more

Stay away from this realtor. This is the worst place I have…read moreever stayed. Abernathy Park, in Greensboro, ran by this company. For starters the water pressure is low and the way they bill for the water is criminal. When I went to visit my family for 3 weeks, my water bill for that time period was higher? I was not even home. I submitted a request with 4 items on it after 4 visits from maintenance, I canceled the request. You have been to my house four times already and still have not resolved my issues They promise a full-size washer, but after 3 washing machines, I have never gotten more than a medium load for cold water and the hot will not do anything larger than a small. They keep wanting to switch the washer out- After the 3rd was delivered-the maintenance told me they know the machines are bad and he wanted to order me a new machine. This is hideous. Why did you not do that from the beginning, if you knew they were bad? I declined all maintenance requests going forward. What was fixed is now broken again. Recently, I put in another maintenance request when there was a foul odor in the apartment and how it made me sick enough to go to the doctor, and three days later, no one came to check my vents or air quality in my apartment. There is dog feces everywhere, the residents who do not have pets are forced to deal with this. Management does nothing about people letting their animals poop any and everywhere. They even stated to me when I complained that "They do not clean dog poop". The turnover for the apartments is big, people move in and out asap! Many even break the lease, as it is not a safe place for humans, only dogs! Let this serve as a warning. Management is unprofessional and shallow!! They had new roofing installed, and my balcony was full of debris, which I had to clean, but when they replaced the shingles on the office building, they put down tarps so the debris would not get on the grounds. Just like they do not clean dog poop, I see no where in my lease where I am responsible for cleaning trash that management leaves on the premises.

I am a current property owner and not an angry tenant and I would not advise anyone to use this…read morecompany to manage your rentals. They have a lot of excuses as to why they take so long to get things done and it's mainly because they have too many. The owners ( who keep them in business) are just a number and they couldn't care less about the time it takes to get your property ready for rent. Their communication is very delayed and they only have excuses as to why they take so long. There are several other companies that are great and this is not one of them. They don't value their property owners as they should but they are quick to argue about why they take so long to get things done. Their solutions to issue is "see the contract if you are unhappy".

They don't answer phone call nor do they want to work with people utilizing vouchers. They are rude…read moreand liars. Their information is unreliable and blame the customers for THEIR mistakes. They have zero accountability. STAY AWAY AND RUN FAST. Other property managers are equally awful.

Don't fix anything if you put in a maintenance request i have called and they don't call you back…read moreor even send out worke to fix stuff but they want you to pay rent on time

From the owner: Property Management Inc. provides expert property management services and solutions across four…read morepillars: residential, commercial, association, and short-term rental management. These four pillars of property management, as well as offering realty and brokerage services, provide owners with service options that build value and are unmatched in the industry.

I've never been a landlord, but had to rent out my house when I took a job in another city. So far…read morethey have made it easy. Rates seem reasonable and they are easy to work with. I get my rent check every month and I really don't have to worry about anything. When there is repair work to be done the rates are reasonable and probably cheaper than if I had scoured craigslist to find some random guy to fix whatever is broke. I wish that the people I rent my apartment from would be as fast to fix things as providence is at fixing things on my renters house.

One of the rudest customer service agents ever! We called to confirm the process of picking up the…read morekey at their office, and asked what else we needed to know. We were told we would needed to be there by 12 and would have 1 hour to tour the property that was 30 minutes away. We drove the 45 minutes there to pick up the key and were then told we needed $20 cash to tour the property'. There was no way we'd make it to an ATM and get back in time, so we offer digital payment, which they declined. Insane! What kind of business is this?!

This summer I purchased a townhouse in a community managed by Property Matters Realty and already…read morethey're miles better than the company that managed the HOA I used to live in. Every time I call the office Sondra is extremely helpful with helping me set up draft and taking care of maintenance issues.

Recently moved into an HOA managed by property matters realty and I honestly don't really know what…read morethey do besides maybe coordinate the park and lawn around the park to be kept up? The pet stations are broken and have been broken, people are parking on lawns, sidewalks, grass... Lawns are out of control. I am honestly not sure what I am paying HOA fees for when nothing is enforced or even monitored. Whenever I call them, they aren't knowledgable on anything in my area of course.

Seeking a new property manager in July of 2019 we found and started talking with Hunter Goodwin…read more This was not our first rodeo, having been left disappointed with other management companies. We found Hunter to be responsive, informative, and personable. Hunter met me at our property and spent considerable time discussing our property, aspects of property management, how PHM works, etc. I was left glad for the encounter and comfortable with Hunter as a potential representative and as a person. Searching for potential tenants he guided us well on the initial decision to go with one of those, and on subsequent decisions along the way. We've come to trust and value Hunter's advice and management.

My husband and I found a home we really liked on Zillow, so I reached out to schedule a tour. Lynne…read moreresponded, but communication was inconsistent and eventually stopped altogether. Rick followed up by text on Friday, and we scheduled a tour for the next afternoon. I explained that we were relocating from Florida and would only be in town that weekend to see homes. When I asked about Sunday, he said he could only do Saturdays because "Sundays are for football." I understand having time off, but the response felt unprofessional. We arrived ten minutes early for our tour the next day, but Rick never showed up. When I contacted him, he said he had forgotten and hadn't written it down. The poor communication and missed appointment left us with little confidence in the company's organization or professionalism. We decided not to reschedule because this experience raised concerns about how we might be treated as tenants.

Perfectly happy with rental my home through Niche Properties. The property manager has been…read moreresponsive and informative throughout the transfer from another company, the search for a tenant and keeping me in the loop of any issues that arise. Cleaning and repairs have been taken care of quickly and at a reasonable price. It became difficult to trust property management companies after a horrible experience and since I live so far away. After a few short months, I feel confident that Niche Properties conducts business in my best interest as well as tenants.

Wonderful experience with this firm. They went above and beyond and were friendly, knowledgeable,…read moreprofessional, prompt and great to work with!

The only reason we are giving this outfit one star is because we can't give them any less! We were…read morevery dissatisfied with these people, and would definitely NOT recommend them.

I have been renting apartments and homes for the last 16 years. I move around quite a bit for…read morework. I count on a rental agent to be honest and upfront, helpful and reliable. Sadly, once I signed a lease with Brown & Glenn, all of these descriptors no longer applied. Every maintenance request, and there were far too many to be the wonderful dream house they described, took multiple phone calls, and in some cases, a personal visit to the office to demand a response. The house had far too many structural issues for what they were asking for rent. The owners clearly wanted to sell and not long after the maintenance requests were ignored, the owners became abusive and started harassing us to make a commitment to buy their house. When the lease finally was about to finish, B&G was again only helpful at first when they thought they could get us to rent another house through them. When I found other accommodations, they all but disappeared. While the harassment continued. I would be very careful in selecting them, and have your home inspected by professionals before signing a lease. On the bright side, the situation helped me to find a much nicer place, in a nicer town and much nicer neighborhood, so it was a blessing in disguise,